Bestmed Tempo Wellness Program

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Overall, Bestmed Tempo is available on all medical aid plans and it starts from R0 ZAR per month.  Bestmed Tempo is a health and wellness program offered by Bestmed Medical Scheme in South Africa.

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Bestmed Tempo Wellness Program - 8 Key Point Quick Overview

  1. ☑️ Bestmed Tempo Overview
  2. ☑️ How to sign up for Bestmed Tempo
  3. ☑️ Bestmed Tempo Features
  4. ☑️ Bestmed Tempo Mobile App
  5. ☑️ Bestmed Wellness Program and Benefits
  6. ☑️ Bestmed Tempo Customer Support
  7. ☑️ Our verdict on Bestmed Tempo
  8. ☑️ Bestmed Tempo Frequently Asked Questions


Bestmed Tempo Overview

Bestmed Tempo – Four Pillars of Wellness

Bestmed Tempo is based on the four fundamental wellness principles required to create a sustainable change in healthcare.   

  • Hydration:  Water helps maintain blood volume and circulation, regulates body temperature, and cushions your joints and brain.
  • Nutrition:  Good nutrition is essential to a healthy lifestyle, but it is not just about eating nutritious foods. Instead, it consists of your eating patterns, meal rituals, culinary traditions, and food preferences.
  • Exercise:  Regular physical activity helps maintain a healthy weight, reduces the risk of chronic diseases, strengthens bones and muscles, improves mental health, and enhances physical performance.
  • Stress Management:  It is crucial to your health that you learn to manage stress. This includes spending time with loved ones, setting reasonable goals for all your tasks, and addressing the root cause of your stress.

Bestmed Tempo Journey Phases

Bestmed Tempo journeys are offered in the following three phases:   

  • ☑️ Phase 1 – Know – Acquiring the knowledge and information necessary to reach your health goals.
  • ☑️ Phase 2 – Do – Applying the acquired knowledge in the real world. For instance, accepting a specific challenge.
  • ☑️ Phase 3 – Achieve – The benefit of caring for one’s health, enhancing life quality, and feeling good.

How to sign up for Bestmed Tempo

To sign up for Bestmed Tempo, you must first become a member of the Bestmed Medical Scheme. You can do this by visiting the Bestmed website and completing an online application or contacting Bestmed directly to request an application form.  Once you have become a member of the Bestmed Medical Scheme, you will automatically have access to the Bestmed Tempo wellness program at no additional cost.  You can then start taking advantage of the various health and wellness benefits that the program offers, such as wellness screenings, fitness and nutrition programs, lifestyle coaching, and rewards and incentives.   

Bestmed Tempo Features

Bestmed Tempo is available to all members at no additional cost, regardless of their selected benefit option. The program provides members with access to a variety of health and wellness benefits, including:   

  • ☑️ Wellness screenings: Members can undergo various health screenings, such as blood pressure and cholesterol checks, to identify potential health risks and take proactive steps to address them.
  • ☑️ Fitness and nutrition programs: Members can access various fitness and nutrition resources, such as exercise plans and healthy eating guides, to support their wellness journeys.
  • ☑️ Lifestyle coaching: Members can receive personalized coaching and support from wellness experts to help them achieve their health goals and make sustainable lifestyle changes.
  • ☑️ Rewards and incentives: Members can earn rewards and incentives for participating in various wellness activities and achieving specific health milestones.

Bestmed Tempo Mobile App

Bestmed Tempo does not have a dedicated Mobile App for members to view their health goals or progress. However, members can use their Bestmed app to check their Health Assessment results.   

Bestmed Wellness Program and Benefits

The Bestmed Tempo wellness program is centered on assisting members in achieving better health and reaping the benefits that come with it. As a result, members can expect the following from their program:   

  • Tempo gives members access to a Health Assessment (HA), which, once completed, unlocks all other Tempo wellness program benefits. The HA is designed for adults (16 years and older) and includes the Tempo lifestyle questionnaire, blood pressure, cholesterol, glucose screenings, and height, weight, and circumference measurements.
  • Dietary and Physical Fitness Journeys
  • Support services and advantages for Emotional Health
  • Group lessons

These assessments must be conducted at a contracted pharmacy or on-site at employer groups participating in the program.  When members activate Tempo, they are immediately connected to a network of more than a thousand healthcare professionals who are ready, willing, and able to assist them in making positive changes to their lifestyle to become their best selves.   


Bestmed Wellness Program Benefits

After completing the health risk assessment, Bestmed Tempo members can access a range of benefits to support a healthier lifestyle, including:   

  • Three consultations with a dietician per member and dependent (21 years and older).
  • One nutritional assessment for the whole family.
  • Three nurse consultations for babies under 35 months old.
  • One functional assessment with an occupational therapist for your child (4-12 years).

Bestmed Tempo also offers free workshops throughout the year for parents and children, including:   

  • Family and baby wellness workshops with help for development and stimulation.
  • Healthy toddlers’ workshops with cooking classes and discussions on healthy eating habits.
  • Family first aid training sessions with basic skills training.

Bestmed Tempo Emotional Well-being

Bestmed takes an integrated approach to supporting members in achieving optimal health, which includes partnering with them on their emotional well-being journey. Moreover, this journey was created by qualified psychologists and healthcare providers to help members identify and manage their emotions and their impact on mental health. Through the Emotional Well-being Journey, members can access various lifestyle-related information to help them cope with life’s challenges and changes. Furthermore, they also can participate in practical challenges that enable them to practice new skills and progress toward their desired emotional and mental state. The Emotional Well-being Journey is accessible via the Bestmed App and website and includes two questionnaires to assess symptoms of depression and anxiety for members aged 21 and older.  In addition, members aged 16 and older can access educational information, challenges, recordings, videos, and support group details to help them on their emotional well-being journey.   

Bestmed Tempo Customer Support

If you would like to contact Bestmed regarding the Bestmed Tempo wellness program, you can do so by using one of the following methods:   

  • Phone: You can contact Bestmed customer service at 086 000 2378. This number is available Monday to Friday between 8 am and 5 pm.
  • Email: You can also email Bestmed customer service at [email protected]. A representative will respond to your email as soon as possible.
  • Online form: You can complete an online contact form on the Bestmed website. This form allows you to submit your inquiry or feedback, and a Bestmed representative will contact you.
  • Social media: Bestmed has a presence on various social media platforms, including Facebook, Twitter, and LinkedIn. You can contact Bestmed via these platforms and receive assistance from a customer service representative.

Our verdict on Bestmed Tempo

Bestmed Tempo is a health and wellness program offered by Bestmed Medical Scheme in South Africa, aimed at helping members lead healthier lifestyles and achieve their wellness goals.  While not as comprehensive as other rewards programs like Discovery Vitality and Momentum Multiply, Bestmed Tempo still offers a range of features and benefits to support members on their health journeys. One of the key features of Bestmed Tempo is its focus on personalized wellness coaching and support. Members can access wellness experts, such as dieticians, biokinetics, and occupational therapists, who can provide tailored advice and guidance on achieving their health goals.   Furthermore, this individualized approach can be particularly helpful for members with specific health concerns or challenges. Another advantage of Bestmed Tempo is its emphasis on preventative health measures. The program offers regular health screenings, wellness assessments, and other tools to help members identify potential health risks and take the initiative to address them. Therefore, members can avoid more serious health problems by catching health issues early on. However, one potential drawback of Bestmed Tempo is that it may not offer as many rewards and incentives as other wellness programs.   While members can earn rewards for participating in wellness activities, the rewards may not be as extensive or valuable as those offered by other programs. Additionally, the program’s network-based structure may limit members’ choice of healthcare providers, which could be a concern for some.


You might also consider the following options BestMed has to offer: 


Frequently Asked Questions

What is Bestmed Tempo?

Bestmed Tempo is a health and wellness program offered by Bestmed Medical Scheme in South Africa. It is designed to help members lead healthier lifestyles and achieve their wellness goals.   

What is Tempo Health?

Tempo Health is a component of the Bestmed Tempo program that promotes healthy lifestyles and prevents chronic diseases. Furthermore, members can access various health and wellness resources through Tempo Health, including wellness screenings, fitness and nutrition programs, and lifestyle coaching.   

What benefits are included in the Bestmed Tempo program?

Bestmed Tempo includes a range of health and wellness benefits, such as wellness screenings, fitness and nutrition programs, lifestyle coaching, and rewards and incentives. In addition, members also have access to personalized coaching and support from wellness experts, as well as preventative health measures to identify potential health risks.   

What are Bestmed Gym Partners?

Bestmed Gym Partners are fitness centers and gyms partnered with Bestmed Medical Scheme to offer members discounted rates on gym memberships and other fitness-related services. Furthermore, Members can access these discounts by presenting their Bestmed membership card at participating gyms.   

How do I sign up for Bestmed Tempo?

To sign up for Bestmed Tempo, you first need to become a member of the Bestmed Medical Scheme. You can do this by completing an online application on the Bestmed website or contacting Bestmed customer service directly. Once you are a member, you will automatically have access to the Bestmed Tempo program at no additional cost.   

How can I contact Bestmed regarding Bestmed Tempo?

If you would like to contact Bestmed regarding the Bestmed Tempo program, you can do so by phone, email, online form, or social media. In addition, Bestmed customer service representatives are available to assist you with any questions or concerns.