Oneplan Health Insurance ( 🇿🇦 2026)

Overall, Oneplan Health Insurance is a trustworthy and comprehensive health insurance provider that offers 24/7 medical emergency assistance and Chronic Illness Benefits for each Family Member. The Oneplan Health Insurance Plans start from R250 on the Health Plan.

 

Oneplan Health Insurance has the following six plans to choose from:

 

• ✅ Health Blue Plan from R1 080
• ✅ Health Core Plan from R535
• ✅ Health Core Plan Plus from R735
• ✅ Health Executive Plan from R2 175
• ✅ Health Professional Plan from R1 595
• ✅ Health Plan from R250

 

 

👤 The average number of members	300,000+
1️⃣ Number of Markets	1
👥 Number of Employees	300+
💯 Average Customer Rating	4.53
📌 Average Number of Reviews	11,200+
📍 Market Share	10%>
4️⃣ The number of plans offered	6
🏥 Number of Hospitals in Network	100+
🏠 Home care provided	None
💻 Medical Claims Portal	✅ Yes
😷 Information Hub for COVID-19	✅ Yes
🥰 Chronic Illness Benefits	✅ Yes
❤️ Screening and Prevention offered	None
🍼 Maternity Benefit	✅ Yes
💵 Monthly Premium Range (ZAR)	R250 – R2,175
⚠️ Average Waiting Period	3 – 12 months
💷 Late-joiner penalties	None

 

 

 

 

Oneplan Health Insurance – Analysis of Providers’ Main Features

 

1. ✅ Oneplan Health Insurance Overview
2. ✅ Oneplan Health Insurance – Advantages over Competitors
3. ✅ How to apply for Health Insurance with Oneplan Health
4. ✅ How to Submit a Claim with Oneplan Health
5. ✅ How to Submit a Compliment or Complaint with Oneplan Health
6. ✅ How to Switch My Health Insurance to Oneplan Health
7. ✅ Oneplan Health Customer Support
8. ✅ Oneplan Health vs Notable Competitors – A Comparison
9. ✅ Oneplan Health Customer Reviews
10. ✅ Oneplan Health Pros and Cons
11. ✅ Our Verdict on Oneplan Health
12. ✅ Oneplan Health Frequently Asked Questions

 

 

Oneplan Health Insurance Overview

 

 

 

🟥 Family Dynamic	1️⃣ Core Plan	2️⃣ Blue Plan	3️⃣ Professional Plan	4️⃣ Executive Plan
🟧 Single Member	R535	R1,080	R1,595	R2,175
🟨 Single Insured +1 Child	R935	R1,755	R2,550	R3,185
🟩 Single Insured +2 Children	R1,290	R2,400	R3,340	R4,100
🟦 Single Insured +3 Children	R1,610	R3,020	R4,040	R4,820
🟪 Single Insured +4 Children	R1,900	R3,630	R4,735	R5,520
🟥 Couple	R1,070	R2,140	R3,045	R3,855
🟧 Couple Insured +1 Child	R1,445	R2,775	R3,720	R4,780
🟨 Couple Insured +2 Children	R1,780	R3,280	R4,325	R5,675
🟩 Couple Insured +3 Children	R2,090	R3,750	R4,920	R6,355
🟦 Couple Insured +4 Children	R2,395	R4,195	R5,440	R7,045

 

Read our Study about Unhealthy Habits

 

 

 

 

Oneplan Health Insurance – Advantages over Competitors

 

Provides affordable medical coverage with various plans, including the Oneplan Core Plan, Oneplan Blue Plan, Oneplan Professional Plan, and Oneplan Executive Plan.

 

• ✅ Offers comprehensive medical cover, including hospitalization and day-to-day benefits, as well as dental, optical, maternity, and chronic medication benefits.
• ✅ Provides access to a network of healthcare providers, including general practitioners, dentists, and optometrists.
• ✅ Offers a range of benefits to suit different budgets and medical needs, making it accessible to a wide range of customers.
• ✅ Allows for easy claim submissions through the Oneplan Health App, reducing the administrative burden on customers.
• ✅ Provides excellent customer service with knowledgeable consultants who are patient in explaining policy details and answering customer queries.
• ✅ Covers transport of mortal remains within South Africa to a funeral home more than 100km away, with up to R15 000 paid directly to the transporter. 

 

 

 

 

How to apply for Health Insurance with Oneplan Health

 

To apply for Health Insurance through Oneplan, you must:

 

• ✅ Visit the Oneplan Health website at www.oneplan.co.za.
• ✅ Choose the plan that best suits your medical needs and budget.
• ✅ Click on the “Get a Quote” button for the chosen plan.
• ✅ Fill in the required personal details and medical information.
• ✅ Review and accept the terms and conditions of the chosen plan.
• ✅ Make the necessary payments as per the chosen plan.
• ✅ Receive confirmation of your cover and membership details.
• ✅ Download the Oneplan Health App to manage your medical coverage, submit claims, and access other value-added benefits.

 

Alternatively, you can call Oneplan Health and speak to one of their knowledgeable consultants, who will guide you through the application process and answer any queries.

 

Read more about the Application Process at Oneplan Health Insurance.

 

Oneplan Health Insurance’s contact details are 010 0010 141 or 083 794 5452  during business hours.

 

READ MORE: Health Insurance for people that are currently learning

 

 

 

 

How to Submit a Claim with Oneplan Health

 

Claim submission with Oneplan Health is simple and can be accomplished in a few straightforward steps:

 

• ✅ Download the Oneplan Health application from the App Store or Google Play Store and sign into your account. If you do not have the mobile application, you can also submit claims via the Oneplan Health website.
• ✅ Select “Submit a Claim” from the app or website’s menu.
• ✅ Follow the prompts to provide the required information, including the date and specifics of the medical service or treatment received, the healthcare provider’s name, and the amount charged.
• ✅ Upload any necessary documentation to support your claims, such as invoices or receipts.
• ✅ Send your claim to be processed.

 

After receiving your claim, Oneplan Health will evaluate it and notify you of the outcome. Then, payments are deposited directly into your Oneplan Health account, which you can use to pay for medical expenses.

 

You might also like to read more about the Authorisation Process at Oneplan Health Insurance.

 

 

 

 

How to Submit a Compliment or Complaint with Oneplan Health

 

If you would like to provide Oneplan Health with a compliment or complaint, you can do so in the following ways:

 

• ✅ Contact the Oneplan Health customer service department to speak with a representative. They will be able to assist you with your compliments or criticism.
• ✅ Send an email to Oneplan Health. Include the date, time, and location of the incident and any pertinent information such as the name of the staff member involved in your compliment or complaint.
• ✅ Visit the “Contact Us” section of the Oneplan Health website or the Oneplan Health app and log in. Complete the provided form with your name, contact information, and the specifics of your compliment or complaint.

 

Oneplan Health takes all compliments and complaints seriously and investigates and responds expeditiously. In addition, they are committed to providing superior customer service. Therefore, they will make every effort to address any issues or concerns.

 

Read more in detail the Complaints Procedure of Oneplan Health Insurance.

 

 

 

 

How to Switch My Health Insurance to Oneplan Health

 

It is simple to switch from your current health insurance to Oneplan Health. Here are the subsequent steps:

 

• ✅ Research and compare the plans and benefits of Oneplan Health to ensure that they meet your budgetary and medical needs.
• ✅ Contact Oneplan Health’s customer service team to speak with a consultant or visit their website. They will walk you through the procedure and provide any necessary information.
• ✅ Provide the consultant with information regarding your current health insurance, including your current insurer’s name and the specifics of your current policy.
• ✅ Select the Oneplan Health plan that meets your needs and budget the best. The consultant will explain the selected plan and assist you with the application process.

 

Furthermore, you must follow the correct cancellation procedures when canceling your health insurance policy. Once your Oneplan Health policy is activated, you can begin utilizing your new medical cover.

 

Discover the 5 Best Medical Aids with Value for Money

 

 

 

 

Oneplan Health Customer Support

 

Oneplan Health Insurance is committed to providing clients with superior customer service. Here are a few of the ways they assist their clients:

 

• ✅ Oneplan Health Insurance has a customer service team that is available to assist clients with any questions or concerns they may have. They are accessible via the phone, email, and live chat.
• ✅ The Oneplan app provides clients convenient access to their policy details, claims history, and benefits. They can also submit claims and view their available benefits using the app.
• ✅ Oneplan Health Insurance provides online resources, including a knowledge base and frequently asked questions, to help clients understand their policies and benefits.
• ✅ Oneplan Health Insurance is active on social media platforms, including Facebook and Twitter, where they interact with clients and provide updates.

 

Complaints and compliments: Oneplan Health Insurance has a dedicated complaints and compliments process to ensure that client feedback is received and addressed expeditiously and effectively.

 

 

Oneplan valuable information

 

• • ✅ Oneplan Tax Certificate
  • ✅ Oneplan Medical Insurance Plans for Students
  • ✅ International Travel Insurance offered by Oneplan
  • ✅ Oneplan Hospital Network
  • ✅ Contact Details for Oneplan
  • ✅ Oneplan Cancellation Process

 

 

 

 

Oneplan Health vs Notable Competitors – A Comparison

 

🔎 Medical Insurance	🥇 Oneplan (2026)	🥈 Affinity Health	🥉 Clicks Flexicare Health Insurance
🅰️ Years in Operation	15 years	Since 2011	55 years
🅱️ Average # Members	300,000+	970 500+	1,000+
👥 Number of Employees	300+	3,300+	5,000+
📉 Market Share	10%>	15%>	20%>
📊 Market Cover	South Africa	South Africa	South Africa
❤️ Customer Rating	4.53	4.3	4.2
➡️ Number of reviews	11,200+	5,000+	10+
📱 Mobile App	✅ Yes	✅ Yes	✅ Yes
💶 Contribution Range	R250 – R2,175	R929 – R2,089	R435 – R679

 

Read more: Health Insurance for Pregnancy

 

 

 

 

Oneplan Health Insurance Reviews by Customers

 

Highly Recommended.

“I highly recommend Oneplan Health to anyone needing health insurance. The agent assigned to me was knowledgeable and patient in answering all my questions, making the sign-up process seamless.” – Buhle Banda

 

Exceeded Expectations.

“Oneplan Health has consistently exceeded my expectations. Their support and service have been invaluable, especially when I added a new baby to my policy. The payment process has also been smooth sailing.” – Melanie Bothma

 

Exceptional Service.

“Oneplan Health’s benefits and services were explained so that I could understand and align them with my specific needs. The exceptional service provided by their team has been second to none.” – Henry van der Ruiter

 

 

 

 

Oneplan Health Pros and Cons

 

✅ Pros	❌Cons
A comprehensive range of health insurance plans	Waiting periods for certain benefits
Customizable plans to fit individual needs and budgets	Cover limits on certain benefits
Innovative and technology-driven approach to healthcare	Exclusions on certain conditions or treatments
You have the freedom to choose any medical practitioner registered in South Africa and receive treatment at any hospital, private or state-owned.
Hassle-free claims process

 

 

 

 

Our Verdict on Oneplan Health

 

 

 

 

Individuals and families can select from affordable medical insurance plans provided by Oneplan Health Insurance, an innovative and customer-centric healthcare solution. Oneplan’s approach to health / medical insurance differs from conventional medical aid programs in providing a more flexible and cost-effective way of accessing healthcare.

 

One of the distinguishing characteristics of Oneplan is its extensive selection of health insurance plans, which accommodate a variety of budgets and healthcare requirements.

 

Furthermore, Oneplan’s plans range from hospitalization coverage to comprehensive health insurance with additional dental and routine care benefits. One plan’s unique selling proposition is the ability to tailor plans to meet individual needs and budgets. Oneplan’s dedication to innovation and technology is a further one of its strengths.

 

For instance, the Oneplan app provides clients with a simple and convenient way to manage their policies and benefits, such as submitting claims and viewing available benefits.

 

 

 

Other Medical Insurance plans Oneplan Health offers to consider.

 

➡️ Oneplan Health Blue Plan

➡️ Oneplan Health Core Plan

➡️ Oneplan Health Executive Plan

➡️ Oneplan Health Professional Plan

 

 

Frequently Asked Questions

 

What is Oneplan Health?

Oneplan Health is a health insurance provider in South Africa that provides individuals and families with affordable and comprehensive health insurance options, including dental and vision coverage.

 

What types of health insurance plans does Oneplan Health offer?

Oneplan Health provides a variety of medical & health insurance plans that cover various healthcare needs, including pre-existing conditions and chronic illnesses, maternity care, mental health services, and health insurance for seniors.

 

Is Oneplan Health Insurance affordable?

Yes, Oneplan Health Insurance offers cheap health / medical insurance options that accommodate a variety of budgets and healthcare requirements, giving individuals and families access to high-quality care at lower premiums than medical aid schemes.

 

Is Oneplan Health Insurance suitable for self-employed individuals who need affordable health insurance?

Yes, Oneplan Health Insurance provides self-employed individuals who want to protect themselves and their families with affordable health insurance options.

 

Does Oneplan Health Insurance offer dental and vision coverage?

Yes, Oneplan Health Insurance provides comprehensive dental and vision coverage, ensuring you and your family can access your required care.

 

•  You might like to read more about the OnePlan Dental Network
•  You might like to read more about OnePlan Optometry Network

 

 

Can I get Oneplan Health Insurance if I have a pre-existing condition?

Yes, Oneplan Health Insurance provides health insurance options for people with pre-existing conditions, ensuring they can access the required care.

 

Familiarise yourself with Oneplan Waiting Period

 

Is Oneplan Health Insurance suitable for individuals with chronic illnesses?

Yes, Oneplan Health Insurance offers cover options for individuals with chronic illnesses, ensuring they can access ongoing care and treatment.

 

Does Oneplan Health Insurance cover pregnancy and maternity care?

Yes, Oneplan Health Insurance offers options that cover pregnancy and maternity care, giving expectant mothers and their families peace of mind.

 

Read more about Maternity Benefits offered by Oneplan.

 

Is Oneplan Health Insurance suitable for senior citizens?

Yes, Oneplan Health Insurance offers health insurance options that include wellness benefits, which assist individuals in maintaining their health and preventing illness.

 

How do I Downgrade My Plan with Oneplan Health?

To downgrade your Oneplan Health plan access the Oneplan Health website or the Oneplan Health app and proceed to your account’s “Membership Details” section.

 

How do I add a Beneficiary to Oneplan Health?

If you want to add a child or adult dependent, you can log into your Oneplan profile and proceed to your account’s “Membership Details” section.