Dotsure Pet Insurance

 

Overall, Dotsure is a reputable pet insurance provider in South Africa that offers cover for a wide range of pets including reptiles and birds. The Dotsure Pet Insurance plans start from R85 per month.

 

💶 Plans Price Range	R85 – R483 p/m
🦜 Species Covered	Cats, Dogs, Birds, Reptiles, Mammals
📌 Breed Restrictions	None
📈 Sub-limits within the annual maximum cover	✅ Yes
📉 Maximum Limit per claim	Depends on the plan and the specific claim
❤️ Routine Care Benefits	☑️ Yes
📊 Diagnostic Testing Benefits	✅ Yes
💊 Medication Benefits	☑️ Yes
🚑 Hospitalization Cover	✅ Yes
💙 Chronic Support Care	☑️ Yes

 

 

 

Dotsure Pet Insurance – 11 Key Point Quick Overview

 

1. ☑️ Dotsure Pet Insurance Overview
2. ☑️ Dotsure Pet Insurance at a Glance
3. ☑️ Dotsure Pet Insurance Plan Options
4. ☑️ Dotsure Pet Insurance Features and Additional Benefits
5. ☑️ Dotsure Pet Insurance Corporate Social Responsibility
6. ☑️ How to join Dotsure Pet Insurance
7. ☑️ How to claim from Dotsure Pet Insurance
8. ☑️ Dotsure Pet Insurance Customer Reviews
9. ☑️ Dotsure Pet Insurance vs Competitors
10. ☑️ Our Verdict on Dotsure Pet Insurance
11. ☑️ Dotsure Frequently Asked Questions

 

 

Dotsure Pet Insurance Overview

 

Dotsure is an insurance provider in South Africa. It was founded in 2011 and is based in George, Western Cape. Dotsure offers a variety of insurance policies to cover dogs, cats, and other pets, including accident-only cover, comprehensive cover, and third-party liability cover. Dotsure Pet Insurance is known for its innovative and flexible insurance policies, which allow customers to tailor their coverage to suit their specific needs and budget.  Dotsure also offers additional services, such as telemedicine consultations with veterinarians and access to a network of pet-related discounts and benefits.  Dotsure Pet Insurance has received several awards for its customer service and innovative approach to pet insurance, including the Best Pet Insurance Provider award at the 2019 African Banking Awards.

 

 

Dotsure Pet Insurance at a Glance

 

🔍 Company Name	🥇 Dotsure Limited
📌 Founded	2011
📍 FSP License Number	FSP 39925
☑️ Headquartered	George, Western Cape, South Africa
✅ Administered By	Hollard
🔟 Number of Plans	10
💶 Plans Price Range	R8 – R483 p/m
🐶 Species Covered	Cats, Dogs, Birds, Reptiles
🐸 Breed Restrictions	None
📊 Sub-limits within the annual maximum cover	☑️ Yes
📈 Maximum Limit per claim	Depends on the plan and the specific claim
💗 Routine Care Benefits	✅ Yes
🩺 Diagnostic Testing Benefits	☑️ Yes
💊 Medication Benefits	✅ Yes
🚑 Hospitalization Cover	☑️ Yes
Chronic Support Care	✅ Yes
💙 Accidental Cover	☑️ Yes
🔎 Illness Cover	✅ Yes
🦷 Dental Care	☑️ Yes
❎ X-rays	✅ Yes

 

 

Dotsure Pet Insurance Plan Options

 

Dotsure Plans for Dogs

 

Accidental Plan

 

💵 Monthly Premium	R85 per month
📈 Annual Policy Limit	R14,000 per year
📉 Third-Party Liability	R138,800 per year
📊 Accidental Cover	Limited to R5,550 per claim
💖 Illness Cover	None
☑️ Wellness Benefit	None
✅ Hereditary Treatment	None
💊 Sub-limits: Medication	Limited to R2,780 per year Limited to R415 per claim
🚩 Sub-limits: Surgery	Limited to R1,390 per claim
📊 Sub-limits: Radiology	Limited to R2,780 per year Limited to R835 per claim
💗 Sub-limits: Pathology	Limited to R2,780 per year Limited to R835 per claim
🚑 Hospitalization cover	Limited to R2,780 per year Limited to R835 per claim
🅰️ Non-elective Procedures	Limited to R2,780 per claim
🅱️ Non-elective Euthanasia	Limited to R210 per claim
⚠️ Excess	10% of the claim (minimum R200) on all claims
✳️ Waiting Period	There is no waiting period for accidental claims

 

Basic Plan

 

💶 Monthly Premium	R200 per month
📈 Annual Policy Limit	R25,000 per year
📉 Third-Party Liability	R208,200 per year
📊 Accidental Cover	Limited to R8,400 per claim
➡️ Illness Cover	Up to 50% of the claim, limited to R4,200
💙 Wellness Benefit	None
📌 Hereditary Treatment	None
📍 Sub-limits Medication	Limited to R2,780 per year Limited to R555 per claim
☑️ Sub-limits Surgery	Limited to R2,100 per claim
✅ Sub-limits Radiology	Limited to R2,780 per year Limited to R835 per claim
✔️ Sub-limits Pathology	Limited to R2,780 per year Limited to R835 per claim
✳️ Sub-limits Hospitalization cover	Limited to R2,780 per year Limited to R970 per claim
🅰️ Non-elective Procedures	Limited to R4,200 per claim
🅱️ Non-elective Euthanasia	Limited to R210 per claim
⚠️ Excess	10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply. Illness claims on pets 6 months> have no excess (claims limited to 50% of the claim amount)
🩺 Waiting Period	There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims

 

Standard Plan

 

💴 Monthly Premium	R352 per month
💵 Annual Policy Limit	R35,000 per year
💶 Third-Party Liability	R208,200 per year
💷 Accidental Cover	Limited to R11,800 per claim
🤒 Illness Cover	Up to 50% of the claim, limited to R11,800
😷 Wellness Benefit	None
⚕️ Hereditary Treatment	None
📌 Sub-limits Medication	Limited to R2,780 per year Limited to R695 per claim
📍 Sub-limits Surgery	Limited to R4,200 per claim
☑️ Sub-limits Radiology	Limited to R2,780 per year Limited to R935 per claim
✅ Sub-limits Pathology	Limited to R2,780 per year Limited to R955 per claim
🚑 Hospitalization cover	Limited to R2,780 per year Limited to R1,110 per claim
🅰️ Non-elective Procedures	Limited to R4,200 per claim
🅱️ Non-elective Euthanasia	Limited to R210 per claim
⚠️ Excess	10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply.
⏰ Waiting Period	There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims

 

 

Dotsure Plans for Cats

 

Basic Plan

 

💴 Monthly Premium	R200 per month
💵 Annual Policy Limit	R25,000 per year
💶 Third-Party Liability	R208,200 per year
Accidental Cover	Limited to R8,400 per claim
💷 Illness Cover	Up to 50% of the claim, limited to R4,200
📌 Wellness Benefit	None
📍 Hereditary Treatment	None
💊 Sub-limits Medication	Limited to R2,780 per year Limited to R555 per claim
Sub-limits Surgery	Limited to R2,100 per claim
☑️ Sub-limits Radiology	Limited to R2,780 per year Limited to R835 per claim
✅ Sub-limits Pathology	Limited to R2,780 per year Limited to R835 per claim
🏥 Sub-limits Hospitalisation cover	Limited to R2,780 per year Limited to R970 per claim
🅰️ Non-elective Procedures	Limited to R4,200 per claim
🅱️ Non-elective Euthanasia	Limited to R210 per claim
⚠️ Excess	10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply. Illness claims on pets 6 months> have no excess (claims limited to 50% of the claim amount)
⏰ Waiting Period	There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims

 

Standard Plan

 

💴 Monthly Premium	R352 per month
💵 Annual Policy Limit	R35,000 per year
💶 Third-Party Liability	R208,200 per year
💷 Accidental Cover	Limited to R11,800 per claim
📌 Illness Cover	Up to 50% of the claim, limited to R11,800
📍 Wellness Benefit	None
☑️ Hereditary Treatment	None
✅ Sub-limits Medication	Limited to R2,780 per year Limited to R695 per claim
💟 Sub-limits Surgery	Limited to R4,200 per claim
📈 Sub-limits Radiology	Limited to R2,780 per year Limited to R935 per claim
📉 Sub-limits Pathology	Limited to R2,780 per year Limited to R955 per claim
📊 Sub-limits Hospitalisation cover	Limited to R2,780 per year Limited to R1,110 per claim
🅰️ Non-elective Procedures	Limited to R4,200 per claim
🅱️ Non-elective Euthanasia	Limited to R210 per claim
⚠️ Excess	10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply.
⏰ Waiting Period	There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims

 

Superior Plan

 

💴 Monthly Premium	R483 per month
💵 Annual Policy Limit	R69,500 per year
💶 Third-Party Liability	R347,300 per year
💷 Accidental Cover	Limited to R13,900 per claim
📌 Illness Cover	Limited to R13,900 per claim
📍 Wellness Benefit	Limited to R2,100 per year Limited to R555 per claim
☑️ Hereditary Treatment	Limited to R2,780 per year Limited to R1,110 per claim
✅ Sub-limits Medication	Limited to R2,780 per year Limited to R1,050 per claim
📈 Sub-limits Surgery	Limited to R6,900 per claim
📉 Sub-limits Radiology	Limited to R2,780 per year Limited to R1,050 per claim
📊 Sub-limits Pathology	Limited to R2,780 per year Limited to R1,050 per claim
🏥 Sub-limits Hospitalisation cover	Limited to R2,780 per year Limited to R1,1390 per claim
🅰️ Non-elective Procedures	Limited to R5,550 per claim
🅱️ Non-elective Euthanasia	Limited to R210 per claim
⚠️ Excess	10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply.
⏰ Waiting Period	There is no waiting period for accidental claims. A waiting period of 30 days applies to illness claims. There is a waiting period of 60 days on wellness claims. Hereditary conditions have a waiting period of 12 months.

 

 

Dotsure Plans for Reptiles

 

Exotic Plan

 

💴 Monthly Premium	R211 per month
💵 Annual Policy Limit	R23,500 per year
💶 Third-Party Liability	R196,500 per year
💷 Accidental Cover	Limited to R7,900 per claim
📌 Illness Cover	Up to 50% of the claim, limited to R3,950
📍 Wellness Benefit	None
☑️ Hereditary Treatment	None
✅ Sub-limits Medication	Limited to R2,620 per year Limited to R525 per claim
📈 Sub-limits Surgery	Limited to R1,980 per claim
📉 Sub-limits Radiology	Limited to R2,620 per year Limited to R785 per claim
📊 Sub-limits Pathology	Limited to R2,620 per year Limited to R785 per claim
🚑 Hospitalization cover	Limited to R2,620 per year Limited to R915 per claim
🅰️ Non-elective Procedures	Limited to R3,950 per claim
🅱️ Non-elective Euthanasia	Limited to R198 per claim
⚠️ Excess	An excess is your portion of your veterinarian’s bill. A standard excess of 10% of the claim applies (minimum R200). If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply. On all illness claims for pets younger than six months, an R300 additional deductible will apply.
⏰ Waiting Period	There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims

 

Exotic Plus Plan

 

💴 Monthly Premium	R307 per month
💵 Annual Policy Limit	R27,500 per year
💶 Third-Party Liability	R210,000 per year
💷 Accidental Cover	Limited to R9,900 per claim
☑️ Illness Cover	Limited to R9,999 per claim
✅ Wellness Benefit	None
📌 Hereditary Treatment	None
📍 Sub-limits Medication	Limited to R2,620 per year Limited to R525 per claim
📈 Sub-limits Surgery	Limited to R1,980 per claim
📉 Sub-limits Radiology	Limited to R2,620 per year Limited to R785 per claim
📊 Sub-limits Pathology	Limited to R2,620 per year Limited to R785 per claim
🚑 Sub-limits Hospitalisation cover	Limited to R2,620 per year Limited to R915 per claim
🅰️ Non-elective Procedures	Limited to R3,950 per claim
🅱️ Non-elective Euthanasia	Limited to R198 per claim
⚠️ Excess	An excess is your portion of your veterinarian’s bill. A standard excess of 10% of the claim applies (minimum R200). If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply. On all illness claims for pets younger than six months, an R300 additional deductible will apply.
⏰ Waiting Period	There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims

 

 

Dotsure Plans for Birds

 

Exotic Plan

 

💴 Monthly Premium	R144 per month
💵 Annual Policy Limit	R23,500 per year
💶 Third-Party Liability	R196,500 per year
💷 Accidental Cover	Limited to R7,900 per claim
📌 Illness Cover	Up to 50% of the claim, limited to R3,950
📍 Wellness Benefit	None
☑️ Hereditary Treatment	None
✅ Sub-limits Medication	Limited to R2,620 per year Limited to R525 per claim
📈 Sub-limits Surgery	Limited to R1,980 per claim
📉 Sub-limits Radiology	Limited to R2,620 per year Limited to R785 per claim
📊 Sub-limits Pathology	Limited to R2,620 per year Limited to R785 per claim
🚑 Sub-limits Hospitalisation cover	Limited to R2,620 per year Limited to R915 per claim
🅰️ Non-elective Procedures	Limited to R3,950 per claim
🅱️ Non-elective Euthanasia	Limited to R198 per claim
⚠️ Excess	An excess is your portion of your veterinarian’s bill. A standard excess of 10% of the claim applies (minimum R200). If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply. On all illness claims for pets younger than six months, an R300 additional deductible will apply.
⏰ Waiting Period	There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims

 

Exotic Plus Plan

 

💴 Monthly Premium	R211 per month
💵 Annual Policy Limit	R27,500per year
💶 Third-Party Liability	R210,000 per year
💷 Accidental Cover	Limited to R6,600 per claim
☑️ Illness Cover	Up to R6,6000 per claim.
⚠️ Excess	An excess is your portion of your veterinarian’s bill. A standard excess of 10% of the claim applies (minimum R200). If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply. On all illness claims for pets younger than six months, an R300 additional deductible will apply.
⏰ Waiting Period	There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims

 

 

Dotsure Pet Insurance Features and Additional Benefits

 

• ✅ You can cancel or upgrade your policy at any time without incurring any fees.
• ✅ You can reduce your pet insurance premium by 15% when you add multiple pets to your policy.
• ✅ Almost all valid claims are reimbursed within 48 hours.
• ✅ You can visit any registered veterinarian in South Africa.

 

 

Dotsure Pet Insurance Corporate Social Responsibility

 

Dotsure has integrated a culture of creating a positive impact in its operations. For example, when a client purchases a pet insurance policy online, Dotsure donates a part of their initial premium to feed a shelter puppy for a whole month without any additional cost to the client.  Moreover, Dotsure’s community development team diligently prepares, packages, and delivers over a million meals annually to individuals who require them the most.  However, this pledge to altruism is not only limited to Dotsure, but their admirers also share it. Dotsure’s clients, partners, and charities form a closely-knit community that supports all their endeavors.

 

 

How to join Dotsure Pet Insurance

 

To join Dotsure, follow these step-by-step instructions:

 

• ☑️ Visit Dotsure’s website at www.dotsure.co.za.
• ☑️ Click the “Get a Quote” button on the homepage’s top right corner.
• ☑️ Select the type of insurance you want to purchase. Dotsure offers a variety of insurance products, including pet insurance, life insurance, and funeral insurance.
• ☑️ Fill out the required information in the online quote form. In addition, you will need to provide your details, such as your name, contact information, and ID number.
• ☑️ Select the cover and options that best suit your needs. Dotsure offers a range of cover options and add-ons to customize your insurance policy.
• ☑️ Review your quote and make any necessary changes.
• ☑️ Accept the terms and conditions and complete the purchase by providing payment details.
• ☑️ Once you have submitted your payment, you will receive a confirmation email from Dotsure.
• ☑️ You will now be a member of Dotsure and can access your policy details and manage your account through their online portal.

 

 

How to claim from Dotsure Pet Insurance

 

To claim Dotsure, follow these step-by-step instructions:

 

• ✅ Contact Dotsure’s claims department as soon as possible after the incident. You can do this by calling them on their claims hotline or submitting a claim online through their website or mobile app.
• ✅ Provide all the necessary information about the claim, including the policy number, date and time of the incident, and a description of what happened.
• ✅ Submit any supporting documentation or evidence to support your claims, such as photographs, receipts, or medical reports.
• ✅ Wait for Dotsure’s claims team to review and assess your claim. Then, they may contact you for additional information or documentation if needed.
• ✅ Once your claim has been approved, Dotsure will either pay out the claim or provide further instructions on proceeding with the claim settlement.
• ✅ If your claim is denied, Dotsure will provide a reason for the denial and instructions on how to appeal the decision, if possible.

 

 

Dotsure Pet Insurance Customer Reviews

 

Exceptional Service.

The service provided by Dotsure was exceptional. I submitted a claim via their website at 6:30 am. I was pleasantly surprised to receive a call at 10:30 am, confirming that the claim had been processed and paid. Without hesitation, I highly recommend Dotsure to anyone searching for reliable pet insurance services. – Daniel Janse van Vuuren

 

Impressed.

I am pleased to report that my claim was acknowledged and processed by Dotsure within a few hours after I submitted the necessary information. I was particularly impressed by the courteous and professional way I was treated by their staff. Without hesitation, I recommend Dotsure for their prompt and excellent services. – Zelda Nair

 

Fantastic.

I wish to express my sincere appreciation for the outstanding service I received from Dotsure. From the seamless online claim submission process to the prompt resolution of my claim, I was thoroughly impressed with their efficiency and professionalism. Shortly after submitting my claim, I was contacted by a consultant who provided me with detailed information about my claim. I would wholeheartedly recommend Dotsure to anyone in need of such services. – Gugulethu Arendse

 

 

Dotsure Pet Insurance vs Competitors

 

🔎 Pet Insurance	🥇 Dotsure Pet Insurance	🥈 MediPet Pet Insurance	🥉 Oneplan Pet Insurance
📌 Years in Operation	12 years	16 years	4 years
✅ Trust Rating	5/5	4.9/5	4.4/5
📍 Customer Reviews	27,000+	100+	10,800+
🔟 Number of Plans	10	4	4
💴 Plans Price Range	R85 – R483 p/m	R	R
🐾 Species Covered	Cats, Dogs, Birds, Reptiles	Cats and Dogs	Cats and Dogs
❎ Breed Restrictions	None	None	None
🧡 Routine Care	☑️ Yes	☑️ Yes	☑️ Yes
🚑 Hospitalization Cover	☑️ Yes	☑️ Yes	☑️ Yes

 

 

Our Verdict on Dotsure Pet Insurance

 

Overall, Dotsure offers a comprehensive and flexible insurance policy for pets and life and funeral insurance for humans. The company is committed to giving back to the community. For example, a portion of every pet insurance policy sold goes towards feeding a shelter puppy for a month. Dotsure’s community development team also distributes over a million meals annually to those in need. The online claims process is efficient and straightforward, with clients able to submit claims via the website or mobile app. However, there are exclusions, restrictions, and waiting periods that should be taken into consideration before purchasing a policy.

 

The cover offered may also be limited based on the pet’s age, breed, and health status. But overall, Dotsure provides a reliable and affordable insurance option for those looking to protect their pets or loved ones, with the added benefit of positively impacting the community.

 

You might like to read more about Pet Insurance and Pet Insurance Schemes in South Africa:

 

• ✅ 1st for Women Pet Insurance
• ✅ Paw Paw Pet Insurance
• ✅ Dotsure Pet Insurance 
• ✅ GENRIC Pet Insurance
• ✅ MediPet Pet Insurance
• ✅ Oneplan Pet Insurance
• ✅ OUTSurance Pet Insurance
• ✅ Sanlam Reality Pet Cover 

 

 

Frequently Asked Questions

 

What is Dotsure pet insurance?

Dotsure is an insurance provider in South Africa that offers pet insurance policies to protect pets and their owners against unexpected veterinary expenses.

 

How does Dotsure’s pet insurance compare to other pet insurance providers in South Africa?

Dotsure offers comprehensive coverage at an affordable price. In addition, their policies can be customized to fit individual needs and preferences, making it a great option for pet owners who want flexibility in their cover.

 

What types of pets can be covered by Dotsure pet insurance?

Dotsure covers dogs, cats, and exotic pets such as birds, reptiles, and small mammals.

 

Can I get a quote for Dotsure pet insurance online?

Yes, Dotsure offers an online quote system for pet insurance. Visit their website and fill out the required information to receive a quote.

 

How long are the waiting periods for Dotsure pet insurance?

Waiting periods may vary depending on the policy and condition being treated. Generally, there is a 14-day waiting period for illness and 24 hours for accidents.

 

What exclusions and restrictions are there in Dotsure’s pet insurance policies?

Exclusions and restrictions may vary depending on the policy. Some common exclusions may include pre-existing conditions, routine or preventative treatments, and intentional abuse or neglect. Some policies may also have maximum limits on the amount that can be claimed per condition or policy period.

 

How does the claims process work for Dotsure pet insurance?

Policyholders should contact Dotsure’s claims department as soon as possible after the incident to make a claim.  They must provide all necessary information and documentation to support their claim. The claims team will review and assess the claim and provide instructions for the claim settlement.

 

What is the cost of Dotsure pet insurance?

The cost of Dotsure pet insurance will depend on various factors, such as the type of policy, cover options, and the pet’s age, breed, and health status. As a result, premiums and deductibles may also vary.

 

Does Dotsure offer customer service and support?

Yes, Dotsure has a customer service team to assist with inquiries or issues. They can be contacted via phone or email, and there is also an online portal for policy management and support.

 

Are there any Dotsure pet insurance reviews available online?

Yes, several reviews are available online from satisfied Dotsure pet insurance customers. These reviews can provide valuable insight into the quality of service and coverage offered by Dotsure.