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Overall, Nammed Medical Aid is a trustworthy and comprehensive medical aid that offers 24/7 medical emergency assistance and in-hospital procedures to up to 3 Family Members. Nammed Medical Aid Plans start from N$733 per month for Basic Individual Plan.
🟥 The average number of members | 10,000+ |
🟧 Number of Markets | 1 |
🟨 Number of Employees | 150+ |
🟩 Average Customer Rating | 4.5/5 |
🟦 Average Number of Reviews | 20+ |
🟪 Market Share | 60% |
🟥 The number of plans offered | 6 |
🟧 Number of Hospitals in Network | 50+ |
🟨 Mobile App | ✅ Yes |
🟩 Medical Claims Portal | ✅ Yes |
🟦 Information Hub for COVID-19 | ✅ Yes |
🟪 Chronic Illness Benefits | ✅ Yes |
🟥 Number of PMB Diagnoses | 271 |
🟧 Number of PMB Chronic Conditions | 27 |
🟨 Screening and Prevention offered | ✅ Yes |
🟩 Maternity Benefit | ✅ Yes |
🟦 Medical Aid Contribution Range (N$) | 733 – 6,096 NAD |
🟪 Average Waiting Period | Up to 12 months |
🟥 Late-joiner penalties charged | ✅ Yes |
🟧 Is International Medical Cover Offered | ✅ Yes |
🟨 International Travel Benefit (N$) | N$5,000,000 |
🟥 Plan | 🟧 Contributions Range (Main) | 🟨 Contributions Range (+ Adult) | 🟩 Contributions Range (+ Child) |
🟧 Basic | N$773 | N$546 | N$225 |
🟨 Trauma | N$2,535 – N$5,554 | N$1,727 – N$3,787 | N$1,122 |
🟩 Active | N$1,850 – N$7,858 | N$1,614 – N$5,505 | N$730 |
🟦 Essential | N$3,824 – N$8,691 | N$2,676 – N$6,083 | N$1,385 |
🟪 Standard | N$4,395 – N$9,724 | N$3,384 – N$7,482 | N$1,865 |
🟥 Comprehensive | N$5,786 – N$13,073 | N$4,801 – N$10,846 | N$2,246 |
Experienced and knowledgeable staff will provide excellent customer service and support to members throughout their healthcare journey.
To apply for Medical Aid through Nammed, you must:
Once you have received confirmation of your Medical Aid coverage, you can start enjoying the benefits and services provided by Nammed.
To submit a claim with Nammed, you can follow these steps:
Once your claim has been processed and approved, Nammed will either reimburse you or pay the healthcare provider directly, depending on the type of claim and the terms of your Medical Aid policy.
If you wish to submit a compliment or complaint to Nammed Medical Aid, you can follow the steps below:
It is essential to note that Nammed is committed to resolving complaints efficiently and effectively. Furthermore, they strive to provide quality service to their members and take feedback seriously. Furthermore, if you are dissatisfied with the outcome of the complaint, you can escalate the issue to the relevant regulatory bodies or ombudsmen.
If you want to switch your medical aid to Nammed, you can follow the steps below:
It is important to note that there may be waiting periods for certain benefits when you switch to a new medical aid plan. Nammed will provide you with this information; reviewing and understanding it before making the switch is essential.
Nammed offers several channels for customer support. These include:
Nammed is active on social media, and members can reach out to them via Facebook, Twitter, LinkedIn, and Instagram.
🔎 Medical Aid | 🥇 Nammed | 🥈 KeyHealth | 🥉 Cape Medical Plan |
📌 Years in Operation | 35 years | – | 52 years |
📍 Average # Members | 10,000+ | 150,000 | 1,000+ |
📈 GCR Rating | None | – | – |
📉 Number of Employees | 150+ | 500+ | 150+ |
📊 Market Share | 60% | <2% | <1% |
➡️ Market Cover | Namibia | South Africa | South Africa |
💯 Customer Rating | 4.5/5 | 3/5 | 3.9 |
☑️ Number of reviews | 20+ | 200+ | 10+ |
✅ Mobile App | No | ✅ Yes | No |
🔁 Contribution Range (N$) | 733 – 13,073 NAD | 1,990 – 11,308 ZAR | 2,805 – 7,987 ZAR |
🌎 International Travel Benefit | ✅ Yes | ✅ Yes | No |
Happy Client.
As a loyal customer of Nammed for the past eight years, I have had no major claims. However, I appreciate their assistance when my daughter requires medical attention. I have full confidence in Nammed’s service and remain grateful for their support for my family’s medical needs. Thank you, Nammed. – Josie Tran
Prompt and Efficient Assistance.
I wish to extend my heartfelt appreciation to Nammed medical aid for their prompt and efficient assistance during my recent unforeseen surgery. Nammed covered all expenses and took charge of the situation when my surgeon immediately took me to the theatre for surgery. I express my profound gratitude to Nammed for their exceptional service. – Milly Goodwin
Satisfied.
I express my utmost satisfaction with Nammed medical aid for their exemplary service in covering the full cost of my medication under the PMB benefit. Furthermore, their service delivery is commendable. Therefore, I extend my gratitude to Nammed for their service. – Joseph Farrell
✅ Pros | ❎ Cons |
Comprehensive healthcare cover | Premiums can be high compared to other medical aid funds |
Wide network of healthcare providers | Certain medical services may not be fully covered by the plan, resulting in out-of-pocket expenses |
Fast and efficient claims processing | Limited options for lower cover plans |
Access to wellness programs and benefits | Some members may find the plan options to be inflexible |
Nammed is a reputable medical aid fund in Namibia that provides comprehensive healthcare coverage to its members. With a range of plans to choose from, Nammed offers flexibility in terms of coverage and affordability. Some of the key features of Nammed include a wide network of healthcare providers, fast and efficient claims processing, and access to wellness programs and benefits. One of the major benefits of Nammed is that it offers extensive coverage for a wide range of medical services, including hospitalization, specialist consultations, and chronic medication. Members also have access to various wellness programs, such as health assessments and disease management programs, which can help them manage their health effectively.
However, one of the potential disadvantages of Nammed is that its premiums can be relatively high compared to other medical aid funds in Namibia. Additionally, some members may find that certain medical services are not fully covered by their plan, which could result in out-of-pocket expenses. Overall, Nammed is a reliable and well-established medical aid fund that provides quality healthcare coverage to its members. Furthermore, its extensive network of healthcare providers and commitment to efficient claims processing make it an attractive option for individuals and families looking for comprehensive medical coverage. However, potential members should carefully consider their budget and healthcare needs to ensure that Nammed fits them.
Nammed Medical Aid has the following plans to choose from
Nammed is a medical aid fund in Namibia that provides healthcare coverage to its members through various plans.
Nammed offers comprehensive healthcare coverage, a wide network of healthcare providers, fast and efficient claims processing, and access to wellness programs and benefits. It is an established and reputable medical aid fund.
You can apply for Nammed Medical Aid by filling out an application form, providing supporting documentation, and paying the required premiums.
Nammed Medical Aid provides cover for various medical services, including hospitalization, medication, doctor visits, diagnostic tests, and more, depending on your chosen plan.
A closed medical aid fund is limited to members of a specific organization or employer. In contrast, an open medical aid fund is open to the public.
Yes, you can switch from another medical aid fund to Nammed by following the required procedures, including canceling your existing plan and providing proof of membership.
You can file a claim with Nammed Medical Aid by submitting a claim form and the required documentation, such as medical receipts, invoices, and prescriptions.
Yes, depending on the plan you choose, you can add dependents to your Nammed Medical Aid plan, such as spouses, children, and other family members.
If you miss a premium payment to Nammed Medical Aid, your cover may be suspended until the outstanding premiums are paid.
If you have a complaint or concern about Nammed Medical Aid, submit it to their customer support team or file a complaint with the Namibian Financial Institutions Supervisory Authority (NAMFISA).
To downgrade your plan with Nammed, you can contact Nammed’s customer service hotline or visit any Nammed branch office to request a downgrade of your Medical Aid plan.
If you want to add a child or adult dependent, you can contact Nammed’s customer service hotline or visit any Nammed branch office to request the addition of a beneficiary to your plan.
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