
Unity Health – Health Insurance ( πΏπ¦Β 2025*)
Overall, Unity Health is a trustworthy and comprehensive Health Insurance Provider that offers 24/7 medical emergency assistance and Chronic Illness Benefits for its Family Members. The Unity Health – Health Insurance Plans start from R195 ZAR.Β Unity Health has a trust score of 2.8.
π Unity Health has the following four plans to choose from:
π₯ The average number of members | 5,000+ |
π§ Number of Markets | 1 |
π¨ Number of Employees | 500+ |
π© Average Customer Rating | 2.8 |
π¦ Average Number of Reviews | 30+ |
πͺ Market Share | <1% |
π₯ The number of plans offered | 4 |
π§ Number of Hospitals in Network | 100+ |
π¨ Mobile App | β
Yes |
π© Medical Claims Portal | β
Yes |
π¦ Chronic Illness Benefits | β
Yes |
πͺ Number of PMB Diagnoses | 271 |
π₯ Number of PMB Chronic Conditions | 8 (Primary Care) |
π§ Screening and Prevention offered | β
Yes |
π¨ Maternity Benefit | β
Yes |
π© Monthly Premium Range (ZAR) | R195 β R435 |
π¦ Average Waiting Period | 3 β 12 months |

Unity Health – Analysis of Insureres’ Main Features
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Unity Health Plan Overview
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Unity Health β Advantages over Competitors
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How to apply for Health Insurance with Unity Health
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How to Submit a Claim with Unity Health
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How to Submit a Compliment or Complaint with Unity Health
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How to Switch My Health Insurance to Unity Health
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Unity Health Customer Support
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Unity Health Customer Reviews
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Unity Health vs Notable Competitors β A Comparison
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Unity Health Pros and Cons
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Our Verdict on Unity Health
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Unity Health Frequently Asked Questions
Unity Health Plan Overview
Unity Health Primary Care
π Unity Health offers unique primary care solutions for individuals and groups tailored to meet their essential healthcare needs without compromising affordability.
π Starting from as low as R435Β per month, our premiums cover a wide range of essential day-to-day services, including but not limited to maternity, dentistry, optometry, GP consultations, and more.
Unity Health Hospital Plan
π The Unity Health hospital plan provides peace of mind to individuals and groups without an overall annual limit. In addition, emergency care, accident cover, and other essential benefits are available to all members, ensuring that healthcare costs are managed effectively.
π Furthermore, the hospital plan is designed to be affordable while still providing necessary care, making it an attractive option for those looking for comprehensive healthcare coverage.
ππΎ Discover more about Hospital Plans for South African citizens

Unity Health – Advantages over Competitors
π The advantages of choosing Unity Health include:
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Unity Health provides various health insurance products to meet the various needs of individuals, families, and groups, including hospital plans, medical savings plans, and comprehensive medical aid schemes.
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With premiums as low as R195 per month, Unity Health’s health insurance products are created to offer necessary healthcare coverage while maintaining affordability.
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The hospital plan from Unity Health has no overall annual cap, giving members peace of mind that their medical expenses will be covered.
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Unity Health’s hospital plan includes emergency care and accident cover, ensuring members can access necessary medical care in urgent situations.
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To help members effectively manage their healthcare costs, Unity Health’s health insurance products cover a variety of necessary daily services, such as maternity, dentistry, optometry, and general practitioner consultations.
π With a committed team of medical professionals on hand to help members with any questions or concerns, Unity Health is renowned for its top-notch customer service.
ππΎ Read more about Health Insurance / Medical Insurance

How to apply for Health Insurance with Unity Health
π To apply for Health Insurance through Unity Health, you must:
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Go to the Health Insurance section of the Unity Health website.
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Examine the various health insurance options and pick the one that best suits your requirements and financial situation.
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Fill out the online application form with your contact information, personal information, and other necessary information.
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Submit the application form and any required supplementary materials, such as identification or citizenship documentation.
π Await Unity Health’s response regarding the status of your application. This could take a few days or weeks, depending on the number of applications received.

How to Submit a Claim with Unity Health
π To file a claim with Unity Health, you can do the following:
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Obtain all necessary bills, receipts, invoices, and other supporting documentation for your medical expenses.
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Visit the Unity Health website and log into your member portal to download the claim form.
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Your personal information, as well as the specifics of the medical expense, such as the date of service, the name and address of the provider, and the cost, should be entered on the claim form.
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Complete and accurately fill out the claim form and attach all necessary supporting documentation.
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Send the claim form and supporting documents to Unity Health by mail or online.
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Await Unity Health’s response regarding the status of your claim. This could take several days or weeks, depending on the number of claims received.
π Alternatively, you can submit your claim directly to the medical facility and ask them to bill Unity Health. Depending on the specifics of your health insurance plan, this option is available for specific categories of medical costs.
ππΎ READ MORE: Health Insurance for Students
How to Submit a Compliment or Complaint with Unity Health
π You can add a beneficiary to your Unity Health plan by following these steps:
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Log in to your Unity Health member portal or call or email Unity Health customer service.
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Examine your options for adding a beneficiary to your plan, such as a spouse, child, or other dependent.
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Provide the beneficiary’s personal and contact information, including full name, date of birth, and relationship to you.
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Submit supporting documentation, such as a marriage certificate or proof of legal guardianship.
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Examine the terms and conditions of adding a beneficiary and any additional costs or changes to your cover.
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Submit your request to Unity Health to add a beneficiary.
π Your beneficiary should be added to your Unity Health plan once your request has been processed. You will receive confirmation of the addition.

How to Switch My Health Insurance to Unity Health
π Unity Health makes it easy to switch health insurance providers. The procedure is as follows:
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Evaluate the plans offered by Unity Health and the services they feature before deciding to switch your health insurance to them. You can check out their website or contact customer service to learn more about their packages.
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Once you are familiar with the plans offered by Unity Health, you can evaluate whether or not making the switch is the best option by making a comparison with your current plan. See if the Unity Health plan is better for you by comparing cover, premiums, deductibles, and other costs.
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If you have decided to switch to Unity Health, the first step is to fill out an application for the plan that meets your needs. Application forms are available both online and by phone.
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You must cancel your current health insurance policy. Once Unity Health accepts, contact your current health insurance company and let them know you want to cancel your plan.
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Switching should be coordinated to avoid any interruptions in service. Be sure that the start of your new Unity Health cover coincides with the end of your old plan.
π After making the switch, you should double-check that your Unity Health coverage has begun and that you have access to all necessary benefits and services.
ππΎ Consider adding a GAP Cover, read more about the 5 Best Gap Cover Options for Under R200

Unity Health Customer Support
π Here are the various ways to contact Unity Health’s support team:
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The phone number for Unity Health’s helpline is listed on the company’s website for your convenience. If you have any issues or questions about your health insurance, a representative can help.
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If you have any questions or concerns, you can contact the Unity Health support staff via email. They usually list their email address on their website.
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Unity Health’s website features a live chat option that connects you to a chatbot for general queries and concerns or to connect you to a live agent during business hours.
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Unity Health provides a member portal for managing health insurance policies, claims, and other related details. The member portal is also great for contacting staff and asking for help.
π Unity Health is active on Facebook and LinkedIn. If you need assistance, you can contact them through these means.

Unity Health Customer Reviews
Exceptional.
π We would like to thank Unity Health for their exceptional handling of a traumatic experience. Their efficient claims process and outstanding service helped to alleviate the stress of the situation. Based on our experience, we highly recommend Unity Health to anyone seeking quality medical insurance coverage. – Stacey de Villiers
Outstanding.
π Unity Health Insurance is an outstanding health insurance provider that offers excellent day-to-day and hospital benefits. We highly recommend this service to all friends and family members seeking comprehensive health insurance coverage. Sign up today and experience peace of mind with exceptional healthcare coverage. – Vivian Roberson
Satisfied.
π We recently enrolled in a medical insurance plan and were informed that waiting periods would be waived. Upon questioning the insurance provider, it was discovered that this was not the case. We appreciate the investigation conducted by the provider and are satisfied with the outcome. – Jenny Torres

Unity Health vs Notable Competitors – A Comparison
π Medical Health Plan | π₯ Unity Health | π₯ Oneplan | π₯ EssentialMED |
π Years in Operation | 19 years | 14 years | 18 years |
π Average # Members | 5,000+ | 300,000+ | 1,000+ |
π GCR Rating | None | None | None |
π Number of Employees | 500+ | 300+ | 150+ |
π Market Share | <10% | 10%> | <1% |
β‘οΈ Market Cover | South Africa | South Africa | South Africa |
βͺοΈ Customer Rating | 2.8 | 4.4 | 3.7 |
π Number of reviews | 30+ | 11,200+ | 680+ |
π± Mobile App | β
Yes | β
Yes | None |
π΅ Contribution Range | R195 β R435 | R500 β R1,975 | R185.50 β R699.00 |
ππΎ READ MORE: Health Insurance for Travel

Unity Health Pros and Cons
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Pros | β Cons |
Affordable premiums | Negative reviews on claims processing |
Wide range of cover options | Claims being denied |
Access to a network of healthcare providers | Limited information available online |
Member portal for easy management of cover and claims | Some plans have exclusions and waiting periods |
Value-added benefits such as emergency medical services and health assessments | Limited transparency on the claims process |

Our Verdict on Unity Health
π Unity Health is a South African health insurance provider that offers a range of affordable health insurance plans for groups. In our experience, plans cover a wide range of medical services and provide access to a network of healthcare providers.Β The company also offers a member portal that allows members to manage their health insurance coverage, claims, and other related information.
π Unity Health’s features include affordable premiums, a wide range of cover options, access to a network of healthcare providers, and a member portal for easy cover and claims management.
π The plans include value-added benefits such as emergency medical services, funeral benefits, and health assessments.
ππΎ You might also like: Unity Health Group Hospital Plan
ππΎ You might also like: Unity Health Group Primary Care
ππΎ You might also like: Unity Health Individual Hospital Plan
ππΎ You might also like: Unity Health Individual Primary Care
Unity Health Frequently Asked Questions
What is Unity Health?
Unity Health is a health insurance provider in South Africa that offers various health insurance plans and products. Furthermore, Unity Health is an Ambledown Financial Services (Pty) Ltd division. We found that Unity Health has a customer rating of 2.8 and a Trust Index of 3.4/10.
What types of health insurance plans does Unity Health offer?
Unity Health offers two types of health insurance plans for individuals and groups: a Hospital and a Primary Care Plan.
How do I apply for Unity Health insurance?
You can apply for Unity Health insurance by visiting their website, filling out an online application form, or contacting their customer service department.
How do I claim with Unity Health?
You can claim from Unity Health by submitting a claim form along with any supporting documents, such as medical bills or receipts.
Does Unity Health cover pre-existing conditions?
Unity Health provides coverage for pre-existing conditions. However, there are waiting periods involved of up to 12 months.
ππΎ Women might consider making use of our free Ovulation Calculator
What are the benefits of having Unity Health insurance?
The benefits of having Unity Health insurance include access to quality healthcare services, financial protection against unexpected medical expenses, and peace of mind knowing that you and your loved ones are covered.
How much does Unity Health insurance cost?
Unity Healthβs plans start from R195 per month (Hospital Plan) to R435 for the Primary Care plan, depending on your age and how many people you add to the policy.
Does Unity Health offer dental plans?
No, Unity Health does not offer dental plans. However, dentistry forms part of the benefits covered in the Primary Plan.
How do I contact Unity Health customer service?
You can contact Unity Health customer service by phone or email or by filling out a contact form on their website.
How do I Downgrade My Plan with Unity Health?
Because Unity Health only offers a Primary Care and Hospital plan, you might be unable to downgrade. Instead, you can switch your plan from Primary Care to a Hospital plan.
How do I add a Beneficiary to Unity Health?
If you want to add a child or adult dependent, you can receive a quote for cover by calling or emailing Unity Health customer service.