OUTsurance Pet Insurance
Overall,
OUTsurance is a reputable pet insurance provider in South Africa that offers a 24/7 emergency and healthcare line for both cats and dogs. The
OUTsurance Pet Insurance plans are tailored to the insurance holder.
| π Company Name | π₯ OUTsurance Holdings Company Limited |
| π Founded | 1998 |
| π FSP License Number | FSP 896 |
| βοΈ Headquartered | Centurion, South Africa |
| 4οΈβ£ Number of Plans | 4 |
| πΆ Plans Price Range | Flexible |
| π± Species Covered | Dogs and Cats |
| πΆ Breed Restrictions | None |
| π Sub-limits within the annual maximum cover | Might Apply |
| π Maximum annual Limit. | R25,000 on Accidental
R47,000 on Core
R47,000 on Standard
R70,000 on Executive |
| π Routine Care Benefits | No |
| π Diagnostic Testing Benefits | βοΈ Yes |
| π Medication Benefits | β
Yes |
| π₯ Hospitalization Cover | βοΈ Yes |
| β€οΈ Chronic Support Care | β
Yes |
| β οΈ Accidental Cover | βοΈ Yes |
| βοΈ Illness Cover | β
Yes |
| π¦· Illness related Dental Care | βοΈ Yes |
| β X-rays | None |
OUTsurance Pet Insurance - 13 Key Point Quick Overview
- βοΈ OUTsurance Pet Insurance Overview
- βοΈ OUTsurance Pet Insurance Plan Options
- βοΈ OUTsurance Pet Accidental Plan
- βοΈ OUTsurance Pet Core Plan
- βοΈ OUTsurance PetΒ Standard Plan
- βοΈ OUTsurance Pet Executive Plan
- βοΈ OUTsurance Pet Insurance Features and Additional Benefits
- βοΈ How to join OUTsurance Pet Insurance
- βοΈ How to claim from OUTsurance Pet Insurance
- βοΈ OUTsurance Pet Insurance Customer Reviews
- βοΈ OUTsurance Pet Insurance vs Competitors
- βοΈ Our Verdict on OUTsurance Pet Insurance
- βοΈ OUTsurance Pet Insurance Frequently Asked Questions
OUTsurance Pet Insurance Overview
- OUTsurance Pet Insurance is a comprehensive product that covers unexpected veterinary expenses related to accidents, illnesses, andΒ vet visits.
- Some features of OUTsurance Pet Insurance include customizable cover options, no breed exclusions, and the ability to use any licensed veterinarian. Customers can choose from various cover options to suit their needs and budget, including accident-only cover or a comprehensive policy that covers both.
- A fixed excess is payable on Accident, Illness and Vet Visit claims, and there are no percentage excesses.
- Another benefit is the OUT bonus which will refund clients a portion
of premiums paid, if they remain claim-free for three consecutive years.
- Furthermore, with OUTsurance Pet Insurance, pet owners can have peace of mind knowing that their furry companions are protected against unexpected veterinary expenses without breaking the bank.
OUTsurance Pet Insurance Plan Options
OUTsurance Pet Accidental Plan
| π΄ Monthly Premium | Flexible |
| π΅ Overall Annual Limit | R25Β 000 |
| β οΈ Accidental Cover:Β Waiting Period | None |
| β οΈ Accidental Cover:Β Limit per Claim | R25Β 000 per claim |
| β
Hereditary, Congenital, and Pre-Existing Conditions | 12 month waiting period (no cover for pre-
existing conditions) |
ββ¬ OUTsurance Pet Core Plan
| π΄ Monthly Premium | Flexible |
| π΅ Overall Annual Limit | R47,000 |
| β οΈ Accidental Cover:Β Waiting Period | None |
| β οΈ Accidental Cover:Β Limit per Claim | R35,000 |
| π Illness Cover:Β Waiting Period | 60 Days |
| π Illness Cover:Β Limit per Claim | R35,000 |
| π Hereditary, Congenital, and Pre-Existing Conditions | 12 month waiting period (no cover for pre-
existing conditions) |
OUTsurance PetΒ Standard Plan
| π΄ Monthly Premium | Flexible |
| π΅ Overall Annual Limit | R47,000 |
| β οΈ Accidental Cover:Β Waiting Period | None |
| β οΈ Accidental Cover:Β Limit per Claim | R35,000 |
| π Illness Cover:Β Waiting Period | 60 Days |
| π Illness Cover:Β Limit per Claim | R35,000 |
| π Vet Visits:Β Waiting Period | 30 Days |
| π Vet Visits:Β Limit per Claim | R4,400 |
| β
Hereditary, Congenital, and Pre-Existing Conditions | 12 month waiting period (no cover for pre-
existing conditions) |
OUTsurance Pet Executive Plan
| π΅ Monthly Premium | Flexible |
| π΄ Overall Annual Limit | R70,000 |
| β οΈ Accidental Cover:Β Waiting Period | None |
| β οΈ Accidental Cover:Β Limit per Claim | R52,500 |
| π Illness Cover:Β Waiting Period | 60 Days |
| π Illness Cover:Β Limit per Claim | R52,500 |
| π Vet Visits:Β Waiting Period | 30 Days |
| π Vet Visits:Β Limit per Claim | R5,500 |
| π©Ή Hereditary, Congenital, and Pre-Existing Conditions | 12 month waiting period (no cover for pre-
existing conditions) |
| β
Pet-Act-OUT:Β Waiting Period | 30 Days |
| β
Pet-Act-OUT:Β Limit per Claim (Annually) | R1,100 |
OUTsurance Pet Insurance Features and Additional Benefits
- OUTbonus:Β OUTbonus offers policyholders a cash refund on their premiums after a claim-free period.
- Choice of Vet:Β OUTsurance does not restrict policyholders from using any vet of their choice when their pet requires treatment.
- Fixed Excess on Claims:Β Regardless of the claim, OUTsurance keeps excess amounts fixed.
- Pet-Act-OUT:Β OUTsurance Pet Insurance covers puppy classes. Furthermore, policyholders on Executive have cover for behavioral treatment for their pets.
- Tailored Premium:Β OUTsurance does not have fixed premiums. Instead, premiums are flexible according to every policyholder's pet needs.
How to join OUTsurance Pet Insurance
To join
OUTsurance Pet Insurance, follow these step-by-step instructions:
- βοΈ First, visit OUTsurance's website at www.outsurance.co.za.
- βοΈ Then, click the "Pet Insurance" tab at the homepage's top.
- βοΈ Fill out the required information in the online quote form. You must provide your details, such as your name, contact information, and pet's breed and age.
- βοΈ Select the cover and options that best suit your needs. OUTsurance offers a range of cover options and add-ons to customize your insurance policy.
- βοΈ Review your quote and make any necessary changes.
- βοΈ Accept the terms and conditions and complete the purchase by providing payment details.
- βοΈ Once you have submitted your payment, you will receive a confirmation email from OUTsurance.
- βοΈ You will now be a member of OUTsurance Pet Insurance and can access your policy details and manage your account through their online portal.
How to claim from OUTsurance Pet Insurance
To claim
OUTsurance Pet Insurance, follow these step-by-step instructions:
- β
Then, contact OUTsurance's claims department as soon as possible after the incident. You can do this by calling them on their claims hotline or submitting a claim online through their website.
- β
Provide all the necessary information about the claim, including the policy number, date and time of the incident, and a description of what happened.
- β
Submit any supporting documentation or evidence to support your claims, such as photographs, receipts, or medical reports.
- β
Wait for OUTsurance's claims team to review and assess your claim. They may contact you for additional information or documentation if needed.
- β
Once your claim has been approved, OUTsurance will either pay out the claim or provide further instructions on proceeding with the c
OUTsurance Pet Insurance Customer Reviews
Exceptional Service.
The service I received from OUTsurance during the process of my claim was exceptionally impressive, characterized by speed, efficiency, and a friendly demeanor. Their commitment to providing high-quality customer service is evident in every interaction. -
Daniel Janse van Vuuren
An Extensive Offering.
OUTsurance is a well-established insurance company in South Africa, known for its extensive offerings and community-focused approach. As a fully South African-based organization, OUTsurance has garnered immense support from millions of South Africans, who appreciate their dedication to serving local communities and providing exceptional insurance services. -
Isaac Nyathi
Transparent Provider.
If your claim is denied, OUTsurance will provide a reason for the denial and instructions on how to appeal the decision, if possible. -
Jess Jones
OUTsurance Pet Insurance vs Competitors
| π Pet Insurance | π₯ OUTsurance Pet Insurance | π₯ Oneplan Pet Insurance | π₯ Paw Paw Pets Pet Insurance |
| π Years in Operation | 25 years | 4 years | 5 years |
| π Trust Rating | 4.2/5 | 4.4/5 | 4.5/5 |
| π€ Customer Reviews | 20+ | 10,800+ | 15+ |
| π Number of Plans | 4 | 4 | 3 |
| π΅ Plans Price Range | Flexible | R80 β R450 p/m | R70 β R330 p/m |
| πΈ Species Covered | Cats and Dogs | Cats and Dogs | Cats and Dogs |
| π Maximum Limit per claim | R52,500 | Depends on the plan and claim | Depends on the plan and claim |
Our Verdict on OUTsurance Pet Insurance
- OUTsurance Pet Insurance is a comprehensive insurance policy that covers pet owners against unexpected veterinary bills for their beloved pets. The policy covers dogs and cats, providing its customers with various features and benefits.
- One of the key features of OUTsurance Pet Insurance is that it covers a wide range of veterinary treatments, including consultations, medication, surgeries, and hospitalization. Furthermore, the policy also includes cover for emergency treatment, which can be crucial in an accident or sudden illness.
- In addition to the core cover, OUTsurance Pet Insurance provides its customers with several additional benefits.
- For example, the policy covers rehabilitation treatments following a claimable event. One potential drawback of OUTsurance Pet Insurance is that it may be more expensive than other pet insurance policies. However, the comprehensive cover provided by the policy may justify the higher cost for many pet owners.
You might like to read more aboutΒ
Pet Insurance and Pet Insurance Schemes in South Africa:
OUTsurance Pet Insurance Frequently Asked Questions
What is OUTsurance Pet Insurance?
OUTsurance Pet Insurance is a comprehensive insurance policy that provides pet owners with cover against unexpected veterinary bills for their pets.
What types of pets are covered by OUTsurance Pet Insurance?
OUTsurance Pet Insurance covers dogs and cats.
What does OUTsurance Pet Insurance cover?
The policy covers various veterinary treatments, including consultations, medication, surgeries, and hospitalization.
Is there a waiting period for OUTsurance Pet Insurance?
Yes, there are waiting periods for illness, vet visits
and Pet-Act-OUT. There is no waiting period for accidents.
Can I choose my veterinarian with OUTsurance Pet Insurance?
Yes, you can choose your veterinarian with OUTsurance Pet Insurance.
How do I claim with OUTsurance Pet Insurance?
You can claim by filling out the claims form on the OUTsurance website or contacting the claims department.
Does OUTsurance Pet Insurance cover pre-existing conditions?
No, OUTsurance Pet Insurance does not cover pre-existing conditions.
Does OUTsurance Pet Insurance cover routine check-ups and vaccinations?
No, routine care and vaccinations are not
covered.
Is there an age limit for pets covered by OUTsurance Pet Insurance?
Yes, pets must be between 8 weeks and 9 years old to be eligible for coverage.
How much does OUTsurance Pet Insurance cost?
The cost of OUTsurance Pet Insurance varies depending on the cover level you choose and your pet's age and breed.
Can I customize my OUTsurance Pet Insurance policy?
Yes, you can customize your policy by selecting the level of cover that best suits your needs.
How long does it take to receive a payout from OUTsurance Pet Insurance?
The time it takes to receive a payout depends on the complexity of the claim, but most claims are processed within 5 to 7 working days.
Can I cancel my OUTsurance Pet Insurance policy?
Yes, you can cancel your policy anytime by contacting the OUTsurance call center.
Does OUTsurance Pet Insurance offer a multi-pet discount?
Yes, OUTsurance Pet Insurance offers a 10% discount for each additional pet added to the policy.
Is OUTsurance Pet Insurance available outside of South Africa?
No, OUTsurance Pet Insurance is currently only available in South Africa.
