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Overall, MediPet is a reputable pet insurance provider in South Africa that offers a 24/7 emergency and healthcare line for both cats and dogs. The MediPet Pet Insurance plans start from R199 per month.
🔎 Company Name | 🥇 MediPet Animal Health Insurance Brokers (Pty) Ltd. |
📌 Founded | 2007 |
📍 FSP License Number | FSP 32613 |
➡️ Headquartered | Cape Town, South Africa |
✒️ Administered By | Renasa Insurance Company Ltd (FSP 15491) |
4️⃣ Number of Plans | 4 |
💵 Plans Price Range | R321 – R567 per month |
🐱 Species Covered | Cats and Dogs |
🐶 Breed Restrictions | None |
💶 Sub-limits within the annual maximum cover | Might apply |
📈 Maximum Limit per claim | Up to R13,760 on Lite |
📉 Routine Care Benefits | ☑️ Yes |
🧪 Diagnostic Testing Benefits | ☑️ Yes |
💊 Medication Benefits | ☑️ Yes |
🏥 Hospitalization Cover | Part of the annual limit |
💙 Chronic Support Care | ☑️ Yes |
⚠️ Accidental Cover | Yes, specific Accidental Plan |
❤️ Illness Cover | ☑️ Yes |
🦷 Dental Care | ☑️ Yes |
❎ X-rays | ☑️ Yes |
MediPet, a leading pet insurance broker in South Africa, was founded by Louise Beevers, a vet nurse, over 16 years ago. The company was established to provide pet families with revolutionary insurance coverage to help them manage unforeseen, significant costs that they may not be able to afford otherwise. MediPet’s passion and compassion drive the company to seek better, more comprehensive, and genuine insurance coverage options unique to South Africa. Over time, the company has become South Africa’s leading pet insurance broker, offering multiple sustainable and simple cover plans and add-ons to suit every family and budget.
If you cannot afford comprehensive pet insurance coverage but still require must-have basic cover, MediPet has options available for your pet. Whether you have a senior pet that requires illness cover or anticipate needing no more than four claims a year that will stay within the claim limit, MediPet can tailor the Lite Plan to suit your needs. Additionally, MediPet does not impose sub-limits within the four claims, allowing you to use the full amount on each claim. Furthermore, if your pet has a pre-existing condition, MediPet offers cover options to meet their requirements. In addition, if you need more coverage in the future, Benefit Booster is available to boost your benefits.
Plan and Excess Information
Lite Plan Features
💵 Premium per month | R321 per month per pet |
💶 Family Vet Fee | R15 |
💷 Annual Maximum per policy year | R40,000 per policy year |
Lite Plan Optional Add-Ons
Lite Plan Exclusions
The following is not covered under the MediPet Lite Plan:
MediPet’s comprehensive pet insurance cover offers worry-free cover for accidents, illness, emergencies, and holistic wellness. If you are looking for peace of mind for expensive surgeries, MediPet can provide it. Unlike other insurance policies that impose sub-limits, MediPet’s policies do not have sub-limits, which gives you the freedom to claim up to the policy limit. Additionally, you can make unlimited claims within the policy year. If you require ongoing chronic cover, MediPet provides an option to add an ongoing chronic plan. Benefit Booster is also available should you require more cover in the future. Additionally, for dogs under nine years of age upon joining, MediPet can offer comprehensive cover for all your pet’s needs.
Essential Plan and Excess Information
Essential Plan Features
🐕 Premium per month (Dogs) | R422 per dog |
🐈 Premium per month (Cats) | R348 per cat |
💵 Family Vet Fee | R15 per month |
💶 Annual Maximum per policy year | R55,000 per policy year |
Essential Plan Surgery Benefits
Surgeries are covered on the cruciate ligament, luxating patella, hip, elbow, or shoulder, or for ingesting a foreign body, limited to one surgery per policy year. Within the same policy year, you will contribute 50% toward the cost of any additional surgery related to the conditions. Furthermore, if your cover is excluded, the affected area will have a 6-month waiting period during which no claims will be paid.
Additional Benefits included in the Essential Plan
Essential Plan Optional Add-Ons
Essential Plan Chronic Care Support
MediPet offers continuous cover for pre-existing conditions; also used to add benefits not included in your plan or to increase the limit of an existing benefit in your chosen plan. This includes, but is not limited to, medication, treatment, monitoring, supplements, behavioral therapy, holistic wellness, dental care, and prescription food. Furthermore, the popular chronic care support add-on structure is as follows:
💴 Annual Benefit | 💵 Additional Monthly Premium | 💶 Additional Annual Premium |
🥉 Bronze Plan (Cover up to R3,000) | R240 | R2,880 |
🥈 Silver Plan (Cover up to R6,000) | R480 | R5,760 |
🥇 Gold Plan (Cover up to R8,000) | R640 | R7,680 |
💍 Platinum Plan (Cover up to R10,000) | R800 | R9,600 |
Joining Ages for the Essential Plan
Essential Plan Exclusions
The following is not covered under the MediPet Essential Plan:
Essential Plan Waiting Periods
MediPet offers comprehensive pet insurance cover for accidents, illness, emergencies, and holistic wellness, without sub-limits to provide you with worry-free cover. You can have peace of mind for expensive surgeries and unlimited claims within the policy year. In addition, MediPet provides additional benefits, including dental care, prescription food, and sterilization. If you require ongoing chronic cover, MediPet has the option to add an ongoing chronic plan. Furthermore, the Benefit Booster is available for those who need more coverage in the future. In addition, if your dog is under nine years of age upon joining, MediPet offers a comprehensive pet insurance policy to meet all your needs.
Plan and Excess Information
Ultimate 360® Features
🐶 Premium per month (Dogs) | R567 per dog |
🐱 Premium per month (Cats) | R415 per cat |
💵 Family Vet Fee | R15 per Family Vet |
💶 Annual Maximum per policy year | Up to R65,000 |
Ultimate 360® Plan Surgery Benefits
Surgeries are covered on the cruciate ligament, luxating patella, hip, elbow, or shoulder, or for ingesting a foreign body, limited to one surgery per policy year. Within the same policy year, you will contribute 50% toward the cost of any additional surgery related to the conditions. Furthermore, if your cover is excluded, the affected area will have a 6-month waiting period during which no claims will be paid.
Additional Benefits on the Ultimate 360® Plan
360® Optional Add-Ons
Ultimate 360® Plan Chronic Care Support
MediPet offers continuous cover for pre-existing conditions; also used to add benefits not included in your plan or to increase the limit of an existing benefit in your chosen plan. This includes, but is not limited to, medication, treatment, monitoring, supplements, behavioral therapy, holistic wellness, dental care, and prescription food. Furthermore, the popular chronic care support add-on structure is as follows:
💵 Annual Benefit | 💶 Additional Monthly Premium | 💷 Additional Annual Premium |
🥉 Bronze Plan (Cover up to R3,000) | R240 | R2,880 |
🥈 Silver Plan (Cover up to R6,000) | R480 | R5,760 |
🥇 Gold Plan (Cover up to R8,000) | R640 | R7,680 |
💍 Platinum Plan (Cover up to R10,000) | R800 | R9,600 |
Joining Ages for the Ultimate 360® Plan
Ultimate 360® Plan Exclusions
The following is not covered under the MediPet Ultimate 360® Plan:
Ultimate 360® Plan Waiting Periods
MediPet offers a comprehensive Accident plan that covers all accidents immediately, without any waiting periods. Additional details on their pet insurance plans include:
If your dog is over 9 years of age upon joining, and you can afford accident cover only, MediPet has options. Unlike other insurance policies, MediPet’s policy for accidents does not have any waiting periods or sub-limits, which gives you the freedom to claim up to the policy limit. Furthermore, MediPet’s insurance policies are designed to cater to pet owners with varying budgets and needs, ensuring that all pets receive the necessary care and attention they deserve.
Plan and Excess Information
Accidental Plan Features
💴 Premium per month | R226 per month per pet |
💵 Family Vet Fee | R15 |
💶 Annual Maximum per policy year | R25,000 per policy year |
Accidental Plan Cover
The Accidental Plan covers treatment that results from any of the following:
Additionally, MediPet’s Accidental Plan also covers anything that could result in any of the following:
Accidental Plan Optional Add-Ons
Accidental Plan Exclusions
Any treatment that has not already been listed under the features of this plan is excluded.
To join MediPet, you can follow these steps:
Here is a step-by-step guide on how to claim from MediPet:
🔎 Pet Insurance | 🥇 MediPet Pet Insurance | 🥈 Paw Paw Pets Pet Insurance | 🥉 Dotsure Pet Insurance |
📌 Years in Operation | 16 years | 5 years | 12 years |
🤝 Trust Rating | 4.9/5 | 4.5/5 | 5/5 |
❤️ Customer Reviews | 100+ | 15+ | 27,000+ |
🔟 Number of Plans | 4 | 3 | 10 |
💶 Plans Price Range | R321 – R567 p/m | R70 – R330 p/m | R89 – R479 p/m |
🐸 Species Covered | Cats and Dogs | Cats and Dogs | Cats, Dogs, Birds, Reptiles |
📊 Maximum Limit per claim | R13,760 | Depends on the plan and claim | Depends on the plan and claim |
Exceptional Efficient.
This insurance provider is known for their exceptional efficiency, sympathy, and seamless claims payout process. Their commitment to providing excellent care is apparent, and I have never encountered any issues with their services. In addition, they prioritize communication and always keep me informed throughout the process, which I highly appreciate. – Amanda Bailey
Exceptional Pet Insurance Provider.
Medi-Pet is an exceptional pet insurance provider that is known for providing excellent client service and friendly assistance. Their commitment to delivering high-quality care is evident in their dedication to personalized service to each client. In addition, their friendly and knowledgeable staff are always available to assist with any queries or concerns, making them a reliable and trustworthy partner for pet owners. – Darren Chauke
Exceptional Commitment to their Clients.
Our border collie has been diagnosed with pre-existing hip dysplasia and requires a complete hip replacement. Despite several other medical aids refusing to consider cover for her condition, MediPet demonstrated their exceptional commitment to their clients by providing cover for our pet. The MediPet team did not hesitate to offer cover, a relief for us as pet owners facing a significant financial burden. In addition, the Benefit Booster feature was a great benefit for us as it calculated a monthly payment for the total cover of the operation or the amount required, making the cover immediately available. This feature demonstrates MediPet’s ingenuity and commitment to providing comprehensive cover options for its clients. – Nadine Malatji
MediPet is a leading pet insurance provider in South Africa, offering a range of cover options for dogs and cats of all ages and breeds. MediPet provides comprehensive cover for accidents, illnesses, emergencies, and holistic wellness, with options for ongoing chronic cover and Benefit Booster to increase your benefits. MediPet stands out for its commitment to covering pre-existing conditions and offering no sub-limits within the policy year. Furthermore, MediPet has a 30-day no-claim period, no waiting period for accidents, and a 4-month waiting period for dental care, prescription food, and sterilization claims.
However, apart from the benefits of using MediPet, the possible drawback of MediPet is the waiting periods for certain treatments and benefits, which is a common feature of pet insurance plans. MediPet’s exceptional customer service, commitment to cover for pre-existing conditions, and comprehensive coverage options make it a great choice for pet owners seeking reliable and affordable pet insurance.
You might like to read more about Pet Insurance and Pet Insurance Schemes in South Africa:
MediPet covers accidents, illnesses, emergencies, and holistic wellness, with options for ongoing chronic cover and Benefit Booster to increase your benefits.
Yes, MediPet is committed to covering pre-existing conditions that other pet insurance providers may not cover.
To log in to your MediPet account, visit the MediPet website and click on the “Login” button in the top right-hand corner. You will then be prompted to enter your email address and password.
The MediPet contact number is 0861 633 478. In addition, their customer service team is available to assist you with any queries or concerns regarding your pet insurance policy.
You can download the MediPet claim form in pdf format from the “Forms” section of the MediPet website. Alternatively, you can contact their customer service team to request a copy.
The MediPet email address is [email protected]. You can use this email address to contact their customer service team for queries or concerns.
Yes, MediPet has a Facebook page where they share information about their services and helpful tips and advice for pet owners. In addition, you can follow their page to stay updated with their latest news and promotions.
MediPet provides pet insurance coverage for accidents, illnesses, emergencies, and holistic wellness. To enroll, choose the plan that best suits your pet’s needs, pays the monthly premium, and provides basic information about your pet. If your pet requires medical attention, pay the vet bill upfront, and initiate the claims process with MediPet.
There is no maximum age limit for pets with MediPet. However, cover may vary depending on the pet’s age and pre-existing conditions.
Louise Beevers owns MediPet.
MediPet is a leading pet insurance provider in South Africa, offering a range of comprehensive cover options for dogs and cats of all ages and breeds.
Benefit Booster is an optional feature of MediPet’s policies that allows you to increase your benefits with a monthly payment for the total cover of an operation or the amount required.
Yes, MediPet has waiting periods for certain treatments and benefits, including a 4-month waiting period for dental care, prescription food, and sterilization claims.
No, MediPet policies do not have sub-limits, giving you the freedom to claim up to the policy limit.
MediPet has a 30-day no-claim period, meaning you cannot make any claims within the first 30 days of your policy.
Yes, with MediPet, you can choose your own vet if they are registered with the South African Veterinary Council.
Adriaan holds an MBA and specializes in medical aid research. With his commitment to perfection, he ensures the accuracy of all data presented on medicalaid.com every three months. When he is not conducting research, Adriaan can be found indulging in his passion for trout fishing amidst nature.
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