DotSure Pet Insurance and Plans
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Accidental
DotSure
Β· Pet Insurance
Basic accident-only cover for unexpected injuries. It also includes third-party liability, but does not provide illness or hereditary-condition cover.
Monthly premium
From
R99
per month
Vital
DotSure
Β· Pet Insurance
Affordable cover for accidents plus partial illness benefits. Suitable for owners wanting more protection than an accident-only plan without paying for full comprehensive cover.
Monthly premium
From
R219
per month
Elite
DotSure
Β· Pet Insurance
Comprehensive accident and illness cover, including hereditary conditions and third-party liability. Positioned as dotsureβs popular mid-range option.
Monthly premium
From
R399
per month
Deluxe
DotSure
Β· Pet Insurance
Higher-level protection covering accidents, illnesses, hereditary conditions and wellness benefits. Best suited to owners wanting broader everyday and medical cover.
Monthly premium
From
R430
per month
Ultimate
DotSure
Β· Pet Insurance
dotsureβs highest-tier plan, with larger benefit limits for accidents, illnesses, hereditary conditions and third-party liability. Designed for owners wanting maximum protection against major veterinary bills.
Monthly premium
From
R1,399
per month
Dotsure Pet Insurance
Overall, Dotsure is a reputable pet insurance provider in South Africa that offers cover for a wide range of pets including reptiles and birds. The Dotsure Pet Insurance plans start from R85 per month.| πΆ Plans Price Range | R85 β R483 p/m |
| π¦ Species Covered | Cats, Dogs, Birds, Reptiles, Mammals |
| π Breed Restrictions | None |
| π Sub-limits within the annual maximum cover | β Yes |
| π Maximum Limit per claim | Depends on the plan and the specific claim |
| β€οΈ Routine Care Benefits | βοΈ Yes |
| π Diagnostic Testing Benefits | β Yes |
| π Medication Benefits | βοΈ Yes |
| π Hospitalization Cover | β Yes |
| π Chronic Support Care | βοΈ Yes |
Dotsure Pet Insurance - 11 Key Point Quick Overview
- βοΈ Dotsure Pet Insurance Overview
- βοΈ Dotsure Pet Insurance at a Glance
- βοΈ Dotsure Pet Insurance Plan Options
- βοΈ Dotsure Pet Insurance Features and Additional Benefits
- βοΈ Dotsure Pet Insurance Corporate Social Responsibility
- βοΈ How to join Dotsure Pet Insurance
- βοΈ How to claim from Dotsure Pet Insurance
- βοΈ Dotsure Pet Insurance Customer Reviews
- βοΈ Dotsure Pet Insurance vs Competitors
- βοΈ Our Verdict on Dotsure Pet Insurance
- βοΈ Dotsure Frequently Asked Questions
Dotsure Pet Insurance Overview
Dotsure is an insurance provider in South Africa. It was founded in 2011 and is based in George, Western Cape. Dotsure offers a variety of insurance policies to cover dogs, cats, and other pets, including accident-only cover, comprehensive cover, and third-party liability cover. Dotsure Pet Insurance is known for its innovative and flexible insurance policies, which allow customers to tailor their coverage to suit their specific needs and budget.Β Dotsure also offers additional services, such as telemedicine consultations with veterinarians and access to a network of pet-related discounts and benefits.Β Dotsure Pet Insurance has received several awards for its customer service and innovative approach to pet insurance, including the Best Pet Insurance Provider award at the 2019 African Banking Awards.
Dotsure Pet Insurance at a Glance
| π Company Name | π₯ Dotsure Limited |
| π Founded | 2011 |
| π FSP License Number | FSP 39925 |
| βοΈ Headquartered | George, Western Cape, South Africa |
| β Administered By | Hollard |
| π Number of Plans | 10 |
| πΆ Plans Price Range | R8 β R483 p/m |
| πΆ Species Covered | Cats, Dogs, Birds, Reptiles |
| πΈ Breed Restrictions | None |
| π Sub-limits within the annual maximum cover | βοΈ Yes |
| π Maximum Limit per claim | Depends on the plan and the specific claim |
| π Routine Care Benefits | β Yes |
| π©Ί Diagnostic Testing Benefits | βοΈ Yes |
| π Medication Benefits | β Yes |
| π Hospitalization Cover | βοΈ Yes |
| Chronic Support Care | β Yes |
| π Accidental Cover | βοΈ Yes |
| π Illness Cover | β Yes |
| π¦· Dental Care | βοΈ Yes |
| β X-rays | β Yes |
Dotsure Pet Insurance Plan Options
Dotsure Plans for Dogs
Accidental Plan
| π΅ Monthly Premium | R85 per month |
| π Annual Policy Limit | R14,000 per year |
| π Third-Party Liability | R138,800 per year |
| π Accidental Cover | Limited to R5,550 per claim |
| π Illness Cover | None |
| βοΈ Wellness Benefit | None |
| β Hereditary Treatment | None |
| π Sub-limits: Medication | Limited to R2,780 per year Limited to R415 per claim |
| π© Sub-limits: Surgery | Limited to R1,390 per claim |
| π Sub-limits: Radiology | Limited to R2,780 per year Limited to R835 per claim |
| π Sub-limits: Pathology | Limited to R2,780 per year Limited to R835 per claim |
| π Hospitalization cover | Limited to R2,780 per year Limited to R835 per claim |
| π °οΈ Non-elective Procedures | Limited to R2,780 per claim |
| π ±οΈ Non-elective Euthanasia | Limited to R210 per claim |
| β οΈ Excess | 10% of the claim (minimum R200) on all claims |
| β³οΈ Waiting Period | There is no waiting period for accidental claims |
Basic Plan
| πΆ Monthly Premium | R200 per month |
| π Annual Policy Limit | R25,000 per year |
| π Third-Party Liability | R208,200 per year |
| π Accidental Cover | Limited to R8,400 per claim |
| β‘οΈ Illness Cover | Up to 50% of the claim, limited to R4,200 |
| π Wellness Benefit | None |
| π Hereditary Treatment | None |
| π Sub-limits Medication | Limited to R2,780 per year Limited to R555 per claim |
| βοΈ Sub-limits Surgery | Limited to R2,100 per claim |
| β Sub-limits Radiology | Limited to R2,780 per year Limited to R835 per claim |
| βοΈ Sub-limits Pathology | Limited to R2,780 per year Limited to R835 per claim |
| β³οΈ Sub-limits Hospitalization cover | Limited to R2,780 per year Limited to R970 per claim |
| π °οΈ Non-elective Procedures | Limited to R4,200 per claim |
| π ±οΈ Non-elective Euthanasia | Limited to R210 per claim |
| β οΈ Excess | 10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply. Illness claims on pets 6 months> have no excess (claims limited to 50% of the claim amount) |
| π©Ί Waiting Period | There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims |
Standard Plan
| π΄ Monthly Premium | R352 per month |
| π΅ Annual Policy Limit | R35,000 per year |
| πΆ Third-Party Liability | R208,200 per year |
| π· Accidental Cover | Limited to R11,800 per claim |
| π€ Illness Cover | Up to 50% of the claim, limited to R11,800 |
| π· Wellness Benefit | None |
| βοΈ Hereditary Treatment | None |
| π Sub-limits Medication | Limited to R2,780 per year Limited to R695 per claim |
| π Sub-limits Surgery | Limited to R4,200 per claim |
| βοΈ Sub-limits Radiology | Limited to R2,780 per year Limited to R935 per claim |
| β Sub-limits Pathology | Limited to R2,780 per year Limited to R955 per claim |
| π Hospitalization cover | Limited to R2,780 per year Limited to R1,110 per claim |
| π °οΈ Non-elective Procedures | Limited to R4,200 per claim |
| π ±οΈ Non-elective Euthanasia | Limited to R210 per claim |
| β οΈ Excess | 10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply. |
| β° Waiting Period | There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims |
Dotsure Plans for Cats
Basic Plan
| π΄ Monthly Premium | R200 per month |
| π΅ Annual Policy Limit | R25,000 per year |
| πΆ Third-Party Liability | R208,200 per year |
| Accidental Cover | Limited to R8,400 per claim |
| π· Illness Cover | Up to 50% of the claim, limited to R4,200 |
| π Wellness Benefit | None |
| π Hereditary Treatment | None |
| π Sub-limits Medication | Limited to R2,780 per year Limited to R555 per claim |
| Sub-limits Surgery | Limited to R2,100 per claim |
| βοΈ Sub-limits Radiology | Limited to R2,780 per year Limited to R835 per claim |
| β Sub-limits Pathology | Limited to R2,780 per year Limited to R835 per claim |
| π₯ Sub-limits Hospitalisation cover | Limited to R2,780 per year Limited to R970 per claim |
| π °οΈ Non-elective Procedures | Limited to R4,200 per claim |
| π ±οΈ Non-elective Euthanasia | Limited to R210 per claim |
| β οΈ Excess | 10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply. Illness claims on pets 6 months> have no excess (claims limited to 50% of the claim amount) |
| β° Waiting Period | There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims |
Standard Plan
| π΄ Monthly Premium | R352 per month |
| π΅ Annual Policy Limit | R35,000 per year |
| πΆ Third-Party Liability | R208,200 per year |
| π· Accidental Cover | Limited to R11,800 per claim |
| π Illness Cover | Up to 50% of the claim, limited to R11,800 |
| π Wellness Benefit | None |
| βοΈ Hereditary Treatment | None |
| β Sub-limits Medication | Limited to R2,780 per year Limited to R695 per claim |
| π Sub-limits Surgery | Limited to R4,200 per claim |
| π Sub-limits Radiology | Limited to R2,780 per year Limited to R935 per claim |
| π Sub-limits Pathology | Limited to R2,780 per year Limited to R955 per claim |
| π Sub-limits Hospitalisation cover | Limited to R2,780 per year Limited to R1,110 per claim |
| π °οΈ Non-elective Procedures | Limited to R4,200 per claim |
| π ±οΈ Non-elective Euthanasia | Limited to R210 per claim |
| β οΈ Excess | 10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply. |
| β° Waiting Period | There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims |
Superior Plan
| π΄ Monthly Premium | R483 per month |
| π΅ Annual Policy Limit | R69,500 per year |
| πΆ Third-Party Liability | R347,300 per year |
| π· Accidental Cover | Limited to R13,900 per claim |
| π Illness Cover | Limited to R13,900 per claim |
| π Wellness Benefit | Limited to R2,100 per year Limited to R555 per claim |
| βοΈ Hereditary Treatment | Limited to R2,780 per year Limited to R1,110 per claim |
| β Sub-limits Medication | Limited to R2,780 per year Limited to R1,050 per claim |
| π Sub-limits Surgery | Limited to R6,900 per claim |
| π Sub-limits Radiology | Limited to R2,780 per year Limited to R1,050 per claim |
| π Sub-limits Pathology | Limited to R2,780 per year Limited to R1,050 per claim |
| π₯ Sub-limits Hospitalisation cover | Limited to R2,780 per year Limited to R1,1390 per claim |
| π °οΈ Non-elective Procedures | Limited to R5,550 per claim |
| π ±οΈ Non-elective Euthanasia | Limited to R210 per claim |
| β οΈ Excess | 10% of the claim (minimum R200) on all claims Claims on illness where pets are <6 months, an additional excess of R300 will apply. |
| β° Waiting Period | There is no waiting period for accidental claims. A waiting period of 30 days applies to illness claims. There is a waiting period of 60 days on wellness claims. Hereditary conditions have a waiting period of 12 months. |
Dotsure Plans for Reptiles
Exotic Plan
| π΄ Monthly Premium | R211 per month |
| π΅ Annual Policy Limit | R23,500 per year |
| πΆ Third-Party Liability | R196,500 per year |
| π· Accidental Cover | Limited to R7,900 per claim |
| π Illness Cover | Up to 50% of the claim, limited to R3,950 |
| π Wellness Benefit | None |
| βοΈ Hereditary Treatment | None |
| β Sub-limits Medication | Limited to R2,620 per year Limited to R525 per claim |
| π Sub-limits Surgery | Limited to R1,980 per claim |
| π Sub-limits Radiology | Limited to R2,620 per year Limited to R785 per claim |
| π Sub-limits Pathology | Limited to R2,620 per year Limited to R785 per claim |
| π Hospitalization cover | Limited to R2,620 per year Limited to R915 per claim |
| π °οΈ Non-elective Procedures | Limited to R3,950 per claim |
| π ±οΈ Non-elective Euthanasia | Limited to R198 per claim |
| β οΈ Excess | An excess is your portion of your veterinarianβs bill. A standard excess of 10% of the claim applies (minimum R200). If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply. On all illness claims for pets younger than six months, an R300 additional deductible will apply. |
| β° Waiting Period | There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims |
Exotic Plus Plan
| π΄ Monthly Premium | R307 per month |
| π΅ Annual Policy Limit | R27,500 per year |
| πΆ Third-Party Liability | R210,000 per year |
| π· Accidental Cover | Limited to R9,900 per claim |
| βοΈ Illness Cover | Limited to R9,999 per claim |
| β Wellness Benefit | None |
| π Hereditary Treatment | None |
| π Sub-limits Medication | Limited to R2,620 per year Limited to R525 per claim |
| π Sub-limits Surgery | Limited to R1,980 per claim |
| π Sub-limits Radiology | Limited to R2,620 per year Limited to R785 per claim |
| π Sub-limits Pathology | Limited to R2,620 per year Limited to R785 per claim |
| π Sub-limits Hospitalisation cover | Limited to R2,620 per year Limited to R915 per claim |
| π °οΈ Non-elective Procedures | Limited to R3,950 per claim |
| π ±οΈ Non-elective Euthanasia | Limited to R198 per claim |
| β οΈ Excess | An excess is your portion of your veterinarianβs bill. A standard excess of 10% of the claim applies (minimum R200). If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply. On all illness claims for pets younger than six months, an R300 additional deductible will apply. |
| β° Waiting Period | There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims |
Dotsure Plans for Birds
Exotic Plan
| π΄ Monthly Premium | R144 per month |
| π΅ Annual Policy Limit | R23,500 per year |
| πΆ Third-Party Liability | R196,500 per year |
| π· Accidental Cover | Limited to R7,900 per claim |
| π Illness Cover | Up to 50% of the claim, limited to R3,950 |
| π Wellness Benefit | None |
| βοΈ Hereditary Treatment | None |
| β Sub-limits Medication | Limited to R2,620 per year Limited to R525 per claim |
| π Sub-limits Surgery | Limited to R1,980 per claim |
| π Sub-limits Radiology | Limited to R2,620 per year Limited to R785 per claim |
| π Sub-limits Pathology | Limited to R2,620 per year Limited to R785 per claim |
| π Sub-limits Hospitalisation cover | Limited to R2,620 per year Limited to R915 per claim |
| π °οΈ Non-elective Procedures | Limited to R3,950 per claim |
| π ±οΈ Non-elective Euthanasia | Limited to R198 per claim |
| β οΈ Excess | An excess is your portion of your veterinarianβs bill. A standard excess of 10% of the claim applies (minimum R200). If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply. On all illness claims for pets younger than six months, an R300 additional deductible will apply. |
| β° Waiting Period | There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims |
Exotic Plus Plan
| π΄ Monthly Premium | R211 per month |
| π΅ Annual Policy Limit | R27,500per year |
| πΆ Third-Party Liability | R210,000 per year |
| π· Accidental Cover | Limited to R6,600 per claim |
| βοΈ Illness Cover | Up to R6,6000 per claim. |
| β οΈ Excess | An excess is your portion of your veterinarianβs bill. A standard excess of 10% of the claim applies (minimum R200). If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply. On all illness claims for pets younger than six months, an R300 additional deductible will apply. |
| β° Waiting Period | There is no waiting period for accidental claims A waiting period of 30 days applies to illness claims |
Dotsure Pet Insurance Features and Additional Benefits
- β You can cancel or upgrade your policy at any time without incurring any fees.
- β You can reduce your pet insurance premium by 15% when you add multiple pets to your policy.
- β Almost all valid claims are reimbursed within 48 hours.
- β You can visit any registered veterinarian in South Africa.
Dotsure Pet Insurance Corporate Social Responsibility
Dotsure has integrated a culture of creating a positive impact in its operations. For example, when a client purchases a pet insurance policy online, Dotsure donates a part of their initial premium to feed a shelter puppy for a whole month without any additional cost to the client.Β Moreover, Dotsureβs community development team diligently prepares, packages, and delivers over a million meals annually to individuals who require them the most.Β However, this pledge to altruism is not only limited to Dotsure, but their admirers also share it. Dotsureβs clients, partners, and charities form a closely-knit community that supports all their endeavors.
How to join Dotsure Pet Insurance
To join Dotsure, follow these step-by-step instructions:- βοΈ Visit Dotsureβs website at www.dotsure.co.za.
- βοΈ Click the βGet a Quoteβ button on the homepageβs top right corner.
- βοΈ Select the type of insurance you want to purchase. Dotsure offers a variety of insurance products, including pet insurance, life insurance, and funeral insurance.
- βοΈ Fill out the required information in the online quote form. In addition, you will need to provide your details, such as your name, contact information, and ID number.
- βοΈ Select the cover and options that best suit your needs. Dotsure offers a range of cover options and add-ons to customize your insurance policy.
- βοΈ Review your quote and make any necessary changes.
- βοΈ Accept the terms and conditions and complete the purchase by providing payment details.
- βοΈ Once you have submitted your payment, you will receive a confirmation email from Dotsure.
- βοΈ You will now be a member of Dotsure and can access your policy details and manage your account through their online portal.
How to claim from Dotsure Pet Insurance
To claim Dotsure, follow these step-by-step instructions:- β Contact Dotsureβs claims department as soon as possible after the incident. You can do this by calling them on their claims hotline or submitting a claim online through their website or mobile app.
- β Provide all the necessary information about the claim, including the policy number, date and time of the incident, and a description of what happened.
- β Submit any supporting documentation or evidence to support your claims, such as photographs, receipts, or medical reports.
- β Wait for Dotsureβs claims team to review and assess your claim. Then, they may contact you for additional information or documentation if needed.
- β Once your claim has been approved, Dotsure will either pay out the claim or provide further instructions on proceeding with the claim settlement.
- β If your claim is denied, Dotsure will provide a reason for the denial and instructions on how to appeal the decision, if possible.
Dotsure Pet Insurance Customer Reviews
Exceptional Service. The service provided by Dotsure was exceptional. I submitted a claim via their website at 6:30 am. I was pleasantly surprised to receive a call at 10:30 am, confirming that the claim had been processed and paid. Without hesitation, I highly recommend Dotsure to anyone searching for reliable pet insurance services. - Daniel Janse van Vuuren Impressed. I am pleased to report that my claim was acknowledged and processed by Dotsure within a few hours after I submitted the necessary information. I was particularly impressed by the courteous and professional way I was treated by their staff. Without hesitation, I recommend Dotsure for their prompt and excellent services. - Zelda Nair Fantastic. I wish to express my sincere appreciation for the outstanding service I received from Dotsure. From the seamless online claim submission process to the prompt resolution of my claim, I was thoroughly impressed with their efficiency and professionalism. Shortly after submitting my claim, I was contacted by a consultant who provided me with detailed information about my claim. I would wholeheartedly recommend Dotsure to anyone in need of such services. - Gugulethu Arendse
Dotsure Pet Insurance vs Competitors
| π Pet Insurance | π₯ Dotsure Pet Insurance | π₯ MediPet Pet Insurance | π₯ Oneplan Pet Insurance |
| π Years in Operation | 12 years | 16 years | 4 years |
| β Trust Rating | 5/5 | 4.9/5 | 4.4/5 |
| π Customer Reviews | 27,000+ | 100+ | 10,800+ |
| π Number of Plans | 10 | 4 | 4 |
| π΄ Plans Price Range | R85 β R483 p/m | R | R |
| πΎ Species Covered | Cats, Dogs, Birds, Reptiles | Cats and Dogs | Cats and Dogs |
| β Breed Restrictions | None | None | None |
| 𧑠Routine Care | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π Hospitalization Cover | βοΈ Yes | βοΈ Yes | βοΈ Yes |
Our Verdict on Dotsure Pet Insurance
Overall, Dotsure offers a comprehensive and flexible insurance policy for pets and life and funeral insurance for humans. The company is committed to giving back to the community. For example, a portion of every pet insurance policy sold goes towards feeding a shelter puppy for a month. Dotsureβs community development team also distributes over a million meals annually to those in need. The online claims process is efficient and straightforward, with clients able to submit claims via the website or mobile app. However, there are exclusions, restrictions, and waiting periods that should be taken into consideration before purchasing a policy. The cover offered may also be limited based on the petβs age, breed, and health status. But overall, Dotsure provides a reliable and affordable insurance option for those looking to protect their pets or loved ones, with the added benefit of positively impacting the community. You might like to read more aboutΒ Pet Insurance and Pet Insurance Schemes in South Africa:- β 1st for Women Pet Insurance
- β Paw Paw Pet Insurance
- β Dotsure Pet InsuranceΒ
- β GENRIC Pet Insurance
- β MediPet Pet Insurance
- β Oneplan Pet Insurance
- β OUTSurance Pet Insurance
- β Sanlam Reality Pet CoverΒ
