Hollard Pet Insurance
Overall,
Hollard is a reputable pet insurance provider in South Africa that offers an emergency and healthcare line for a wide range of species. The
Hollard Pet Insurance plans start from R89 per month.
| π Company Name | Hollard Holdings Pty Ltd |
| π Founded | 1980 |
| π© FSP License Number | 17698 (The Hollard Insurance Company Limited) |
| π
°οΈ Headquartered | Johannesburg, South Africa |
| π
±οΈ Administered By | None |
| π Number of Plans | 10 |
| π΄ Plans Price Range | R89 β R479 p/m |
| πΈ Species Covered | Cats, Dogs, Birds, Reptiles |
| π¦ Breed Restrictions | None |
| βͺοΈ Sub-limits within the annual maximum cover | βοΈ Yes |
| π Maximum Limit per claim | Depends on the plan and claim |
| β€οΈ Routine Care Benefits | β
Yes |
| β οΈ Diagnostic Testing Benefits | βοΈ Yes |
| π Medication Benefits | β
Yes |
| π₯ Hospitalization Cover | βοΈ Yes |
| π Chronic Support Care | β
Yes |
| π Accidental Cover | βοΈ Yes |
| π Illness Cover | β
Yes |
| π Dental Care | βοΈ Yes |
| 𧑠X-rays | β
Yes |
Hollard Pet Insurance - Analysis of Insurers' Main Features
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Hollard Pet Insurance Overview
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Hollard Pet Insurance Plan Options
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Hollard Plans for Dogs
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Hollard Plans for Cats
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Hollard Plans for Reptiles
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Hollard Plans for Birds
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How to join Hollard Pet Insurance
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How to claim from Hollard Pet Insurance
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Hollard Pet Insurance Customer Reviews
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Hollard Insurance vs Competitors
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Our Verdict on Hollard Pet Insurance
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Hollard Pet Insurance Frequently Asked Questions
Hollard Pet Insurance Overview
Hollard Pet Insurance offers comprehensive pet insurance coverage, covering many pet-related expenses. One of the key features of Hollard Pet Insurance is coverage for accidental injury and illness, including medical expenses, surgeries, and hospitalization costs resulting from accidents or illnesses. Another feature is optional routine care cover, which includes cover for preventative care such as vaccinations, flea and tick treatment, and annual check-ups.
Hollard Pet Insurance also covers prescribed medications and hereditary and congenital conditions. In addition, you will be covered if your pet is diagnosed with a condition with which they were born. Additionally, Hollard Pet Insurance provides flexible payment options, allowing you to pay premiums annually or monthly, depending on your preference.
The claims process for Hollard Pet Insurance is quick and easy and can be completed online. In addition, you can track the status of your claim and receive updates via email or SMS. Finally, Hollard Pet Insurance offers a 24/7 helpline to call for assistance with your petβs health needs, including access to a vet chat service.
Please Nore: Hollard has a shareholding in Dotsure, a separate licensed non-life insurer in terms of the Insurance Act. Dotsure will gladly assist you.
Hollard Pet Insurance Plan Options
Hollard Plans for Dogs
Hollard Plans for Dogs - Accidental Plan
| π₯ Monthly Premium | R89 per month |
| π§ Annual Policy Limit | R14,000 per year |
| π© Third-Party Liability | R138,800 per year |
| π¨ Accidental Cover | Limited to R5,550 per claim |
| π¦ Illness Cover | None |
| πͺ Wellness Benefit | None |
| π₯ Hereditary Treatment | None |
| π§ Sub-limits | |
| π¨ Medication | Limited to R2,780 per year
Limited to R415 per claim |
| π© Surgery | Limited to R1,390 per claim |
| π¦ Radiology | Limited to R2,780 per year
Limited to R835 per claim |
| πͺ Pathology | Limited to R2,780 per year
Limited to R835 per claim |
| π₯ Hospitalization cover | Limited to R2,780 per year
Limited to R835 per claim |
| π§ Non-elective Procedures | Limited to R2,780 per claim |
| π¨ Non-elective Euthanasia | Limited to R210 per claim |
| π© Excess | 10% of the claim (minimum R200) on all claims |
| π¦ Waiting Period | There is no waiting period for accidental claims |
Basic Plan
| π΄ Monthly Premium | R199 per month |
| π Annual Policy Limit | R25,000 per year |
| π‘ Third-Party Liability | R208,200 per year |
| π’ Accidental Cover | Limited to R8,400 per claim |
| π΅ Illness Cover | Up to 50% of the claim, limited to R4,200 |
| π£ Wellness Benefit | None |
| π΄ Hereditary Treatment | None |
| π Sub-limits | |
| π‘ Medication | Limited to R2,780 per year
Limited to R555 per claim |
| π’ Surgery | Limited to R2,100 per claim |
| π΅ Radiology | Limited to R2,780 per year
Limited to R835 per claim |
| π£ Pathology | Limited to R2,780 per year
Limited to R835 per claim |
| π΄ Hospitalization cover | Limited to R2,780 per year
Limited to R970 per claim |
| π Non-elective Procedures | Limited to R4,200 per claim |
| π‘ Non-elective Euthanasia | Limited to R210 per claim |
| π’ Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply.
Illness claims on pets 6 months> have no excess (claims limited to 50% of the claim amount) |
| π΅ Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
Standard Plan
| β€οΈ Monthly Premium | R349 per month |
| 𧑠Annual Policy Limit | R35,000 per year |
| π Third-Party Liability | R208,200 per year |
| π Accidental Cover | Limited to R11,800 per claim |
| π Illness Cover | Up to 50% of the claim, limited to R11,800 |
| π Wellness Benefit | None |
| β€οΈ Hereditary Treatment | None |
| 𧑠Sub-limits | |
| π Medication | Limited to R2,780 per year
Limited to R695 per claim |
| π Surgery | Limited to R4,200 per claim |
| π Radiology | Limited to R2,780 per year
Limited to R935 per claim |
| π Pathology | Limited to R2,780 per year
Limited to R955 per claim |
| β€οΈ Hospitalization cover | Limited to R2,780 per year
Limited to R1,110 per claim |
| 𧑠Non-elective Procedures | Limited to R4,200 per claim |
| π Non-elective Euthanasia | Limited to R210 per claim |
| π Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply. |
| π Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
ββ¬ Hollard Plans for Cats
Hollard Plans for Cats - Basic Plan
| π₯ Monthly Premium | R199 per month |
| π§ Annual Policy Limit | R25,000 per year |
| π¨ Third-Party Liability | R208,200 per year |
| π© Accidental Cover | Limited to R8,400 per claim |
| π¦ Illness Cover | Up to 50% of the claim, limited to R4,200 |
| πͺ Wellness Benefit | None |
| π₯ Hereditary Treatment | None |
| π§ Sub-limits | |
| π¨ Medication | Limited to R2,780 per year
Limited to R555 per claim |
| π© Surgery | Limited to R2,100 per claim |
| π¦ Radiology | Limited to R2,780 per year
Limited to R835 per claim |
| πͺ Pathology | Limited to R2,780 per year
Limited to R835 per claim |
| π₯ Hospitalization cover | Limited to R2,780 per year
Limited to R970 per claim |
| π§ Non-elective Procedures | Limited to R4,200 per claim |
| π¨ Non-elective Euthanasia | Limited to R210 per claim |
| π© Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply.
Illness claims on pets 6 months> have no excess (claims limited to 50% of the claim amount) |
| π¦ Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
Standard Plan
| π΄ Monthly Premium | R349 per month |
| π Annual Policy Limit | R35,000 per year |
| π‘ Third-Party Liability | R208,200 per year |
| π’ Accidental Cover | Limited to R11,800 per claim |
| π΅ Illness Cover | Up to 50% of the claim, limited to R11,800 |
| π£ Wellness Benefit | None |
| π΄ Hereditary Treatment | None |
| π Sub-limits | |
| π‘ Medication | Limited to R2,780 per year
Limited to R695 per claim |
| π’ Surgery | Limited to R4,200 per claim |
| π΅ Radiology | Limited to R2,780 per year
Limited to R935 per claim |
| π£ Pathology | Limited to R2,780 per year
Limited to R955 per claim |
| π΄ Hospitalization cover | Limited to R2,780 per year
Limited to R1,110 per claim |
| π Non-elective Procedures | Limited to R4,200 per claim |
| π‘ Non-elective Euthanasia | Limited to R210 per claim |
| π’ Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply. |
| π΅ Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
Superior Plan
| β€οΈ Monthly Premium | R479 per month |
| 𧑠Annual Policy Limit | R69,500 per year |
| π Third-Party Liability | R347,300 per year |
| π Accidental Cover | Limited to R13,900 per claim |
| π Illness Cover | Limited to R13,900 per claim |
| π Wellness Benefit | Limited to R2,100 per year
Limited to R555 per claim |
| β€οΈ Hereditary Treatment | Limited to R2,780 per year
Limited to R1,110 per claim |
| 𧑠Sub-limits | |
| π Medication | Limited to R2,780 per year
Limited to R1,050 per claim |
| π Surgery | Limited to R6,900 per claim |
| π Radiology | Limited to R2,780 per year
Limited to R1,050 per claim |
| π Pathology | Limited to R2,780 per year
Limited to R1,050 per claim |
| β€οΈ Hospitalization cover | Limited to R2,780 per year
Limited to R1,1390 per claim |
| 𧑠Non-elective Procedures | Limited to R5,550 per claim |
| π Non-elective Euthanasia | Limited to R210 per claim |
| π Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply. |
| π Waiting Period | There is no waiting period for accidental claims.
A waiting period of 30 days applies to illness claims.
There is a waiting period of 60 days on wellness claims.
Hereditary conditions have a waiting period of 12 months. |
Hollard Plans for Reptiles
Hollard Plans for Reptiles - Exotic
| π₯ Monthly Premium | R199 per month |
| π§ Annual Policy Limit | R23,500 per year |
| π¨ Third-Party Liability | R196,500 per year |
| π© Accidental Cover | Limited to R7,900 per claim |
| π¦ Illness Cover | Up to 50% of the claim, limited to R3,950 |
| πͺ Wellness Benefit | None |
| π₯ Hereditary Treatment | None |
| π§ Sub-limits | |
| π¨ Medication | Limited to R2,620 per year
Limited to R525 per claim |
| π© Surgery | Limited to R1,980 per claim |
| π¦ Radiology | Limited to R2,620 per year
Limited to R785 per claim |
| πͺ Pathology | Limited to R2,620 per year
Limited to R785 per claim |
| π₯ Hospitalization cover | Limited to R2,620 per year
Limited to R915 per claim |
| π§ Non-elective Procedures | Limited to R3,950 per claim |
| π¨ Non-elective Euthanasia | Limited to R198 per claim |
| π© Excess | An excess is your portion of your veterinarianβs bill.
A standard excess of 10% of the claim applies (minimum R200).
If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply.
On all illness claims for pets younger than six months, an R300 additional deductible will apply. |
| π¦ Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
Exotic Plus
| π΄ Monthly Premium | R289 per month |
| π Annual Policy Limit | R27,500 per year |
| π‘ Third-Party Liability | R210,000 per year |
| π’ Accidental Cover | Limited to R9,900 per claim |
| π΅ Illness Cover | Limited to R9,999 per claim |
| π£ Wellness Benefit | None |
| π΄ Hereditary Treatment | None |
| π Sub-limits | |
| π‘ Medication | Limited to R2,620 per year
Limited to R525 per claim |
| π’ Surgery | Limited to R1,980 per claim |
| π΅ Radiology | Limited to R2,620 per year
Limited to R785 per claim |
| π£ Pathology | Limited to R2,620 per year
Limited to R785 per claim |
| π΄ Hospitalization cover | Limited to R2,620 per year
Limited to R915 per claim |
| π Non-elective Procedures | Limited to R3,950 per claim |
| π‘ Non-elective Euthanasia | Limited to R198 per claim |
| π’ Excess | An excess is your portion of your veterinarianβs bill.
A standard excess of 10% of the claim applies (minimum R200).
If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply.
On all illness claims for pets younger than six months, an R300 additional deductible will apply. |
| π΅ Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
Hollard Plans for Birds
Hollard Plans for Birds - Exotic
| π₯ Monthly Premium | R139 per month |
| π§ Annual Policy Limit | R23,500 per year |
| π¨ Third-Party Liability | R196,500 per year |
| π© Accidental Cover | Limited to R7,900 per claim |
| π¦ Illness Cover | Up to 50% of the claim, limited to R3,950 |
| πͺ Wellness Benefit | None |
| π₯ Hereditary Treatment | None |
| π§ Sub-limits | |
| π¨ Medication | Limited to R2,620 per year
Limited to R525 per claim |
| π© Surgery | Limited to R1,980 per claim |
| π¦ Radiology | Limited to R2,620 per year
Limited to R785 per claim |
| πͺ Pathology | Limited to R2,620 per year
Limited to R785 per claim |
| π₯ Hospitalization cover | Limited to R2,620 per year
Limited to R915 per claim |
| π§ Non-elective Procedures | Limited to R3,950 per claim |
| π¨ Non-elective Euthanasia | Limited to R198 per claim |
| π© Excess | An excess is your portion of your veterinarianβs bill.
A standard excess of 10% of the claim applies (minimum R200).
If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply.
On all illness claims for pets younger than six months, an R300 additional deductible will apply. |
| π¦ Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
Exotic Plus
| π΄ Monthly Premium | R199 per month |
| π Annual Policy Limit | R27,500per year |
| π‘ Third-Party Liability | R210,000 per year |
| π’ Accidental Cover | Limited to R6,600 per claim |
| π΅ Illness Cover | Up to R6,6000 per claim. |
| π£ Excess | An excess is your portion of your veterinarianβs bill.
A standard excess of 10% of the claim applies (minimum R200).
If no photo is submitted within 48 hours of claim initiation, a 10% additional excess (minimum R200) will apply.
On all illness claims for pets younger than six months, an R300 additional deductible will apply. |
| π΄ Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
How to join Hollard Pet Insurance
To join Hollard Pet Insurance, you can visit their website and complete an online application form. Alternatively, you can call their customer service team, who will guide you through the process. Here are the steps to follow when joining Hollard Pet Insurance:
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Visit the Hollard Pet Insurance website or call their customer service team.
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Choose the cover level that best suits your needs and budget.
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Provide pet information, including breed, age, and medical history.
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Choose any additional cover options, such as routine care cover or accidental injury cover.
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Review the policy details and ensure you understand the terms and conditions.
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Provide payment information and complete the enrollment process.
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Once your application is approved, you will receive confirmation of your cover and policy documents.
It is essential to review the policy details carefully before enrolling to understand what is covered and any exclusions or limitations that may apply. You can also contact Hollard Pet Insuranceβs customer service team if you have any questions or need assistance with the enrollment process.
How to claim from Hollard Pet Insurance
To claim Hollard, follow these step-by-step instructions:
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Download and complete the claim form from the Hollard Pet Insurance website or request it from their customer service team.
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Collect all relevant receipts and documentation related to the claim.
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Submit the claim form and supporting documents to Hollard Pet Insurance via email, fax, or post. You can find the relevant contact details on their website.
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Hollard Pet Insurance will review your claim and contact you for additional information.
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Once your claim is approved, you will receive reimbursement for the covered expenses.
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Review your policy details before claiming to ensure that you understand what is covered and any exclusions or limitations that may apply.
Remember to submit your claim as soon as possible after the incident to ensure that it is processed promptly. Furthermore, if you have any questions or need assistance with the claims process, you can contact Hollard Pet Insuranceβs customer service team. They will guide you through the process and provide any necessary support.
Hollard Pet Insurance Customer Reviews
Very Pleased.
Recently, my two dogs consumed medication around the house. This necessitated immediate medical attention, costing around R6800. The good news is that Hollard Pet Insurance reimbursed 75% of the total cost yesterday. -
Kelly Goosen
Fantastic Pet Insurance.
I have a fantastic pet insurance policy from Hollard that pays out regularly. The premium is also very low compared to other plans. -
Brett Masilela
Top-Notch!
Hollardβs pet insurance is top-notch. The companyβs representatives are helpful and pleasant to work with during the claims process. I am very pleased with the service provided by this firm. -
Desiree Masango
Hollard Insurance vs Competitors
| π Pet Insurance Plan | π₯ Hollard Pet Insurance | π₯ Paw Paw Pets Pet Insurance | π₯ MediPet Pet Insurance |
| π Years in Operation | 12 years | 5 years | 16 years |
| π Trust Rating | 5/5 | 4.5/5 | 4.9/5 |
| β€οΈ Customer Reviews | 27,000+ | 15+ | 100+ |
| π Number of Plans | 10 | 3 | 4 |
| π΄ Plans Price Range | R89 β R479 p/m | R70 β 330 p/m | R321 β R567 p/m |
| π Species Covered | Cats, Dogs, Birds, Reptiles | Cats and Dogs | Cats and Dogs |
| πΈ Breed Restrictions | None | None | None |
| π Sub-limits | β
Yes | β
Yes | β
Yes |
| π Maximum Limit per claim | Depends on the plan and claim | Depends on the plan and claim | R13,760 |
| π Routine Care | βοΈ Yes | None | βοΈ Yes |
| β‘οΈ Diagnostic Testing | β
Yes | β
Yes | β
Yes |
| π Medication | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π₯ Hospitalization Cover | β
Yes | β
Yes | β
Yes |
| π Chronic Support Care | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| β οΈ Accidental Cover | β
Yes | β
Yes | β
Yes |
| π Illness Cover | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π¦· Dental Care | β
Yes | Only teeth cleaning | β
Yes |
| π©Ί X-rays | βοΈ Yes | βοΈ Yes | βοΈ Yes |
Our Verdict on Hollard Pet Insurance
Hollard Pet Insurance is a comprehensive insurance policy offering three cover levels to suit different needs and budgets. It covers accidental injury, illness, hereditary and congenital conditions, and routine care. The policy provides flexible payment options and a quick and easy claims process. Additionally, Hollard Pet Insurance offers a 24/7 helpline for assistance with pet health needs.
However, there are some potential drawbacks to consider. Routine care cover is optional, meaning pet owners who want this cover will need to pay an additional fee.
In addition, the policy may not cover pre-existing conditions, and there may be waiting periods before certain conditions are covered. Finally, while the claims process is straightforward, reimbursement may take some time.
Hollard Pet Insurance Frequently Asked Questions
How long does Hollard Pet Insurance take to pay for Pet Insurance claims?
The time it takes for Hollard Pet Insurance to pay out on claims depends on the type of claim, the completeness of the information submitted, and the complexity of the claim. Typically, Hollard aims to process and pay claims quickly. However, the process can take a few days to a few weeks, depending on the nature of the claim.
What types of pets does Hollard Pet Insurance cover?
Hollard Pet Insurance covers many pets, including dogs, cats, and exotic pets such as birds and reptiles. In addition, they offer various levels of cover to suit the needs and budgets of different pet owners.
Does Hollard Pet Insurance cover pre-existing conditions?
Pre-existing conditions are typically excluded from Hollard Pet Insurance coverage.
Can I cancel my Hollard Pet Insurance policy?
Yes, you can cancel your Hollard Pet Insurance policy at any time. However, you may be subject to cancellation fees or other charges, depending on the terms of your policy.
What is the cost of Hollard Pet Insurance?
The cost of Hollard Pet Insurance depends on various factors, such as the level of coverage you choose, your petβs age, breed, and health history, and any additional cover options you select.
What do people say about Hollard Pet Insurance?
There are mixed reviews of Hollard Pet Insurance online, with some customers praising the companyβs friendly and helpful service. In contrast, others have criticized its slow claims processing times and high premiums.
How do I claim with Hollard Pet Insurance?
To claim with Hollard Pet Insurance, you can download a claim form from the companyβs website and fill it out with all relevant information. Furthermore, you must provide supporting documentation, such as vet bills or medical records. Once you submit your claim, a claims handler will review it and let you know if further information is required.
What is the excess on a Hollard Pet Insurance policy?
The excess is the amount you must pay towards any claim you make on your Hollard Pet Insurance policy. The excess amount can vary depending on the type of policy you have, what you are claiming for, and the level of coverage chosen.
How long is the waiting period with Hollard Pet Insurance?
The waiting period is the time you will need to wait before you can claim your Hollard Pet Insurance policy. The waiting period can vary depending on the type of cover chosen and any pre-existing conditions your pet may have.
