GetSavvi Health Insurance (🇿🇦 2025)
Overall, GetSavvi Health Insurance is a comprehensive Health Insurance provider that offers 24/7 emergency support and a maternity benefit.
The GetSavvi Health Insurance Plans start from R473 ZAR for the Get Care Plan. Get Savvi Medical Insurance has the cheapest medical insurance plan for a family at R473 per month in South Africa. GetSavvi Medical Insurance has a low trust rating according to Hello Peter.
💙GetSavvi Health Insurance has the following plans to choose from:
✅ GetSavvi Health Primary Care Plan 60 Plus
✅ GetSavvi Health Primary Care Plan
✅ GetSavvi Health Primary Care Plus Plan
✅ GetSavvi Get Care Plan.
| 🟥 Date Established | 2013 |
| 🟧 Headquartered | Belville, Western Cape |
| 🟨 Registration Number | 44283 |
| 🟩 The average number of members | 20,000+ |
| 🟦 Number of Markets | 1 |
| 🟪 Number of Employees | Not publically disclosed |
| 🟥 GCR Rating | None |
| 🟧 Listed on the JSE | None |
| 🟨 JSE Stock Symbol | None |
| 🟩 The most recent Market Cap reported | None |
| 🟦 Average Customer Rating | 2.5 |
| 🟪 Average Number of Reviews | 300 |
| 🟥 Market Share | <1% |
| 🟧 The number of plans offered | 3 |
| 🟨 Number of Hospitals in Network | 100+ |
| 🟩 Home care provided | None |
| 🟦 Sponsorships | None |
| 🟪 Mobile App | None |
| 🟥 GetSavvi Magazine for clients | None |
| 🟧 Medical Claims Portal | ✅ Yes |
| 🟨 Information Hub for COVID-19 | ✅ Yes |
| 🟩 Chronic Illness Benefits | ✅ Yes |
| 🟦 Number of PMB Diagnoses | Not defined |
| 🟪 Number of PMB Chronic Conditions | 9 |
| 🟥 Screening and Prevention offered | ✅ Yes |
| 🟧 Maternity Benefit | ✅ Yes |
| 🟨 Monthly Premium Range (ZAR) | R473 – R1,294 |
| 🟩 Average Waiting Period | 3 – 12 months |
| 🟦 Late-joiner penalties charged | None |
| 🟪 Is International Medical Cover Offered | None |
GetSavvi Health – Analysis of Insurers’ Main Features
- ✅ GetSavvi Plan Overview
- ✅ GetSavvi – Advantages over Competitors
- ✅ How to apply for Health Insurance with GetSavvi
- ✅ How to Submit a Claim with GetSavvi
- ✅ How to Submit a Compliment or Complaint with GetSavvi
- ✅ How to Switch My Health Insurance to GetSavvi
- ✅ GetSavvi Customer Support
- ✅ GetSavvi vs Notable Competitors – A Comparison
- ✅ GetSavvi Customer Reviews
- ✅ GetSavvi Pros and Cons
- ✅ Our Verdict on GetSavvi
- ✅ GetSavvi Health Insurance Frequently Asked Questions
GetSavvi Plan Overview
| 🔎 Plan Option | 💶 Monthly Contribution (Single Member) | 💶 Monthly Contribution (Family) |
| Get Care Plan | From R473 | From R473 |
| Primary Care Plan | From R620 | From R977 |
| Primary Care Plan – Top Up | From R839 | From R1,195 |
| Primary Care Plan+ | From R813 | From R1,283 |
| Primary Care Plan + Top Up | From R1031 | From R1,501 |
| Primary Care Plan 60+ | From R1,294 | From R2,528 |
GetSavvi – Advantages over Competitors
💙Advantages of choosing GetSavvi Health insurance include:
- ✅ Affordable healthcare options for individuals and families.
- ✅ Cheapest Family Health Insurance Option plan in South Africa
- ✅ A wide range of medical benefits, including dentistry, optometry, and pathology services.
- ✅ Easy access to private healthcare facilities and specialists.
- ✅ Fast-track appointments and treatments for members through its FeelBetter Fast option.
- ✅ Comprehensive hospital cover for in-patient treatment and surgeries.
- ✅ Telephonic medical advice and counseling services.
- ✅ A 24-hour medical helpline is available to members.
- ✅ A user-friendly online platform for easy administration of benefits and claims.
Additionally, funeral cover for the principal member and their spouse will apply.
💙You might also like to read more about: What Is the Difference Between Medical Aid and Medical Insurance
How to apply for Health Insurance with GetSavvi
💙To apply for Health Insurance through GetSavvi, you must:
- ✅ Access the health insurance section of the GetSavvi website (www.getsavvi.co.za).
- ✅ Choose the healthcare plan that best meets your needs and budget.
- ✅ Complete the online form with your personal information, contact information, and medical history.
- ✅ Upload any required supporting documents, including a copy of your identification and proof of address.
- ✅ Check your application and submit it.
- ✅ After your membership application has been processed and approved, you will receive your policy documents and membership information via email or mail.
You can immediately begin using your benefits for routine medical expenses, but certain benefits may have waiting periods.
💙POLL: 5 Best Hospital Plans under R2000 in South Africa
How to Submit a Claim with GetSavvi
💙To submit a claim with GetSavvi, follow these easy steps:
- ✅ Login to your GetSavvi online account or call their customer service team to obtain a claim form.
- ✅ Fill out the claim form with the necessary details, including your personal information, medical practitioner details, and treatment received.
- ✅ Attach all relevant supporting documents, such as invoices, receipts, medical certificates, and prescriptions.
- ✅ Submit the completed claim form and supporting documents to GetSavvi via email, fax, or postal mail.
GetSavvi will process your claim and notify you of the outcome.
How to Submit a Compliment or Complaint with GetSavvi
Submitting a Compliment
- ✅ If you want to compliment GetSavvi for their excellent service or staff members, email [email protected] or call their customer service team.
- ✅ Provide details about the staff member or service that impressed you, including their name and the date and time of the incident.
- ✅ GetSavvi will appreciate your feedback and may use it to recognize their staff members further or improve their services.
Submitting a Complaint
- ✅ You can email or call their customer service team if you have a complaint about GetSavvi service or a staff member.
- ✅ Explain the details of your complaint, including the date and time of the incident and the staff member’s name, if applicable.
- ✅ Provide supporting documentation, if available, such as invoices or receipts.
- ✅ GetSavvi will acknowledge your complaint within three working days and investigate the matter.
- ✅ They will update you on your complaint’s progress and provide you with a resolution within 14 working days.
If you are unsatisfied with the resolution, you can escalate your complaint to the Ombudsman for Long-term Insurance or the Council for Medical Schemes. GetSavvi will provide you with the necessary information to do so.
How to Switch My Health Insurance to GetSavvi
💙If you are interested in switching your health insurance to GetSavvi, you can follow these steps:
- ✅ Check your current policy’s terms and conditions, including any waiting periods, cover limits, and exclusions.
- ✅ Consider any pre-existing medical conditions you may have and whether GetSavvi covers them.
☑️ Choose the GetSavvi plan that suits your healthcare needs and budget:
- ✅ Visit the GetSavvi website or speak to their sales team to compare the available plans and benefits.
- ✅ Consider the most important benefits to you and your family, such as hospital coverage, day-to-day benefits, and specialist care.
- ✅ Choose the plan that offers the best value for your needs and budget.
☑️ Apply for GetSavvi health insurance:
- ✅ Complete the online application form on the GetSavvi website or call their sales team to apply over the phone.
- ✅ Provide accurate and complete information about your health and medical history.
- ✅ Submit any required supporting documents, such as a copy of your ID and proof of address.
- ✅ GetSavvi will assess your application and provide you with a quote.
- ✅ If you accept the quote, GetSavvi will cancel your existing health insurance policy on your behalf and issue you with a new policy.
☑️ Check your coverage and benefits:
- ✅ Review your new policy to ensure it meets your healthcare needs and budget.
- ✅ Check the effective date of your new policy to avoid any gaps in coverage.
- ✅ Familiarise yourself with the claims process and how to access your benefits.
💙Women might consider making use of our free Ovulation Calculator
☑️ Cancel your old health insurance policy:
- ✅ Notify your previous health insurer of your cancellation in writing.
- ✅ Request a pro-rata refund of any premiums paid in advance, if applicable.
- ✅ Ensure that the cancellation takes effect on the same date as your new GetSavvi policy’s start date to avoid any gaps in cover.
💙Read more about Health Insurance / Medical Insurance
GetSavvi Customer Support
GetSavvi offers various customer support options to ensure its members receive prompt and effective assistance.
💙Here are some of the customer support options available:
- ☑️ GetSavvi emergency call center is available 24/7, and members can call them for assistance with their health insurance, including claim submissions, plan changes, and general inquiries.
- ☑️ GetSavvi has an online support center that provides members access to various resources, including claim forms, product information, and FAQs. Members can also log in to their accounts to manage their benefits and claims and update their details.
- ☑️ Members can email to request assistance with their health insurance.
Members can also connect with GetSavvi on social media platforms, including Facebook and Twitter, to receive company product and service updates.
GetSavvi vs Dischem – A Comparison
| 🔎 Medical Insurance | 🥇 GetSavvi | 🥈 Dis-Chem Health Insurance |
| 🅰️ Years in Operation | 11 years | 3 years |
| 🅱️ Average # Members | 18,000+ | 100,000 + |
| 📌 GCR Rating | None | None |
| 📍 Number of Employees | Not publically disclosed | 18,000+ |
| 📉 Market Share | <1% | 20%> |
| 📈 Market Cover | South Africa | South Africa |
| 📊 Customer Rating | 3,4 | 2,0 |
| ➡️ Number of reviews | 300 | 4,000+ |
| ↪️ Mobile App | None | ✅ Yes |
| 💶 Contribution Range (ZAR) | R473 – R1,294 | R509 – R705 |
| #️⃣ Market Capitalisation | None | R22.34 billion |
GetSavvi Customer Reviews
Seamless.
“When I was unwell, I contacted GetSavvi for their FeelBetter option, and the process was seamless. They provided me with a voucher, and I received the prescribed medication without inconvenience.” – Leonard Bailey
Impeccable.
“My experience with GetSavvi has been impeccable since I joined their services. I am pleased to be able to access healthcare for myself and my children effortlessly. Although I have not yet utilized their FeelBetter Fast option, their customer service is always available to address inquiries.” – Thapelo Mofokeng
Highly Recommended.
“As a family with limited financial resources, we opted for GetSavvi medical insurance, which has been immensely beneficial in covering our day-to-day medical expenses. It has provided cover for dental care, basic X-rays, GP visits, and the provision of essential medications, thereby eliminating much stress from our lives. Without this insurance cover, we would find it challenging to manage.” – Gerald van Heerden
GetSavvi Pros and Cons
| ✅ Pros | ❌ Cons |
| Affordable healthcare options for individuals and families | Certain benefits may have waiting periods |
| Wide range of medical benefits, including dentistry, optometry, and pathology services | Cover may not be as comprehensive as some competitors |
| Easy access to private healthcare facilities and specialists | Limited options for individuals with complex medical needs |
| Fast-track appointments and treatments through the FeelBetter Fast option | Some members may not qualify for certain benefits |
| Comprehensive hospital cover for in-patient treatment and surgeries | Claims may take longer to process than expected |
| Telephonic medical advice and counseling services | Customer service may not be available in all languages |
💙Poll: 5 Best Medical Insurance for International Travel
Our Verdict on GetSavvi
GetSavvi Health offers a comprehensive range of health insurance products and services to South Africans at affordable prices.
One of the significant advantages of GetSavvi is its affordability. The company offers several healthcare plans that cater to various budgets, making it accessible to a broad range of South Africans. Their plans cover various medical needs, including day-to-day medical expenses, emergency hospital cover, specialist care, and telephonic medical advice. GetSavvi also offers several unique selling points that differentiate it from its competitors.
For example, their FeelBetter Fast option provides fast-tracked appointments and treatments for members. At the same time, their online platform is user-friendly and makes it easy to manage benefits and claims. However, there are some drawbacks to GetSavvi. One is that certain benefits may have waiting periods, which can be inconvenient for members who need immediate medical attention.
Additionally, the company’s coverage may not be as comprehensive as some competitors, which may deter individuals with complex medical needs.
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GetSavvi Health Insurance Frequently Asked Questions
What is the GetSavvi Pharmacy List?
The GetSavvi Pharmacy List is a directory of pharmacies that are part of the GetSavvi Health network. Members of GetSavvi Health can use this list to find a pharmacy near them and access discounted prices on medication.
What are the benefits of GetSavvi Health?
GetSavvi Health offers its members a range of healthcare benefits, including access to affordable healthcare services, discounted medication, telemedicine consultations, and a network of healthcare providers.
How do I log into my GetSavvi Health account?
To log into your GetSavvi Health account, visit the GetSavvi Health website and click on the “Member Login” button at the top right corner of the page. Next, enter your username and password and click “Sign In”.
Where can I find the GetSavvi Health Network Doctors List?
The GetSavvi Health Network Doctors List is available on the GetSavvi Health website. To access it, log into your account and click the “Find a Doctor” button. In addition, you can search for doctors by specialty, location, and language.
What is the GetSavvi Network Hospital List?
The GetSavvi Network Hospital List is a directory of hospitals part of the GetSavvi Health network. Members of GetSavvi Health can use this list to find a hospital near them and access discounted rates on hospitalization and other medical services.
Are there any reviews for GetSavvi Health?
Yes, there are reviews for GetSavvi Health available online. These reviews can provide insights into the experiences of other members with the service.
Does GetSavvi Health offer dental benefits?
Yes, GetSavvi Health offers dental benefits to its members. Members can access discounted rates on dental consultations, X-rays, and other dental procedures.
How does the telemedicine service work?
The telemedicine service allows members to consult with a healthcare provider via phone or video. Members can access this service by logging into their GetSavvi Health account and clicking the “Telemedicine” button.
How do I enroll in GetSavvi Health?
To enroll in GetSavvi Health, visit the GetSavvi Health website and click the “Join Now” button. You will be asked to provide personal and contact information and select a plan. Once you have completed the enrollment process, you will receive a welcome pack with your membership details.
How do I claim with GetSavvi Health?
To claim with GetSavvi Health, log into your account and click the “Claims” button. Then, follow the instructions to submit your claim. You can also submit a claim by emailing or calling the claims department GetSavvi.
Can I add my family members to my GetSavvi Health membership?
Yes, you can add your spouse and children to your GetSavvi Health membership. However, additional fees may apply depending on the plan you select. To add family members, log into your account and click the “My Profile” button. Next, select “Add Family Member” and follow the instructions.
How do I Downgrade My Plan with GetSavvi?
You can downgrade your plan with GetSavvi by Logging in to your GetSavvi online account or calling their customer service team.
How do I add a Beneficiary to GetSavvi?
If you want to add a child or adult dependent, you can log into your GetSavvi profile or call their customer service team.
