The Best Medical Aids
The Best Hospital Plans
Overall, POLMED offers 2 medical aid plans (Marine and Aquarium) starting from R117 per month. Additionally, POLMED offers 24/7 emergency support but lacks comprehensive gap coverage on any policy.
π Medical Aid | π₯ POLMED |
π Registration Number | 374 |
π The average number of members | 200,000+ |
π© Number of Markets | South Africa |
π₯ Number of Employees | 100+ |
π GCR Rating | AA |
π Average Customer Rating | 3/5 |
π Average Number of Reviews | 200+ |
π Market Share | <10% |
2οΈβ£ Number of plans | 2 |
π Medical Aid | π₯ POLMED |
π Date Established | 1981 |
π Headquartered | Gauteng, South Africa |
π Registration Number | 374 |
π The average number of members | 200,000+ |
π Number of Markets | South Africa |
π₯ Number of Employees | 100+ |
β‘οΈ GCR Rating | AA |
π Listed on the JSE | β No |
π JSE Stock Symbol | None |
π The most recent Market Cap reported | None |
π€ Average Customer Rating | 3/5 |
π― Average Number of Reviews | 200+ |
βοΈ Market Share | <10% |
βοΈ Number of plans | 2 |
π Number of Hospitals in Network | 140+ |
π Home care provided | β No |
π Sponsorships | None |
π± Mobile App | βοΈ Yes |
π» Social Media Platforms and Links | None |
π POLMED Magazine for clients | None |
βοΈ Medical Claims Portal | βοΈ Yes |
π· Information Hub for COVID-19 | βοΈ Yes |
βοΈ Chronic Illness Benefits | βοΈ Yes |
π Number of PMB Chronic Conditions | 50 |
π Screening and Prevention offered | βοΈ Yes |
πΆ Maternity Benefit | βοΈ Yes |
π΅ Medical Aid Contribution Range (ZAR) | 474 β 3,961 ZAR |
β Average Waiting Period | 12 months |
π΄ Late-joiner penalties charged | βοΈ Yes |
π Is International Medical Cover offered | β No |
π International Travel Benefit (ZAR) | N/A |
You might consider adding GAP Cover
The Council for Medical Schemes regulates POLMED Medical Scheme.Β The Council governs South Africa’s medical plan business for Medical Schemes (CMS), a regulating body set up under the Medical Schemes Act, No. 131 of 1998 (the Act). The CMS is responsible for a range of tasks related to the oversight of medical insurance plans, such as:
Furthermore, if a medical scheme is found to violate the law, the CMS has the authority to issue administrative fines and penalties.
READ more: A Closer Look at the Council for Medical Schemes (CMS)
π Plan | π΄ Contributions Range (Main) | π΅ Contributions Range (+ Adult) | πΆ Contributions Range (+ Child) | π Chronic Conditions |
π₯ Aquarium | Member Portion: Β· 117 β 503 ZAR Unsubsidized Contributions: Β· 1,364 β 1,800 ZAR | Member Portion: Β· Β 117 β 503 ZAR Unsubsidized Contributions: Β· 1,367 β 1,800 ZAR | Member Portion: Β· Β 50 β 190 ZAR Unsubsidized Contributions: Β· 674 β 838 ZAR | 50 |
π₯ Marine | Member Portion: Β· Β 474 β 1,497 ZAR Unsubsidized Contributions: Β·Β 2,938 β 3,961 ZAR | Member Portion: Β· Β 474 β 1,497 ZAR Unsubsidized Contributions: Β· Β 2,938 β 3,961 ZAR | Member Portion: Β· Β 118 – 656 ZAR Unsubsidized Contributions Β· 1,352 β 1,888 ZAR | 50 |
Overall in-hospital limits:
POLL: 5 Best Medical Aids under R300
Medical and Surgical Appliances β the following conditions apply:
Benefit Design:
Pre-authorization, referrals, protocols, and the management of programs:
Yearly Limits:
PMBs:
Tariffs:
Overall in-hospital limits:
Allied health services and alternative healthcare providers include Biokineticists, chiropractors, chiropodists, dieticians, homeopaths, naturopaths, orthoptists, osteopaths, podiatrists, reflexologists, and therapeutic massage therapists.
To apply for Medical Aid through POLMED, you must be an employee of the South African Police Service (SAPS) appointed under the South African Police Service Act (68 of 1995). You can follow these steps to become a POLMED member if you qualify.
Members must note the following when they wish to claim from POLMED:
Obtain from the service provider a detailed account/statement. Members should be aware that many service providers electronically submit their claims.Β There are several ways to submit claims to POLMED for processing:
Compliments and Complaints can be submitted directly to POLMED via:
To switch your medical aid to POLMED, you can follow these steps:
Note: Before switching, make sure you understand the terms and conditions of your new medical aid and any waiting periods or exclusions that may apply.
You can contact POLMED customer support using the following channels:
π Medical Aid | π₯ POLMED | π₯ Fedhealth | π₯ GEMS |
π Years in Operation | 42 Years | 87 Years | 18 Years |
π Average # Members | 200,000+ | 150,000+ | 1.8 million+ |
π GCR Rating | AA | AA- | AA |
π₯ Number of Employees | 100+ | 500+ | 500+ |
π Market Share | <10% | <5% | >10% |
β‘οΈ Market Coverage | South Africa | South Africa | South Africa |
π Customer Rating | 3 | 3.5 | 3 |
π― Number of reviews | 200+ | 2,800+ | 1,700+ |
π± Mobile App | Yes | Yes | Yes |
π΅ Contribution Range (ZAR) | 117 β 3,961 ZAR | 965 β 14,289 ZAR | 1,363 β 6,162 ZAR |
Great Support.
A few weeks ago, I received an invoice from my dentist to complete two crowns. Upon calling POLMED, I was informed that the dental authorization was declined due to an incorrect X-ray sent by my dentist. After several communication exchanges between POLMED and my dentist, I had the pleasure of speaking with Lindiwe. She was professional and courteous, providing me with a clear understanding of what needed to be done to receive authorization. I promptly forwarded the required information to Lindiwe, and the authorization was granted without issue. I can now proceed with completing the two crowns at my dentist’s office. – Lewis Wood
Excellent Customer Service.
I recently encountered a challenge related to a claim and enrollment in the maternity program. I contacted the client services department and was promptly assisted by a friendly operator who successfully addressed and resolved all of my inquiries. This was the best customer service experience I have had with POLMED. – Manie Ellis
Happy Member.
I would like to express my gratitude for POLMED’s approval of further treatments for my husband despite the depletion of our oncology benefits and the fact that his cancer was not listed as a Prescribed Minimum Benefit (PMB) condition. Your assistance in providing financial support has given my husband a fair chance to fight for his life. Thank you, POLMED. – Deacon Leblanc
POLMED is a South African medical scheme that provides healthcare coverage for its members. It offers various options for members to choose from, such as hospital plans, chronic medicine management programs, and specialized dentistry coverage.Β The scheme also has a process for members to lodge complaints or disputes in case of unfavorable outcomes. POLMED provides medical care for Police Service employees in South Africa and offers a range of benefits to its members, with affordable monthly contributions.
POLL: Best Prepaid Medical Aid in South Africa
β Pros | β Cons |
Provides comprehensive cover on several illnesses and procedures | There are only two options provided |
Provides reasonable annual and monthly limits | Members do not get a medical savings account |
Affordable monthly contributions, even when members are solely responsible for payments | Only accepts SAPS employees |
High limits for in-hospital treatment | The lengthy dispute-resolution process |
Prompt and dedicated customer support | Co-payments can be expensive |
Only employees of the South African Police Service (SAPS) appointed per the South African Police Service Act (Act 68 of 1995), and their dependents are eligible to join POLMED.
All hospitals are run by Life Healthcare. Each Intercare Day Clinic and Subacute facility. All Mediclinic Hospitals. All National Hospital Network (NHN) hospitals and others.
You can view your statements on the Online Portal or at a Client Service Center. Furthermore, POLMED will email monthly statements to members.
POLMED offers Marine and Aquarium options, each with its own benefits, conditions, and limits.
You can view the POLMED 2024 benefits by visiting the POLMED website or contacting customer service for more information.
POLMEDβs email address for general queries is [email protected]. In addition, there is a comprehensive list of departments and their specific email addresses on the POLMED website.
You can access your POLMED member login by visiting the POLMED website and navigating to the member login section.
You may be required to enter your username and password to log in to your account. If you have any issues accessing your account, you can contact POLMED customer service for assistance.
To get your 2023 POLMED Tax Certificate, you may have to log in to your account on the POLMED website or contact their customer service for assistance. Depending on your preference, they may provide you with a copy of your tax certificate through email or regular mail.
Contact POLMED customer service via phone or email or visit a Walk-In center in South Africa andΒ Request to downgrade your current plan.
If you want to add a child or adult dependent, you can log into your POLMED profile and choose βForms & Downloadsβ from the main menu on the left-hand side of the page.
You might also like
We work with leading medical aid companies in South Africa.
π Report a bug or outdated data to be updated to [email protected]
Β© Medicalaid.com | All rights Reserved |
Copyright 2024
Top 5 Medical Aids
Top 5 Gap Cover Plans