Principle Member
From R3400
Dependant Member
From R3400
Child Dependant
From R675
MED 200 Plus
Silver
Principle Member
From R5857
Dependant Member
From R3152
Child Dependant
From R1224
Principle Member
From R2355
Dependant Member
From R2355
Child Dependant
From R675
MED 200
Silver
Principle Member
From R5857
Dependant Member
From R3152
Child Dependant
From R1224
Principle Member
From R1680
Dependant Member
From R1680
Child Dependant
From R525
MED 100
Silver
Principle Member
From R5857
Dependant Member
From R3152
Child Dependant
From R1224
Overall, Genesis Medical Aid is a trustworthy and comprehensive medical aid that offers 24/7 medical emergency assistance. The Genesis Medical Aid starts from R1,680 ZAR for 2026.
Genesis Medical Scheme has the following plans:
| 👤 The average number of members | +- 10 000 Principal Members |
| 1️⃣ Number of Markets | 1 |
| 👥 Number of Employees | 50+ |
| 3️⃣ Average Customer Rating | 3.7 |
| 💯 Average Number of Reviews | 130+ |
| 📌 Market Share | <1% |
| 3️⃣ The number of plans offered | 3 |
| 🏥 Number of Hospitals in Network | 187+ |
| 🏡 Home Care | Only home visits |
| 📱 Mobile App | ✅ Yes |
| 💻 Medical Claims Portal | ✅ Yes |
| 😷 Information Hub for COVID-19 | ✅ Yes |
| ➡️ Chronic Illness Benefits | ✅ Yes |
| ↪️ Number of PMB Diagnoses | 271 |
| ☑️ Number of PMB Chronic Conditions | 27 |
| 📉 Screening and Prevention offered | ✅ Yes |
| 🍼 Maternity Benefit | ✅ Yes |
| 💶 Medical Aid Contribution Range (ZAR) | R1,680 – R3,400 per month |
| 🔁 Average Waiting Period | 3 – 12 months Determined upon application |
| 💵 Late-joiner penalties charged | ✅ Determined upon receipt of an application |
| 🔎 Plan | 💴 Contributions (Main) | 💵 Contributions (+ Adult) | 💶 Contributions (+ Child) |
| 1️⃣ MED-100 | R1,680 | R1,680 | R525 |
| 2️⃣ MED-200 | R2,355 | R2,355 | R675 |
| 3️⃣ MED-200 Plus | R3,400 | R3,400 | R675 |
Genesis Medical Scheme is a reputable medical aid scheme in South Africa with over 10,000 members. Other advantages include:
Genesis is known for its efficient claims processing and fast medical treatment authorization. Members can easily submit claims online, and the scheme typically processes claims within a few days.
To apply for Medical Aid through Genesis Medical Scheme, you can follow these steps:
Get a Genesis Medical Aid quote from our Dedicated Medical Aid Specialists Broker
If your application is approved, Genesis will send you a confirmation letter, your membership card, and details of your coverage and benefits. You can then use your Genesis Medical Scheme membership to access healthcare services like doctor’s visits, hospitalization, and chronic medication.
You might also like 10 Must-know Medical Aid Benefits before you commit to any medical scheme.
Submitting a claim with Genesis Medical Scheme is a straightforward process. Here are the steps to follow:
Wait for the claim to be processed. Genesis Medical Scheme typically processes claims within a few days. You can check the status of your claim by logging into the member portal and checking the “Claims” section.
If you wish to submit a compliment or complaint to Genesis Medical Scheme, you can do so by following these steps:
Alternatively, you can submit a compliment or complaint by email or post. To do this, you must provide your name, membership number, contact details, and detailed explanation of your feedback. You can then send the email or letter to the address or email provided on the Genesis Medical Scheme website. It is important to note that Genesis Medical Scheme takes all feedback seriously and strives to provide excellent customer service. If you have a complaint, Genesis will investigate the matter and work to resolve the issue in a fair and timely manner. If you have a compliment, your feedback will be passed on to the relevant staff to recognize their good work.
If you wish to switch your medical aid to Genesis Medical Scheme, you can follow these steps:
It is important to note that switching medical aids may result in waiting periods for certain benefits, depending on your chosen plan and the terms and conditions of your previous medical aid. Therefore, review the benefits and rules of your new plan carefully and be aware of any waiting periods that may apply.
Also be aware of New Members 35 years or older may be subject to late-joiner penalties on Genesis Medical Aid Plans.
Genesis Medical Scheme offers various customer support services to assist its members with questions or concerns. Here are some examples:
Genesis Medical Scheme has a strong social media presence, including Facebook, Twitter, and LinkedIn, where members can connect with the scheme and receive updates on its activities.
| 🔎 Medical Aid | 🥇 Genesis Medical Scheme (2026) | 🥈 SAMWUMed (2026) | 🥉 Medshield (2026) |
| 📌 Years in Operation | Since 1995 | Since 1952 | Since 1968 |
| 📍 Average # Members | 10,000+ | 35,000+ | 140,000+ |
| 🅰️ GCR Rating | – | – | AA |
| 🅱️ Number of Employees | 50-100 | 100+ | 500 – 1,000 |
| 🟥 Market Share | <1% | <1% | <5% |
| 🔴 Market Cover | South Africa | South Africa | South Africa |
| ❤️ Customer Rating | 3.7/5 | 3/5 | 3.5 |
| 💯 Number of reviews | 130+ | 20+ | 900+ |
| 🚩 Mobile App | Yes | Yes | Yes |
| 💴 Contribution Range (ZAR) | R1,680 – R3,400 | R1 821 – R9 489 | |
| 🚀 International Travel Benefit (ZAR) | No | No | YES |
Exceptional Service.
I sincerely thank Genesis Medical Scheme for its exceptional service. Over 14 months, I was admitted to Rondebosch Medical Centre on two separate occasions for intensive care, surgery, and an MRI scan. The total cost of my medical bills exceeded R150k, yet Genesis provided full cover without hesitation. The staff at Genesis were prompt and efficient, with authorization for treatment being granted within seconds. I am extremely satisfied with the level of service provided by Genesis, which exceeded that of any other medical scheme I have been a part of. – Ruth Botha
Value for Money.
As a member of the Genesis entry-level plan, which includes hospitalization and basic dental care, I can confidently state that it offers the best value for money. I was unexpectedly hospitalized and required intensive care, with all associated costs fully covered by Genesis. This included 100% coverage for hospital expenses, the pathologist’s fees, the ER doctor’s fees, and 80% coverage for the cardiologist’s bill, which exceeded approved medical aid fees. I am more than willing to pay the difference with a smile, given the exceptional service provided by Genesis. – Monica van Tonder
The Best.
After being a member of Discovery Health for 15 years, I switched to Genesis Med Aid a decade ago. I must say that Genesis is unequivocally the best. They have always paid my claims unconditionally and have consistently been courteous and fair in their dealings with me. – Pamela Rikhotso
| ✅ Pros | ❎Cons |
| Affordable pricing | Restrictions on certain benefits for some plans |
| Comprehensive cover for in-hospital and day-to-day medical expenses | Waiting periods for certain benefits |
| Extensive chronic medication cover | Limits on specialist consultations or medical procedures for some plans |
| Range of wellness benefits | Limited dental cover |
| Digital tools and services for easy management of healthcare needs | No gap cover option is available |
As Genesis does not have their own GAP cover, it is advisable to add Gap cover. You might consider Gap cover without any waiting period.
More reading about Gap cover Options:
💙 Genesis Medical Scheme offers a range of comprehensive and affordable medical aid plans that cater to different healthcare needs and budgets. The plans cover in-hospital and day-to-day medical expenses, including chronic medication, specialist consultations, and diagnostic tests. In addition, the scheme offers a range of wellness benefits, such as preventative screening, mental health services, and maternity benefits.
💙 One of the main advantages of Genesis Medical Scheme is its value for money. The plans are competitively priced and offer extensive benefits, making them a good choice for those looking for comprehensive coverage at an affordable price.
💙 The scheme also offers a range of digital tools and services, such as an online portal and mobile app, that make it easy for members to manage their healthcare needs and track their benefits. However, one potential drawback of Genesis Medical Scheme is that some plans may restrict certain benefits, such as limits on specialist consultations or certain medical procedures. Members should carefully review the plan documents to ensure they meet their specific healthcare needs and preferences.
💙 Overall, Genesis Medical Scheme offers a comprehensive and affordable healthcare solution for individuals and families in South Africa. The scheme’s commitment to innovation, value for money, and customer support make it a good choice for those seeking high-quality healthcare coverage.
👉🏾 You might also like: Genesis Medical Scheme MED-100
👉🏾 You might also like: Genesis Medical Scheme MED-200
👉🏾 You might also like: Genesis Medical Scheme MED-200 Plus
Genesis Medical Scheme is a South African medical aid scheme that offers affordable and comprehensive healthcare coverage to individuals and families.
Genesis Medical Scheme offers a range of plan options, including hospital plans with some day-to-day benefits and a comprehensive plan.
Yes, Genesis Medical Scheme offers extensive chronic medication coverage for a wide range of conditions.
Genesis Medical Scheme offers a range of wellness benefits, including preventative screening, mental health services, and maternity benefits.
Yes, Genesis Medical Scheme offers an online portal and mobile app for members to manage their healthcare needs and track their benefits.
Members can submit claims online or via email. Genesis Medical Scheme will process the claim and reimburse the member for eligible expenses.
Depending on the plan and individual circumstances, waiting periods may apply for certain benefits. Members should consult the plan documents for specific waiting period information.
Yes, members can add beneficiaries to their membership by completing an application form and submitting it to Genesis Medical Scheme.
Some Genesis Medical Scheme plans offer limited dental cover, but standalone dental plans are not available.
Genesis Medical Scheme offers various customer support services to assist members with questions or concerns, including a contact center, online portal, and mobile app.
Yes, members can switch their medical aid to Genesis Medical Scheme by completing an application form and providing supporting documentation.
No, Genesis Medical Scheme does not offer gap cover as a standalone product.
Genesis Medical Scheme has agreements with a network of hospitals and healthcare providers to offer members access to quality healthcare services. In addition, these network hospitals and providers offer preferred rates and benefits to Genesis Medical Scheme members.
The contact number for Genesis Medical Scheme is 0860 10 20 10. Members can use this number to speak to a customer service representative for assistance with any queries or concerns.
Genesis Medical Scheme reviews can be found on various online platforms.
The provider contact number for Genesis Medical Scheme is 0860 10 20 80. Healthcare providers can use this number to obtain information about benefits, claims, and payment processes.
Genesis Medical Scheme is administered by Medscheme Holdings, a leading healthcare administration and managed care organization in South Africa. Furthermore, Medscheme manages Genesis Medical Scheme’s day-to-day operations and supports members and healthcare providers.
If you wish to downgrade your plan with Genesis Medical Scheme, you can Log in to the Genesis Medical Scheme member portal on the website. Navigate to the “Membership” tab and select “Change Plan” from the dropdown menu. Select the plan you wish to downgrade to.
If you want to add a child or adult dependent, you can log into your Genesis Medical Scheme profile and Log in to the Genesis Medical Scheme member portal on the website. Navigate to the “Membership” tab and select “Add a Beneficiary” from the dropdown menu.
Adriaan holds an MBA and specializes in medical aid research. With his commitment to perfection, he ensures the accuracy of all data presented on medicalaid.com every three months. When he is not conducting research, Adriaan can be found indulging in his passion for trout fishing amidst nature.
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