Oneplan Health Insurance
Overall, Oneplan Health Insurance is a trustworthy and comprehensive health insurance provider that offers 24/7 medical emergency assistance and Chronic Illness Benefits to up to 3 Family Members. The Oneplan Health Insurance Plans start from R480 ZAR.
Oneplan Health InsuranceΒ has the following four plans to choose from:
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Oneplan Health Blue Plan
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Oneplan Health Core Plan
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Oneplan Health Executive Plan
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Oneplan Health Professional Plan
π€ The average number of members | 300,000+ |
1οΈβ£ Number of Markets | 1 |
π₯ Number of Employees | 300+ |
π― Average Customer Rating | 4.4 |
π Average Number of Reviews | 11,200+ |
π Market Share | 10%> |
4οΈβ£ The number of plans offered | 4 |
π₯ Number of Hospitals in Network | 100+ |
π Home care provided | None |
π» Medical Claims Portal | β
Yes |
π· Information Hub for COVID-19 | β
Yes |
π₯° Chronic Illness Benefits | β
Yes |
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°οΈ Number of PMB Diagnoses | 271 |
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±οΈ Number of PMB Chronic Conditions | 26 |
β€οΈ Screening and Prevention offered | None |
πΌ Maternity Benefit | β
Yes |
π΅ Monthly Premium Range (ZAR) | R480 β R1,765 |
β οΈ Average Waiting Period | 3 β 12 months |
π· Late-joiner penalties | None |
π International Medical Cover | None |
Oneplan Health Insurance – Analysis of Providers’ Main Features
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Oneplan Health Insurance Overview
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Oneplan Health Insurance β Advantages over Competitors
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How to apply for Health Insurance with Oneplan Health
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How to Submit a Claim with Oneplan Health
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How to Submit a Compliment or Complaint with Oneplan Health
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How to Switch My Health Insurance to Oneplan Health
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Oneplan Health Customer Support
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Oneplan Health vs Notable Competitors β A Comparison
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Oneplan Health Customer Reviews
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Oneplan Health Pros and Cons
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Our Verdict on Oneplan Health
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Oneplan Health Frequently Asked Questions
Oneplan Health Insurance Overview
π₯ Family Dynamic | 1οΈβ£ Core Plan | 2οΈβ£ Blue Plan | 3οΈβ£ Professional Plan | 4οΈβ£ Executive Plan |
π§ Single Member | R480 | R955 | R1,330 | R1,765 |
π¨ Single Insured +1 Child | R810 | R1,505 | R2,125 | R2,585 |
π© Single Insured +2 Children | R1,115 | R2,055 | R2,785 | R3,325 |
π¦ Single Insured +3 Children | R1,395 | R2,590 | R3,370 | R3,910 |
πͺ Single Insured +4 Children | R1,645 | R3,110 | R3,950 | R4,480 |
π₯ Couple | R925 | R1,835 | R2,540 | R3,130 |
π§ Couple Insured +1 Child | R1,250 | R2,380 | R3,105 | R3,880 |
π¨ Couple Insured +2 Children | R1,540 | R2,810 | R3,610 | R4,605 |
π© Couple Insured +3 Children | R1,810 | R3,215 | R4,105 | R5,155 |
π¦ Couple Insured +4 Children | R2,075 | R3,595 | R4,535 | R5,720 |
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Oneplan Health Insurance β Advantages over Competitors
Provides affordable medical coverage with various plans, including the Oneplan Core Plan, Oneplan Blue Plan, Oneplan Professional Plan, and Oneplan Executive Plan.
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Offers comprehensive medical cover, including hospitalization and day-to-day benefits, as well as dental, optical, maternity, and chronic medication benefits.
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Provides access to a network of healthcare providers, including general practitioners, dentists, and optometrists.
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Offers a range of benefits to suit different budgets and medical needs, making it accessible to a wide range of customers.
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Allows for easy claim submissions through the Oneplan Health App, reducing the administrative burden on customers.
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Provides excellent customer service with knowledgeable consultants who are patient in explaining policy details and answering customer queries.
Offers a range of value-added benefits, such as cashback on healthy food purchases and discounts on gym memberships, to encourage healthy living.
How to apply for Health Insurance with Oneplan Health
To apply for Health Insurance through Oneplan, you must:
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Visit the Oneplan Health website at www.oneplan.co.za.
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Choose the plan that best suits your medical needs and budget.
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Click on the “Get a Quote” button for the chosen plan.
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Fill in the required personal details and medical information.
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Review and accept the terms and conditions of the chosen plan.
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Make the necessary payments as per the chosen plan.
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Receive confirmation of your cover and membership details.
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Download the Oneplan Health App to manage your medical coverage, submit claims, and access other value-added benefits.
Alternatively, you can call Oneplan Health and speak to one of their knowledgeable consultants, who will guide you through the application process and answer any queries.
πΊ Read more about the Application Process at OnePlan Health Insurance.
Oneplan Health Insurance contact detailsΒ are 010 0010 141 or 083 794 5452Β during business hours.
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How to Submit a Claim with Oneplan Health
Claim submission with Oneplan Health is simple and can be accomplished in a few straightforward steps:
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Download the Oneplan Health application from the App Store or Google Play Store and sign into your account. If you do not have the mobile application, you can also submit claims via the Oneplan Health website.
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Select “Submit a Claim” from the app or website’s menu.
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Follow the prompts to provide the required information, including the date and specifics of the medical service or treatment received, the healthcare provider’s name, and the amount charged.
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Upload any necessary documentation to support your claims, such as invoices or receipts.
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Send your claim to be processed.
After receiving your claim, Oneplan Health will evaluate it and notify you of the outcome. Then, payments are deposited directly into your Oneplan Health account, which you can use to pay for medical expenses.
πΊ You might also like to read more about the Authorisation Process at Oneplan Health Insurance.
How to Submit a Compliment or Complaint with Oneplan Health
If you would like to provide Oneplan Health with a compliment or complaint, you can do so in the following ways:
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Contact the Oneplan Health customer service department to speak with a representative. They will be able to assist you with your compliment or criticism.
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Send an email to Oneplan Health. Include the date, time, and location of the incident and any pertinent information such as the name of the staff member involved in your compliment or complaint.
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Visit the “Contact Us” section of the Oneplan Health website or the Oneplan Health app and log in. Complete the provided form with your name, contact information, and the specifics of your compliment or complaint.
Oneplan Health takes all compliments and complaints seriously and investigates and responds expeditiously. In addition, they are committed to providing superior customer service. Therefore, they will make every effort to address any issues or concerns.
πΊ Read more in detail the Complaints Procedure of Oneplan Health Insurance.
How to Switch My Health Insurance to Oneplan Health
It is simple to switch from your current health insurance to Oneplan Health. Here are the subsequent steps:
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Research and compare the plans and benefits of Oneplan Health to ensure that they meet your budgetary and medical needs.
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Contact Oneplan Health’s customer service team to speak with a consultant or visit their website. They will walk you through the procedure and provide any necessary information.
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Provide the consultant with information regarding your current health insurance, including your current insurer’s name and the specifics of your current policy.
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Select the Oneplan Health plan that meets your needs and budget the best. The consultant will explain the selected plan and assist you with the application process.
Furthermore, you must follow the correct cancellation procedures when canceling your health insurance policy. Once your Oneplan Health policy is activated, you can begin utilizing your new medical cover.
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Oneplan Health Customer Support
Oneplan Health Insurance is committed to providing clients with superior customer service. Here are a few of the ways they assist their clients:
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Oneplan Health Insurance has a customer service team that is available to assist clients with any questions or concerns they may have. They are accessible via the phone, email, and live chat.
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The Oneplan app provides clients convenient access to their policy details, claims history, and benefits. They can also submit claims and view their available benefits using the app.
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Oneplan Health Insurance provides online resources, including a knowledge base and frequently asked questions, to help clients understand their policies and benefits.
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Oneplan Health Insurance is active on social media platforms, including Facebook and Twitter, where they interact with clients and provide updates.
Complaints and compliments: Oneplan Health Insurance has a dedicated complaints and compliments process to ensure that client feedback is received and addressed expeditiously and effectively.
OnePlan valuable information
Oneplan Health vs Notable Competitors β A Comparison
π Medical Insurance | π₯ Oneplan | π₯ ClientΓ¨le Health | π₯ Clicks Flexicare Health Insurance |
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°οΈ Years in Operation | 14 years | 16 years | 55 years |
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±οΈ Average # Members | 300,000+ | 1,000+ | 1,000+ |
π GCR Rating | None | A+ | None |
π₯ Number of Employees | 300+ | 3,000+ | 5,000+ |
π Market Share | 10%> | 20%> | 20%> |
π Market Cover | South Africa | South Africa | South Africa |
β€οΈ Customer Rating | 4.4 | 4.1 | 4.2 |
β‘οΈ Number of reviews | 11,200+ | 3,000+ | 10+ |
π± Mobile App | β
Yes | β
Yes | β
Yes |
πΆ Contribution Range | R480 β R1,765 | R406 β R546 | R350 β R731 |
π΅ Market Capitalisation | None | R3.4 billion | R64.3 billion |
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Oneplan Health Insurance Reviews by Customers
Highly Recommended.
I highly recommend Oneplan Health to anyone needing health insurance. The agent assigned to me was knowledgeable and patient in answering all my questions, making the sign-up process seamless. – Buhle Banda
Exceeded Expectations.
Oneplan Health has consistently exceeded my expectations. Their support and service have been invaluable, especially when I added a new baby to my policy. The payment process has also been smooth sailing. – Melanie Bothma
Exceptional Service.
Oneplan Health’s benefits and services were explained so that I could understand and align them with my specific needs. The exceptional service provided by their team has been second to none. – Henry van der Ruiter
Oneplan Health Pros and Cons
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Pros | βCons |
A comprehensive range of health insurance plans | Waiting periods for certain benefits |
Customizable plans to fit individual needs and budgets | Cover limits on certain benefits |
Innovative and technology-driven approach to healthcare | Limited provider network |
Hassle-free claims process | Exclusions on certain conditions or treatments |
Our Verdict on Oneplan Health
Individuals and families can select from affordable medical insurance plans provided by Oneplan Health Insurance, an innovative and customer-centric healthcare solution. Oneplan’s approach to health / medical insurance differs from conventional medical aid programs in providing a more flexible and cost-effective way of accessing healthcare.
One of the distinguishing characteristics of Oneplan is its extensive selection of health insurance plans, which accommodate a variety of budgets and healthcare requirements.
Furthermore, Oneplan’s plans range from hospitalization coverage to comprehensive health insurance with additional dental and routine care benefits. One plan’s unique selling proposition is the ability to tailor plans to meet individual needs and budgets. Oneplan’s dedication to innovation and technology is a further one of its strengths.
For instance, the Oneplan app provides clients with a simple and convenient way to manage their policies and benefits, such as submitting claims and viewing available benefits.
Medical Insurance plans Oneplan Health offers:
Frequently Asked Questions
What is Oneplan Health?
Oneplan Health is a health insurance provider in South Africa that provides individuals and families with affordable and comprehensive health insurance options, including dental and vision coverage.
What types of health insurance plans does Oneplan Health offer?
Oneplan Health provides a variety of medical & health insurance plans that cover various healthcare needs, including pre-existing conditions and chronic illnesses, maternity care, mental health services, and health insurance for seniors.
Is Oneplan Health Insurance affordable?
Yes, Oneplan Health Insurance offers cheap health / medical insurance options that accommodate a variety of budgets and healthcare requirements, giving individuals and families access to high-quality care at lower premiums than medical aid schemes.
Is Oneplan Health Insurance suitable for self-employed individuals who need affordable health insurance?
Yes, Oneplan Health Insurance provides self-employed individuals who want to protect themselves and their families with affordable health insurance options.
Does Oneplan Health Insurance offer dental and vision coverage?
Yes, Oneplan Health Insurance provides comprehensive dental and vision coverage, ensuring you and your family can access your required care.
Can I get Oneplan Health Insurance if I have a pre-existing condition?
Yes, Oneplan Health Insurance provides health insurance options for people with pre-existing conditions, ensuring they can access the required care.
πΊFamiliarise yourself with OnePlan Waiting Period
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Is Oneplan Health Insurance suitable for individuals with chronic illnesses?
Yes, Oneplan Health Insurance offers cover options for individuals with chronic illnesses, ensuring they can access ongoing care and treatment.
Does Oneplan Health Insurance cover pregnancy and maternity care?
Yes, Oneplan Health Insurance offers options that cover pregnancy and maternity care, giving expectant mothers and their families peace of mind.
πΊ Read more about Maternity Benefits offered by OnePlan.
Is Oneplan Health Insurance suitable for senior citizens?
Yes, Oneplan Health Insurance offers health insurance options that include wellness benefits, which assist individuals in maintaining their health and preventing illness.
How do I Downgrade My Plan with Oneplan Health?
To downgrade your Oneplan Health plan access the Oneplan Health website or the Oneplan Health app andΒ proceed to your account’s “Membership Details” section.
How do I add a Beneficiary to Oneplan Health?
If you want to add a child or adult dependent, you can log into your Oneplan profile and proceed to your account’s “Membership Details” section.