Overview
Discovery Health Medical Scheme is one of South Africa’s leading private healthcare providers. Known for its comprehensive health plans and innovative wellness incentives, the scheme offers a range of options designed to suit different budgets and healthcare needs.
Discovery Health is recognized for its strong medical network, providing access to a vast network of medical professionals and facilities nationwide. As a result, Discovery Health Medical Scheme is a popular choice among individuals, families, and corporations looking for reliable health insurance coverage in South Africa.
Queries
Medical aid department: The Medical Aid Department at Discovery Health is responsible for administering health plans that cater to various healthcare needs, ensuring members have access to necessary medical services. This department oversees the processing of claims, ensures compliance with healthcare regulations, and facilitates communication between healthcare providers and members. Additionally, the department supports members with information and assistance regarding their health coverage.
☎️ Call:
- General queries: 0860 99 88 77
- Hospital authorisations: 0860 99 88 77/+27 11 529 6900 outside of SA
- Medical emergencies: 860 999 911/+27 11 529 6900 outside of SA
📧 Email: None
🟩 WhatsApp: Register online at https://www.discovery.co.za/corporate/whatsapp-registration-journey
📠 Fax: None
🍏 Mobile App: Available on Apple Store, Google Play and AppGallery
🌐 Website enquiry: https://www.discovery.co.za/corporate/contact-us
Discovery Health for healthcare professionals department: The Discovery Health for healthcare professionals department is designed to support healthcare providers who work with Discovery Health Medical Scheme members. This department facilitates a smooth interaction between medical professionals and the scheme, ensuring that providers can efficiently manage claims, access patient information securely, and receive timely payments for services rendered.
☎️ Call: 0860 44 55 66
📧 Email: [email protected]
🟩 WhatsApp: None
📠 Fax: None
🍏 Mobile App: Available on Apple Store, Google Play and AppGallery
🌐 Website enquiry: https://www.discovery.co.za/corporate/contact-us
Discovery Vitality Department: The Discovery Vitality department is responsible for managing and promoting Discovery’s Vitality program, which is a health and wellness initiative designed to encourage healthier living among its members
New applications:
☎️ Call: None
📧 Email: [email protected]
🟩 WhatsApp: None
📠 Fax: None
🍏 Mobile App: Available on Apple Store, Google Play and AppGallery
🌐 Website enquiry: https://www.discovery.co.za/corporate/contact-us
General queries:
☎️ Call:
- 0860 99 88 77
- 083 123 88 77
- +27 11 529 6006 when overseas
📧 Email: None
🟩 WhatsApp: Register online at https://www.discovery.co.za/corporate/whatsapp-registration-journey
📠 Fax: None
🍏 Mobile App: Available on Apple Store, Google Play and AppGallery
🌐 Website enquiry: https://www.discovery.co.za/corporate/contact-us
Gap cover: This department is responsible for managing gap cover policies, processing claims, and ensuring members receive the financial support needed for medical services not fully covered by their primary health plan. It also focuses on customer support, helping members understand their benefits, guiding them through the claims process, and educating them on the importance of gap cover.
☎️ Call: 0860 99 88 77
📧 Email: [email protected]
🟩 WhatsApp: None
📠 Fax: None
🍏 Mobile App: Available on Apple Store, Google Play and AppGallery
🌐 Website enquiry: https://www.discovery.co.za/corporate/contact-us
Supplementary Illness Department: The Supplementary Illness Benefit department at Discovery Health is designed to provide additional financial support to members who are diagnosed with specific severe illnesses that are not fully covered under standard medical aid plans.
☎️ Call: 0860 99 88 77
📧 Email: [email protected]
🟩 WhatsApp: None
📠 Fax: None
🍏 Mobile App: Available on Apple Store, Google Play and AppGallery
🌐 Website enquiry: https://www.discovery.co.za/corporate/contact-us
