Absolute Pets Pet Insurance Review
Overall,
Absolute Pets Pet Insurance is a trustworthy and comprehensive medical aid plan that offers comprehensive cover options for cats and dogs. The
Absolute Pets Pet Insurance Plans start from R85 ZAR.
| π₯ Company Name | Absolute Pets |
| π§ Founded | 2005 |
| π¨ FSP License Number | FSP 39925 (Dotsure Limited) |
| π© Headquartered | Cape Town, South Africa |
| π¦ Administered By | Dotsure Limited |
| πͺ Number of Plans | 6 |
| π₯ Plans Price Range | R89 β R1,199 |
| π§ Species Covered | Cats, Dogs |
| π¨ Do breed restrictions apply | None |
| π© Sub-limits within the annual maximum cover | β
Yes |
| π¦ Maximum Limit per claim | It depends on the plan and the specific claim |
| πͺ Routine Care Benefits | βοΈ Yes |
| π₯ Diagnostic Testing Benefits | β
Yes |
| π§ Medication Benefits | βοΈ Yes |
| π¨ Hospitalization Cover | β
Yes |
| π© Chronic Support Care | βοΈ Yes |
| π¦ Accidental Cover | β
Yes |
| πͺ Illness Cover | βοΈ Yes |
| π₯ Dental Care | β
Yes |
| π§ X-rays | βοΈ Yes |
Absolute Pets - Analysis of Insurance's Main Features
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Absolute Pets Pet Insurance Overview
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Absolute Pets Pet Insurance Plan Options
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How to join Absolute Pets Pet Insurance
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How to claim from Absolute Pets Pet Insurance
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Absolute Pets Pet Insurance Exclusions, Restrictions, and Waiting Periods
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Absolute Pets Pet Insurance vs Competitors
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Absolute Pets Pet Insurance Customer Reviews
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Our Verdict on Absolute Pets Pet Insurance
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Absolute Pets Frequently Asked Questions
Absolute Pets Pet Insurance Overview
Absolute Pets Pet Insurance is a pet insurance provider that offers comprehensive cover options for cats and dogs. One of its unique features is that it is underwritten by the Hollard Insurance Company and partnered with Dotsure, a leading provider of digital insurance products. Furthermore, this partnership allows Absolute Pets to offer its customers a seamless and convenient digital experience.
Absolute Pets Pet Insurance Plan Options
Absolute Pets Accident Plan
| π΄ Monthly Premium | R89 per month |
| π΅ Annual Policy Limit | R14,000 per year |
| πΆ Third-Party Liability | R138,800 per year |
| π· Accidental Cover | Limited to R5,550 per claim |
| β‘οΈ Illness Cover | None |
| β€οΈ Wellness Benefit | None |
| βοΈ Hereditary Treatment | None |
| π Excess | 10% of the claim (minimum R200) on all claims |
| β οΈ Waiting Period | There is no waiting period for accidental claims |
ββ¬ Absolute Pets Basic Plan
| π΄ Monthly Premium | R199 per month |
| π Annual Policy Limit | R25,000 per year |
| π‘ Third-Party Liability | R208,200 per year |
| π’ Accidental Cover | Limited to R8,400 per claim |
| π΅ Illness Cover | Up to 50% of the claim, limited to R4,200 |
| π£ Wellness Benefit | None |
| π΄ Hereditary Treatment | None |
| π Sub-limits | - |
| π‘ Medication | Limited to R2,780 per year
Limited to R555 per claim |
| π’ Surgery | Limited to R2,100 per claim |
| π΅ Radiology | Limited to R2,780 per year
Limited to R835 per claim |
| π£ Pathology | Limited to R2,780 per year
Limited to R835 per claim |
| π΄ Surgery | Limited to R2,100 per claim |
| π Hospitalization cover | Limited to R2,780 per year
Limited to R970 per claim |
| π‘ Non-elective Procedures | Limited to R4,200 per claim |
| π’ Non-elective Euthanasia | Limited to R210 per claim |
| π΅ Gastrointestinal conditions | Subject to the OAL and claim limit. |
| π£ Acute Skin Conditions | Subject to the OAL and claim limit. |
| π΄ Injection Fees | Subject to the OAL and claim limit. |
| π Tissue Scans | Subject to the OAL and claim limit. |
| π‘ Tick-Born Diseases | Subject to the OAL and claim limit. |
| π’ Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply.
Illness claims on pets 6 months> have no excess (claims limited to 50% of the claim amount) |
| π΅ Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
Absolute Pets Standard Plan
| β€οΈ Monthly Premium | R349 per month |
| π§‘ Annual Policy Limit | R35,000 per year |
| π Third-Party Liability | R208,200 per year |
| π Accidental Cover | Limited to R11,800 per claim |
| π Illness Cover | Up to 50% of the claim, limited to R11,800 |
| π Wellness Benefit | None |
| β€οΈ Hereditary Treatment | None |
| π§‘ Sub-limits | - |
| π Medication | Limited to R2,780 per year
Limited to R695 per claim |
| π Surgery | Limited to R4,200 per claim |
| π Radiology | Limited to R2,780 per year
Limited to R935 per claim |
| π Pathology | Limited to R2,780 per year
Limited to R955 per claim |
| β€οΈ Hospitalization cover | Limited to R2,780 per year
Limited to R1,110 per claim |
| π§‘ Non-elective Procedures | Limited to R4,200 per claim |
| π Non-elective Euthanasia | Limited to R210 per claim |
| π Gastrointestinal conditions | Subject to the OAL and claim limit. |
| π Acute Skin Conditions | Subject to the OAL and claim limit. |
| π Injection Fees | Subject to the OAL and claim limit. |
| β€οΈ Tissue Scans | Subject to the OAL and claim limit. |
| π§‘ Tick-Born Diseases | Subject to the OAL and claim limit. |
| π Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply. |
| π Waiting Period | There is no waiting period for accidental claims
A waiting period of 30 days applies to illness claims |
Absolute Pets Superior Plan
| π₯ Monthly Premium | R479 per month |
| π§ Annual Policy Limit | R69,500 per year |
| π¨ Third-Party Liability | R347,300 per year |
| π© Accidental Cover | Limited to R13,900 per claim |
| π¦ Illness Cover | Limited to R13,900 per claim |
| πͺ Wellness Benefit | Limited to R2,100 per year
Limited to R555 per claim |
| π₯ Hereditary Treatment | Limited to R2,780 per year
Limited to R1,110 per claim |
| π§ Sub-limits | - |
| π¨ Medication | Limited to R2,780 per year
Limited to R1,050 per claim |
| π© Surgery | Limited to R6,900 per claim |
| π¦ Radiology | Limited to R2,780 per year
Limited to R1,050 per claim |
| πͺ Pathology | Limited to R2,780 per year
Limited to R1,050 per claim |
| π₯ Hospitalization cover | Limited to R2,780 per year
Limited to R1,1390 per claim |
| π§ Non-elective Procedures | Limited to R5,550 per claim |
| π¨ Non-elective Euthanasia | Limited to R210 per claim |
| π© Gastrointestinal conditions | Subject to the OAL and claim limit. |
| π¦ Acute Skin Conditions | Subject to the OAL and claim limit. |
| πͺ Injection Fees | Subject to the OAL and claim limit. |
| π₯ Tissue Scans | Subject to the OAL and claim limit. |
| π§ Tick-Born Diseases | Subject to the OAL and claim limit. |
| π¨ Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply. |
| π© Waiting Period | There is no waiting period for accidental claims.
A waiting period of 30 days applies to illness claims.
There is a waiting period of 60 days on wellness claims.
Hereditary conditions have a waiting period of 12 months. |
Absolute Pets Ultimate Plan
| π΄ Monthly Premium | R1,199 per month |
| π Annual Policy Limit | R116,600 per year |
| π‘ Third-Party Liability | R347,300 per year |
| π’ Accidental Cover | Limited to R40,800 per claim |
| π΅ Illness Cover | Limited to R40,800 per claim |
| π£ Wellness Benefit | Limited to R2,920 per year
Limited to R2,920 per claim |
| π΄ Hereditary Treatment | Limited to R2,340 per year
Limited to R2,340 per year |
| π Sub-limits | - |
| π‘ Medication | Subject to the OAL and claim limit. |
| π’ Surgery | Subject to the OAL and claim limit. |
| π΅ Radiology | Subject to the OAL and claim limit. |
| π£ Pathology | Subject to the OAL and claim limit. |
| π΄ Hospitalization cover | Subject to the OAL and claim limit. |
| π Non-elective Procedures | Subject to the OAL and claim limit. |
| π‘ Non-elective Euthanasia | Subject to the OAL and claim limit. |
| π’ Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply. |
| π΅ Waiting Period | There is no waiting period for accidental claims.
A waiting period of 30 days applies to illness claims.
There is a waiting period of 60 days on wellness claims.
Hereditary conditions have a waiting period of 12 months. |
Senior Accident Plan
| π΄ Monthly Premium | R129 per month |
| π΅ Annual Policy Limit | R13,900 per year |
| πΆ Third-Party Liability | R138,800 per year |
| π· Accidental Cover | R5,550 per incident |
| πͺ Excess | 10% of the claim (minimum R200) on all claims
For illness claims where pets are <6 months, an additional excess of R300 will apply. |
| π° Waiting Period | There is no waiting period for accidental claims. |
How to join Absolute Pets Pet Insurance
To apply for Pet Insurance with Absolute Pets, follow these steps:
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Visit the Absolute Pets website at www.absolutepets.co.za.
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Click on the βPet Insuranceβ tab on the top of the homepage.
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Click the βGet a Quoteβ or βJoin Nowβ button.
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You will be directed to a page where you must provide some basic information about your pet, such as their age, breed, and any pre-existing conditions they may have.
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Select the cover options that interest you, including accident-only cover, illness cover, or a comprehensive coverage plan.
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Review the cover options, benefits, and pricing of each plan.
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Fill in your details, including your name, address, email address, and phone number.
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Review the terms and conditions, as well as the privacy policy.
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Submit your application and payment information.
Once your application is approved, you will receive confirmation of your cover and instructions on submitting claims.
How to claim from Absolute Pets Pet Insurance
To claim from Absolute Pets Pet Insurance, you can follow these steps:
- βοΈ Download the claim form from the Absolute Pets website or request one from their customer service team.
- βοΈ Complete the claim form in full, providing all relevant information about your petβs condition and treatment.
- βοΈ Collect all supporting documentation, such as invoices, receipts, and veterinary reports.
- βοΈ Submit your claim form and supporting documentation to Absolute Pets via email, fax, or post.
- βοΈ Absolute Pets will review your claim and contact you if additional information or documentation is required.
Once your claim has been approved, Absolute Pets will reimburse you for the covered expenses, less any applicable deductibles or co-payments.
Absolute Pets Pet Insurance Exclusions, Restrictions, and Waiting Periods
ββ¬Β Absolute Pets Pet Insurance Exclusions
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Any pre-existing conditions that your pet had before enrolling in the insurance policy.
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Non-accidental conditions or injuries include illnesses, infections, and chronic conditions.
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Diagnosis or treatment for internal and external parasites, including fleas, ticks, and worms.
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Medication that is prescribed more than one year after the injury or illness occurred.
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Routine examinations and preventative treatments, such as vaccinations and flea/tick preventatives.
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Any treatment or procedure not deemed medically necessary by a licensed veterinarian.
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Any costs associated with breeding, pregnancy, or giving birth.
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Any cosmetic or elective procedures, such as tail docking or ear cropping.
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Any costs associated with pre-existing behavioral problems, such as aggression or destructive behavior.
Any costs associated with alternative therapies or experimental treatments not recognized by the American Veterinary Medical Association (AVMA).
Absolute Pets Pet Insurance Waiting Periods
Absolute Pets Pet Insurance has waiting periods that apply to new policyholders. Here are the waiting periods you should be aware of:
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No waiting periods for accidents.
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30-day waiting period for illness claims.
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60-day waiting period for wellness claims.
12-month waiting period for hereditary condition claims.
Absolute Pets Pet Insurance vs Competitors
| π Pet Insurance | π₯ Absolute Pets | π₯ Kido Pet insurance | π₯ Sanlam Reality Pet Insurance |
| π Years in Operation | 17 years | Unknown | 105 years |
| π Trust Rating | 4.3/5 | 3.9/5 | 3.9/5 |
| π― Customer Reviews | 80+ | 15 | 4,000+ |
| π Number of Plans | 5 | 4 | 1 |
| π΅ Plans Price Range | R89 β R1,199 | R180 β R450 | R500 excess |
| πΈ Species Covered | Cats and Dogs | Cats and Dogs | Cats and Dogs |
| π Breed Restrictions | None | None | None |
| π Sub-limits | β
Yes | β
Yes | None |
| π Maximum Limit per claim | It depends on the claim | R17,500 | R5,000 per year |
| π Routine Care | βοΈ Yes | None | βοΈ Yes |
| π§ͺ Diagnostic Testing | β
Yes | None | β
Yes |
| π Medication | βοΈ Yes | None | βοΈ Yes |
| π₯ Hospitalization Cover | β
Yes | β
Yes | β
Yes |
| β€οΈ Chronic Support Care | βοΈ Yes | None | βοΈ Yes |
| β οΈ Accidental Cover | β
Yes | β
Yes | β
Yes |
| π§‘ Illness Cover | βοΈ Yes | βοΈ Yes | βοΈ Yes |
| π¦· Dental Care | β
Yes | None | β
Yes |
| 𧬠X-rays | βοΈ Yes | None | βοΈ Yes |
Absolute Pets Pet Insurance Customer Reviews
Professional and Efficient.
I am pleased to express my gratitude towards my consultant for rendering a professional, efficient, and amicable service. The consultant is knowledgeable about the product and provided sound advice, which was highly appreciated. -
Charl Roux
Excellent Service.
The service was commendable, prompt, efficient, and professional. I was able to receive my refund within two days. I am grateful for the excellent service provided. -
Lesego Kunene
Exceptional.
The service provided by my consultant was exceptional, as the consultant displayed proficiency, congeniality, and product knowledge. I am appreciative of the excellent service rendered. -
Ronald Joseph
Our Verdict on Absolute Pets Pet Insurance
Absolute Pets is a pet insurance provider that offers a variety of cover options for cats and dogs. Their plans cover accidents, illnesses, routine care, dental cleanings, and vaccinations. The cover options are comprehensive and include various benefits, including cover for alternative therapies and behavioral treatments and an optional wellness package.
One potential drawback of Absolute Petsβ cover is that there are age restrictions on enrollment for certain plans, with some only available for pets up to 6 years old. Another potential drawback is that the premiums may be higher than other pet insurance providers. Overall, Absolute Pets offers solid pet insurance cover options that cater to various needs and budgets. Their cover options are comprehensive, and they provide ample support to pet owners.
Absolute Pets Frequently Asked Questions
What is Absolute Pets Pet Insurance?
Absolute Pets Pet Insurance is a health insurance policy that helps pet owners manage unexpected veterinary expenses for their pets.
How to claim from Absolute Pets Pet Insurance?
To claim from Absolute Pets Pet Insurance, download the claim form from their website, complete it, and submit it along with supporting documents via email, fax, or post.
What are the waiting periods for Absolute Pets Pet Insurance?
The waiting periods for Absolute Pets Pet Insurance are 30 days for illnesses, 60 days for wellness benefits, and 12 months for hereditary conditions.
How much does Absolute Pets Pet Insurance cost?
The cost of Absolute Pets Pet Insurance depends on several factors, such as the type of pet, age, breed, and level of cover chosen. Typically, the entry-level plan costs R85 per month.
What does Absolute Pets Pet Insurance cover?
Absolute Pets Pet Insurance covers veterinary expenses related to accidents, illnesses, surgery, hospitalization, and other eligible expenses, subject to the policy terms and conditions.
Is my pet eligible for Absolute Pets Pet Insurance?
To be eligible for Absolute Pets Pet Insurance, your pet must be between 8 weeks and 9 years old and in good health at enrollment. In addition, for the Senior Accidental Plan, your pet must be older than 12 to be eligible for cover.
Can I customize my cover with Absolute Pets Pet Insurance?
Yes, you can customize your cover with Absolute Pets Pet Insurance by selecting the level of cover that best suits your petβs needs and budget.
Does Absolute Pets Pet Insurance cover hereditary or congenital conditions?
Yes, Absolute Pets Pet Insurance covers hereditary and congenital conditions, subject to the policy terms and conditions.