Agility Gap Cover (πΏπ¦ 2024)
Overall, Agility Gap Cover is a trustworthy
short-term insurance product designed to provide extra protection for those with medical aid. The Agility Gap Cover Plans start from R117 ZAR. Agility has a trust score of 4.1.
πAgility GAP Cover has six plans to choose from:
| π₯ Date Established | 2005 |
| π§ Underwriters | GENRIC Insurance Company Ltd |
| π¨ Headquartered | Johannesburg, Cape Town, Durban, South Africa |
| π© The average number of members | 5,000+ |
| π¦ Number of Markets | 1 |
| πͺ Market Share | <1% |
| π₯ The number of plans offered | 6 |
| π§ Is a Mobile App offered | None |
| π¨ Social Media Platforms and Links | None |
| π© Customer Support Operating Hours | Monday to Friday β 8 am to 4h30 pm |
| π¦ Waiting Period | 3 β 12 months |
| πͺ Exclusions | Yes |
Agility Gap Cover - Analysis of Providers' Main Features
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Agility Gap Cover Features
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Agility Gap Cover Premiums
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Agility Gap Cover β Advantages Over Competitors
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How to apply for Gap Cover with Agility
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How can I change my Agility Gap Cover option?
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How to Submit a Claim for Gap Cover with Agility
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Agility Gap Cover Exclusions
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Agility Gap Cover Waiting Periods
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Agility User Reviews
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Agility Gap Cover vs Other Notable Providers
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Agility Gap Cover Pros and Cons
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Our Verdict on Agility Gap Cover
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Agility Gap Cover Frequently Asked Questions
Agility Gap Cover Features
Agility Gap 200
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Cover % and Overall Annual Limit
- Gap Cover %:Β Up to twice the Medical Aid Tariff (200%).
- Overall Annual Limit:Β Limited to R201,000 per beneficiary per year.
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In-Hospital Cover
- PMB Cover β In-Hospital Treatment:Β Limited to R3,500 per policy per year.
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Out-of-Hospital Cover
- Emergency Room Benefits for Trauma, Accidents, and Illness: Limited to R2,500 per policy per year.
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Ancillary Cover
- Gap Premium Waiver if the Policyholder dies or is permanently disabled: 12 months.
- Medical Scheme Contribution Waiver if the main policyholder/member dies or is permanently disabled: Limited to R6,000 per policy per year for 6 months.
Agility Gap 500
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Cover % and Overall Annual Limit
- Gap Cover %: Up to five times the Medical Aid Tariff (500%).
- Overall Annual Limit: Limited to R201,000 per beneficiary per year.
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In-Hospital Cover
- PMB Cover β In-Hospital Treatment:Β Limited to R15,000 per policy per year.
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Out-of-Hospital Cover
- Emergency Room Benefits for Trauma, Accidents, and Illness: Limited to R3,000 per policy per year.
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Ancillary Cover
- Gap Premium Waiver if the Policyholder dies or is permanently disabled: 12 Months.
- Medical Scheme Contribution Waiver if the main policyholder/member dies or is permanently disabled: Limited to R7,000 per policy per year for 6 months.
Agility Combined 200
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Cover % and Overall Annual Limit
- Gap Cover %: Up to twice the Medical Aid Tariff (200%).
- Overall Annual Limit: Limited to R201,000 per beneficiary per year.
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In-Hospital Cover
- Co-Payment Cover for Procedures, MRI, and CT scan co-payments in and out-of-hospital:Β Unlimited cover but subject to the OAL.
- Co-Payment Cover for Procedures, MRI, and CT scan co-payments in and out-of-hospital:Β There is no limit per event.
- PMB Cover β In-Hospital Treatment:Β Limited to R3000 per policy per year.
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Out-of-Hospital Cover
- Emergency Room Benefits for Trauma, Accidents, and Illness:Β Limited to R4,000 per policy per year.
- Out-patient Procedure Cover procedures performed in the doctorβs rooms:Β Limited to R5000 per event and R16,000 per policy per year.
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Ancillary Cover
- Gap Premium Waiver if the Policyholder dies or is permanently disabled:Β 12 Months.
- Medical Scheme Contribution Waiver if the main policyholder/member dies or is permanently disabled:Β Limited to R6,000 per policy per year for 6 months.
Discover the 5 Best Gap Cover Options for Under R200
Agility Combined 400
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Cover % and Overall Annual Limit
- Gap Cover %:Β Up to four times the Medical Aid Tariff (400%).
- Overall Annual Limit:Β Limited to R201,000 per beneficiary per year.
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In-Hospital Cover
| π΄ Co-Payment Cover for Procedures, MRI, and CT scan co-payments in and out-of-hospital | Unlimited cover but subject to the OAL.
There is no limit per event. |
| π Penalty Co-Payment Cover for voluntarily using a non-DSP hospital for treatment | Limited to R8,000 per claim.
Limited to 2 claims per year |
| π‘ PMB Cover β In-Hospital Treatment | Limited to R28,000 per policy |
| π’ Hospital Booster benefits | Limited to R22,000 per policy
Limited to 3 claims per year. |
| π΅ Sub-limit cover | Limited to R22,000 per policy |
| π£ Robotic Surgery | Limited to R20,000 per policy |
| π΄ Private Room Upgrades | Limited to R2,000 per policy |
| π In-Hospital Shortfall cover, including consumables | Limited to R6,500 per policy |
| π‘ Oncology Diagnosis | Limited to R11,000 per policy |
| π’ Oncology Shortfall Cover | Limited to R7,500 per policy |
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Out-of-Hospital Cover
| β€οΈ Emergency Room Benefits for Trauma, Accidents, and Illness | Limited to R11,500 per policy per year. |
| π§‘ Out-patient Procedure Cover procedures performed in the doctorβs rooms | Limited to R5,000 per event and R18,500 per policy per year. |
| π Out-patient Consultation Shortfalls include GP, Specialists, Dentists, Physiotherapists, and Psychology | Limited to R1,700 per policy |
| π Maternity Lump-sum Benefit for the first trimester | Limited to R3,300 per policy |
| π Maternity Scan Benefit for 2D, 3D, and 4D scans in and out-of-hospital | Limited to R2,200 per policy |
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Ancillary Cover
| 1οΈβ£ Gap Premium Waiver if the Policyholder dies or is permanently disabled | Limited to R6,600 per month for up to 12 months. |
| 2οΈβ£ Medical Scheme Contribution Waiver if the main policyholder/member dies or is permanently disabled | Limited to R11,000 per policy |
| 3οΈβ£ Trauma Counselling | Limited to R5,500 per policy and R1,200 per event. |
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Agility Combined 500
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Cover % and Overall Annual Limit
- Gap Cover %:Β Up to five times the Medical Aid Tariff (500%).
- Overall Annual Limit:Β Limited to R201,000 per beneficiary per year.
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In-Hospital Cover
| π₯ Co-Payment Cover for Procedures, MRI, and CT scan co-payments in and out-of-hospital | Unlimited cover but subject to the OAL.
There is no limit per event. |
| π§ Penalty Co-Payment Cover for voluntarily using a non-DSP hospital for treatment | Limited to R13,500 per claim.
Limited to 2 claims per year |
| π¨ PMB Cover β In-Hospital Treatment | Limited to R43,000 per policy |
| π© Hospital Booster benefits | Limited to R38,000 per policy
Limited to 3 claims per year. |
| π¦ Sub-limit cover | Limited to R38,000 per policy |
| πͺ Robotic Surgery | Limited to R38,000 per policy |
| π₯ Private Room Upgrades | Limited to R22,000 per policy |
| π§ In-Hospital Shortfall cover, including consumables | Limited to R5,000 per policy |
| π¨ Oncology Diagnosis | Limited to R18,000 per policy |
| π© Oncology Shortfall Cover | Unlimited, but subject to the OAL.
There are no event limits. |
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Out-of-Hospital Cover
| π΄ Emergency Room Benefits for Trauma, Accidents, and Illness | Limited to R14,000 per policy per year. |
| π Out-patient Procedure Cover procedures performed in the doctorβs rooms | Limited to R22,000 per policy |
| π‘ Out-patient Consultation Shortfalls include GP, Specialists, Dentists, Physiotherapists, and Psychology | Limited to R5,000 per policy |
| π’ Maternity Lump-sum Benefit for the first trimester | Limited to R4,400 per policy |
| π΅ Maternity Scan Benefit for 2D, 3D, and 4D scans in and out-of-hospital | Limited to R3,300 per policy |
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Ancillary Cover
| 1οΈβ£ Gap Premium Waiver if the Policyholder dies or is permanently disabled | Limited to R6,600 per month up to 12 months. |
| 2οΈβ£ Medical Scheme Contribution Waiver if the main policyholder/member dies or is permanently disabled | Limited to R6,600 per policy per year for 6 months. |
| 3οΈβ£ Trauma Counselling | Limited to R12,000 per policy and R1,200 per event. |
Agility Ultra Gap Cover
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Cover % and Overall Annual Limit
- Gap Cover %: Up to five times the Medical Aid Tariff (500%).
- Overall Annual Limit: Limited to R201,000 per beneficiary per year.
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In-Hospital Cover
| π₯ Co-Payment Cover for Procedures, MRI, and CT scan co-payments in and out-of-hospital | Unlimited cover but subject to the OAL.
There is no limit per event. |
| π§ Penalty Co-Payment Cover for voluntarily using a non-DSP hospital for treatment | Limited to R16,000 per claim.
Limited to 6 claims per policy per year. |
| π¨ PMB Cover β In-Hospital Treatment | Unlimited cover but subject to the OAL.
There is no limit per event. |
| π© Hospital Booster benefits | Limited to 5 claims per policy |
| π¦ Sub-limit cover | Limited to R30,000 per policy |
| πͺ Robotic Surgery | Limited to R30,000 per policy |
| π₯ Private Room Upgrades | Limited to R7,000 per policy |
| π§ In-Hospital Shortfall cover, including consumables | Limited to R11,000 per policy |
| π¨ Oncology Diagnosis | Limited to R27,000 per policy |
| π© Oncology Shortfall Cover | Unlimited, but subject to the OAL.
There are no event limits. |
| π¦ Premature Birth Cover up to 6 weeks before the due date | Provides an R6,500 lump sum.
Limited to 1 claim per year. |
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Out-of-Hospital Cover
| π΄ Emergency Room Benefits for Trauma, Accidents, and Illness | Limited to R15,000 per policy per year. |
| π Out-patient Procedure Cover procedures performed in the doctorβs rooms | Limited to R25,000 per policy |
| π‘ Out-patient Consultation Shortfalls include GP, Specialists, Dentists, Physiotherapists, and Psychology | Limited to R9,000 per policy |
| π’ Maternity Lump-sum Benefit for the first trimester | Limited to R5,500 per policy |
| π΅ Maternity Scan Benefit for 2D, 3D, and 4D scans in and out-of-hospital | Limited to R4,400 per policy |
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Ancillary Cover
| 1οΈβ£ Gap Premium Waiver if the Policyholder dies or is permanently disabled | Limited to R6,600 per month up to 12 months. |
| 2οΈβ£ Medical Scheme Contribution Waiver if the main policyholder/member dies or is permanently disabled | Limited to R13,000 per policy per year for 6 months. |
| 3οΈβ£ Trauma Counselling | Limited to R26,000 per policy and R1,200 per event. |
Agility Gap Cover Premiums
Individuals and Families <65 Years
| π Agility Plan | π₯ Gap 200 | π§ Gap 500 | π¨ Combined 200 | π© Combined 400 | π¦ Combined 500 | πͺ Ultra |
| π€ Individual | R111 | R225 | R185 | R288 | R382 | R546 |
| π₯ Family | R121 | R245 | R205 | R307 | R424 | R605 |
Individuals and Families 65 Years>
| π Agility Plan | π₯ Gap 200 | π§ Gap 500 | π¨ Combined 200 | π© Combined 400 | π¦ Combined 500 | πͺ Ultra |
| π€ Individual | R245 | R400 | R343 | R421 | R597 | R805 |
| π₯ Family | R268 | R435 | R371 | R505 | R645 | R873 |
Agility Gap Cover for Medical Aid - Advantages Over Competitors
The advantages of choosing Agility Gap Cover include the following:
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Agility Gap Cover offers a variety of plans to accommodate the varying needs and budgets of families and individuals. Plans range from basic to comprehensive, with varying coverage and benefits options.
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Agility Gap Cover does not require medical underwriting, so individuals can enroll without undergoing any medical tests or exams.
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Agility Gap Cover does not require co-payments or upfront payments, allowing individuals to focus solely on their recovery without financial concerns.
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The claims process for Agility Gap Cover is straightforward, and claims are settled quickly and efficiently.
Finally, Agility Gap Cover offers comprehensive coverage to help individuals pay for medical expenses not covered in full by their medical aid plans. This includes hospitalization costs, specialist and general practitioner consultations, dentistry, and optometry.
How to apply for Gap Cover with Agility
The application process for Gap Cover with Agility is straightforward. Following are the steps for applying for Gap Cover:
- βοΈ Visit the Agility Gap Cover website or call their customer service department to receive a quote for the Gap Cover plan that best meets your needs and budget.
- βοΈ After receiving the quote and deciding to proceed with the application, you can submit the form online or via email.
- βοΈ Include your personal information, medical aid information, and any pre-existing medical conditions among the information and documentation required.
- βοΈ You will receive a policy document detailing the terms and conditions of your Gap Cover plan after your application has been processed and approved.
Then, you can use your Gap Cover plan to cover the remaining medical expenses not covered by your medical aid plan.
How can I change my Agility Gap Cover option?
Agility allows policyholders to change their gap cover option at any given time. To change your option, you can follow these steps:
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Determine the modifications you wish to make to your policy. Then, contact Agility Gap Cover to discuss your options and determine which plan best meets your needs and budget.
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Once you have determined the desired changes, you must notify Agility Gap Cover in writing of your intent to modify your policy. You may do so via fax, email, or postal mail, using their recorded contact information.
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Wait for Agility Gap Cover to confirm that your request has been processed. You will receive this confirmation in writing.
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Verify that the changes have been accurately reflected in the new policy documents and that you understand the terms and conditions of the updated policy.
Ensure that your contact information is accurate so that Agility Gap Cover can contact you regarding your policy.
How to Submit a Claim for Gap Cover with Agility
Follow these steps to claim fromΒ Agility Gap Cover:
- βοΈ Confirm that your premium payments are current and that your policy is in good standing.
- βοΈ Report your claim as soon as possible to Agility Gap Cover, even if you do not intend to file a claim immediately.
- βοΈ Include a fully completed and signed claim form, hospital and related accounts, your Medical Scheme Statement, and an Accident Report or pre-authorization letter provided by your medical scheme to support your claim.
- βοΈ Ensure all policy conditions have been met and all required documents submitted within 90 days of your Medical Scheme paying their portion of the claim.
- βοΈ Once Agility Gap Cover has validated your claim and received all required documents, the claim will be evaluated for payment.
Agility Gap Cover will pay the benefit as quickly as possible if your claim is approved, subject to your policy's terms and conditions.
Agility Gap Cover Exclusions
Agility Gap Cover exclusions include, but are not limited to, the following:
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Uncovered or unintended claims
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Alternative legislation claims
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Pre-existing conditions will be excluded for 12β24 months. This includes any condition for which an Insured person sought medical advice or treatment by a Registered Medical Professional or exhibited symptoms before this policy's inception.
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Claims within three months, excluding accidents
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Routine medical advice
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Diagnostic or routine physical exams
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Drugs, prescriptions,
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Alcohol, drug, or substance intoxication, use, abuse, or addiction, except for registered drugs prescribed by a Registered Medical Professional.
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Depression, insanity, psychosis, and stress-related and affective disorders are psychiatric conditions.
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Suicide, attempted suicide, or self-harm
and many more. A full list of exclusions will be made available by Agility.
Agility Gap Cover Waiting Periods
Agility Gap Cover does not detail its waiting periods in the policy wording. However, as with most gap cover providers, the following waiting periods could apply:
- βοΈ All new policies are subject to a three-month general waiting period during which no claims will be paid. This waiting period is intended to deter individuals from purchasing insurance only when they need to file a claim.
- βοΈ If you have a pre-existing medical condition when you join Agility Gap Cover, there is a 12-month to 24-month waiting period before you can file a claim for treatment related to that condition (as per the policy exclusions).
A 10-month waiting period might apply to maternity-related claims, meaning that you must have been a policyholder for at least 10 months before you can file a claim for maternity-related care.
Agility User Reviews
Very Happy.
Regarding the complaint I submitted against Agility Gap Cover last week, I would like to express my appreciation for the high professionalism and friendly service demonstrated by the individuals handling my complaint. I am pleased to report that my complaint was resolved promptly and efficiently, and I am satisfied with the outcome.
- Samantha Barkley
Agility Gap Cover vs Other Notable Providers
| π Gap Cover Provider | π₯ Agility Gap | π₯ Auto & General | π₯ Elixi |
| π₯ Underwriters | GENRIC Insurance Company Ltd | 1Life Insurance Limited | Unity Health |
| π§ Number of Plans | 6 | 3 | 8 |
| π¨ Average Price | R111 | R99 | R242 β R788 |
| π© Waiting Periods | 3 β 12 months | 3 β 12 months | 3 β 12 months |
| π¦ Exclusions | β
Yes | β
Yes | β
Yes |
| πͺ Oncology Benefit | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π₯ In-Hospital Benefit | β
Yes | β
Yes | β
Yes |
| π§ Out-of-Hospital Cover | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π¨ Maternity Benefit | β
Yes | None | β
Yes |
| π© Scopes and Scans | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π¦ Co-payment Cover | β
Yes | β
Yes | β
Yes |
| πͺ Emergency Room | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π₯ Accidental Cover | β
Yes | β
Yes | β
Yes |
| π§ Trauma Counseling | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π¨ Premium Waiver | β
Yes | β
Yes | β
Yes |
| π© Non-DSP Co-Payment | βοΈ Yes | None | None |
| π¦ Prostheses | β
Yes | β
Yes | β
Yes |
| πͺ Accidental Death/ Permanent Disability | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π₯ Travel Cover Extender | None | None | None |
Agility Gap Cover Pros and Cons
| β
Pros | β Cons |
| Comprehensive cover provided through 6 flexible plans | Lengthy waiting periods for pre-existing conditions and some benefits |
| Flexible plans tailored to individual needs | Premiums for more comprehensive plans can be expensive |
Read more about the
5 Best Hospital Plans for people not working (Unemployed)Β
Our Verdict on Agility Gap Cover
In our experience, Agility Gap Cover offers comprehensive medical coverage that can be a valuable addition to any medical aid plan. The plans are flexible and can be tailored to suit individuals' and families' specific needs and budgets. We appreciate that no medical underwriting is required, and there is a decent overall annual limit on all policies of up to R191,000.
The claims process is straightforward, and claims are settled quickly and efficiently once all the required documents are received. In addition, the value-added benefits, such as Gap Cover and Medical Scheme Contribution Waivers, are also a plus.
However, according to our research, there are some drawbacks to Agility Gap Cover. For example, the waiting periods for pre-existing conditions and certain benefits can be lengthy, which could disadvantage some individuals.
Agility Gap Cover Frequently Asked Questions
What is Agility Gap Cover?
Agility Gap Cover is a type of medical insurance that supplements your medical aid plan with additional cover.
What does Agility Gap Cover include?
Agility Gap Cover covers medical expenses not fully covered by your medical aid plan, such as co-payments, deductibles, and other out-of-pocket expenses.
How does Agility Gap Cover work?
When your medical aid plan does not cover all your medical expenses, you can submit a claim to Agility Gap Cover to cover the remaining balance.
Are there waiting periods for Agility Gap Cover?
Yes, there are waiting periods for certain benefits and conditions, which vary based on the policy you select. These include a general waiting period of three months up to 12 or 24 months for pre-existing conditions.
Can I customize my Agility Gap Cover plan?
Yes, Agility Gap Cover offers flexible plans that can be customized to meet your needs and budget.
Are there any annual limits on claims for Agility Gap Cover?
Yes, there are annual limits on the claims for Agility Gap Cover. An overall limit of R191,000 and sub-limits apply according to plans and their unique benefits.
Can I cancel my Agility Gap Cover policy?
Yes, you may cancel your Agility Gap Cover policy at any time by providing written notice and a 31-day cancellation notice.