5 Best Health Insurance for a Family
Choosing the right health insurance for your family is one of the most important decisions you can make to secure their well-being and financial security.
π In South Africa, where healthcare costs can be significant, having a reliable health insurance plan is important.
π This guide aims to help you understand the various health insurance plans available, focusing on those that provide the best coverage, affordability, and benefits for families. You will learn:
- ππΏ Choosing the best health insurance for your family
- ππΏ The 5 best health insurance for a family
- ππΏ Frequently asked questions
π Unlike traditional medical aid schemes, health insurance offers more flexible and affordable options for families. Whether you’re looking for day-to-day medical care, comprehensive hospital cover, or specialized benefits like maternity care, this guide will help you find the plan that suits your family’s unique needs.
Choosing the best health insurance for your family
βοΈ There are several factors to consider when choosing health insurance for a family in South Africa that can help determine if a plan is a good option. First and foremost, having comprehensive coverage is absolutely vital.
βοΈ A comprehensive health insurance policy should include coverage for various medical needs such as hospitalization, outpatient care, specialist consultations, and emergency services. This means that your family is safeguarded from unforeseen medical costs, offering a sense of security.
βοΈ Price is also an important factor to think about. When it comes to managing tight budgets, families need a health insurance plan that strikes a balance between comprehensive coverage and affordable premiums.
βοΈ When searching for plans, it’s useful to find options that offer great value, along with flexible payment choices and discounts for families. In addition, setting a limit on how much you have to pay out of pocket can help alleviate any financial burden that may arise from significant health problems.
Β Factors to consider for Families to get Health insurance
π The factors are listed from surveys that was done with people that wanted to get Health insurance for their entire family. They listed the factors that mattered the most for them.
βοΈ Having access to high-quality healthcare providers is vital. It’s important for a health insurance plan to include a wide range of hospitals, doctors, and specialists throughout South Africa. This allows families to easily access the care they require, without having to deal with the inconvenience of long travel distances or unnecessary delays.
βοΈ Also, a plan that provides convenient access to a broad range of medical facilities ensures that families can receive prompt treatment, which is especially crucial during emergencies.
βοΈ Having a range of coverage options to choose from is also important. Health insurance policies should be flexible enough to meet the unique healthcare needs of families. It’s important for a policy to offer a range of options that can be customized to fit different family sizes, health conditions, and life stages.
βοΈ Checking that the plan stays relevant as the family’s needs change, whether it’s by adding maternity coverage for growing families or covering chronic conditions, is important for maintaining flexibility.
βοΈ Finally, customer service and support are crucial factors in making health insurance a viable choice for families. Having an insurance provider that is responsive and supportive can truly make a difference in navigating claims, understanding policy details, or handling emergencies. It means that families feel supported throughout their healthcare journey.
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The 5 best health insurance for a family
π Below are the 5 best health insurance providers that offer excellent plans suitable for your family.
Affinity Health
Affinity Health is a top pick among families in South Africa who are looking for health insurance that is both flexible and affordable, without the added complexity of a medical aid scheme. They have a variety of plans available to meet different healthcare needs, so families can easily find the coverage that best fits their situation. Here are a few plans that families will find particularly advantageous.
Day-to-Day Plan
π Affinity Healthβs Day-to-Day Plan is a great option for families needing routine healthcare services. This plan covers unlimited GP visits, radiology, pathology, optometry, and basic dentistry, which are common requirements for families.
π The comprehensive outpatient benefits make this plan a practical and cost-effective choice for families who want regular medical checkups and treatments for minor ailments.
Hospital Plan
π For families concerned about emergency medical situations and severe illnesses, Affinity Healthβs Hospital Plan provides extensive private hospital cover. It includes benefits for major illnesses, accidents, and maternity services, making it a valuable plan for families planning to expand or those who want peace of mind in case of hospitalisation.
π The plan also covers casualty room visits, which is crucial for families with young children prone to accidents.
Combined Plans
π The Combined Plans brings together the best features of both the Day-to-Day and Hospital Plans. Families benefit from outpatient care as well as private hospitalisation cover, making it a comprehensive solution for all their healthcare needs. This plan is especially beneficial for larger families or those with diverse medical requirements.
What is the monthly premium for the Affinity Health insurance plans?
π° The range of monthly costs offered by Affinity Health plans is R869 to R1, 968.
What Is the Waiting Period for Affinity Health Insurance Benefits?
π Signing up for health insurance with Affinity Health often involves a three-month waiting period. In addition, there is a 12-month waiting period for people with pre-existing conditions. Certain services or ailments may have waiting periods before new members are entitled to receive benefits.
How to Claim for Affinity Health Insurance Benefits
- β Affinity Health has an online claim form that you can obtain and complete. Verify that the treatment, provider, and cost facts are complete and accurate.
- β
Your claim and any supplementary materials can be submitted in a number of ways:
Send your filled out claim form to the email address provided by Affinity Health, and be sure to attach scanned copies of any supporting papers.
The required documents can also be faxed to Affinity Health if that is more convenient for you.
Affinity Health also supplied a physical address where you can deliver the necessary papers.
If you have an account with Affinity Health’s online portal, you may be able to submit some claims electronically. - β If you would like to know where your claim stands after submitting it, you can reach out to Affinity Health’s customer care via phone or email. They can also provide you with updates if you need more information.
- β After receiving your claim, Affinity Health will examine it for accuracy and determine how well your plan meets your needs. Claim complexity and data quality can affect how long it takes to process a claim.
- β As soon as your claim is reviewed and approved, Affinity Health will notify you. Assuming all is well, they will arrange for your health insurance to cover the cost. If your claim is denied, they should explain what went wrong and how to appeal.
Affinity Health Insurance Contact Details
If you need to contactΒ Affinity Health, you can do so through the following channels:
- β By calling their Call Centre at 0861 11 00 33.
- β Emailing customer support atΒ [email protected]
- β Mailing Affinity Health at Postnet Suite 124, Private Bag x101, Farramere, Benoni 1518
- β Faxing Affinity Health at 086 607 9419
- β Adding Affinity Health as a contact and sending customer support a message at 079 479 3230
The final option is to visit the insurerβs office at 1 Dingler Street, Rynfield, Benoni 1501
Clientele Health
π Clientele Health offers a range of health insurance plans that meet the needs of families in South Africa. Known for their straightforward and accessible plans, Clientele Health provides coverage options that allow families to access essential medical services without the complexities often associated with medical aid schemes.
Standard H.E.L.P Plan
π The Standard H.E.L.P Plan from Clientele Health is a practical choice for families. This plan provides coverage up to R250,000 annually, including a daily cash benefit of up to R2,500 if a family member is hospitalised.
π It also offers a lump sum payout if admitted for more than 72 hours, which can help cover additional expenses during a hospital stay. The plan includes maternity benefits, making it particularly beneficial for growing families. Added to this, it covers up to four children at no extra cost, ensuring that the whole family is protected.
Ultimate H.E.L.P Plan
π For families seeking more comprehensive coverage, the Ultimate H.E.L.P Plan is an excellent option. This plan offers similar benefits to the Standard Plan but with added features such as the Premium Pay Back Benefit.
π This unique feature means that beneficiaries receive all premiums paid by the policyholder in the event of their death, making it a valuable long-term investment. The plan also covers accidental death, accidental disability, and dread diseases, providing extensive protection for families.
π Like the Standard Plan, it covers up to four children without additional charges, making it a cost-effective choice for larger families.
What is the monthly premium for the Clientele Health insurance plans?
π° The monthly premiums for Clientele Health’s H.E.L.P plans range from R426 β R573, depending on the plan chosen.
What Is the Waiting Period for Clientele Health Insurance Benefits?
π The waiting times for ClientΓ¨le Health’s H.E.L.P. plans are as follows:
- π£ Accidental hospitalization does not involve a waiting period.
- π£ It is not possible to receive hospitalization benefits during the customary waiting period of three months for diseases.
- π£ There is a one-year waiting period for illnesses that have previously been diagnosed. All of the participant’s knowledge or should-have knowledge prior to joining the plan is taken into account.
How to Claim for Clientele Health Insurance Benefits
- β The ClientΓ¨le Health claim form must be filled out. Make sure to fill out all fields thoroughly to prevent any delays in the processing of your claim.
- β Please submit the claim form along with any additional documents. The many submission options provided by ClientΓ¨le Health include online uploads, email, fax, and normal mail.
- β After submitting your claim, be sure to check on its status. You can get help with this via ClientΓ¨le Health’s website or customer support.
- β ClientΓ¨le Health may need to get in touch with your doctors or other medical professionals to verify facts or get more details in order to assess your claim.
- β The status of your claim will be communicated to you once it has been processed. If all goes according to plan, your health insurance will pay for it. You have the right to a written explanation and procedures for appealing a denial.
- β You should pay close attention to each step of the claims process to guarantee a smooth and easy process for receiving your rewards.
Clientele Health Insurance Contact Details
Clientèle Office Park Corner
Rivonia and Alon Road
Morningside
2196
OnePlan Health Insurance
π OnePlan Health offers a variety of health insurance plans that are particularly well-suited for families in South Africa. Known for its flexibility and ease of use, OnePlan provides coverage options that make sure families can manage their healthcare needs effectively without the complexities of traditional medical aid schemes.
Core Plus Plan
π The Core Plus Plan is a great choice for families looking for a balance between affordability and comprehensive coverage. This plan includes day-to-day benefits such as doctorβs visits, scripted medication, and basic dentistry. It also offers in-hospital benefits like accident cover and illness-related hospitalisation.
π This plan is ideal for families who need regular healthcare services as well as protection against unexpected medical emergencies.
Blue Plan
π The Blue Plan is designed for families who require more extensive coverage. It includes all the benefits of the Core Plus Plan, with higher coverage limits and additional benefits like maternity pre-birth cover and neonatal care.
π The plan also covers dread diseases and provides a substantial accident cover, making it suitable for families with young children or those planning to expand. The Blue Plan sees that families are well-protected in both routine and emergency healthcare situations.
Professional Plan
π For families seeking a higher level of coverage, the Professional Plan offers even more comprehensive benefits. This plan includes higher limits on day-to-day and in-hospital benefits, as well as coverage for specialist visits and advanced maternity care.
π It also provides significant cover for natural births, emergency caesareans, and neonatal care, making it an excellent option for growing families or those who want top-tier health insurance.
What is the monthly premium for the OnePlan Health insurance plans?
π° Prices from OnePlan range from R500 for the entry-level plan to R1975 for more extensive coverage, depending on the plan you choose.

AFFORDABLE MEDICAL INSURANCE
What Is the Waiting Period for OnePlan Health Insurance Benefits?
Enrollment in OnePlan Health Insurance is available in a variety of forms, each with its own set of waiting periods and coverage options:
- π£ There is usually a three-month waiting period before most medical services are covered by the daily benefits. Consequently, during the first three months of coverage, you will not have access to many of your usual benefits.
- π£ All pre-existing conditions are subject to a 12-month waiting period. If you want coverage for costs related to conditions that were there before you joined OnePlan, you’ll have to wait twelve months from the policy start date.
- π£ There is usually no waiting time for accidental injury claims; in fact, you can start making them the moment your coverage starts.
How to Claim for OnePlan Health Insurance Benefits
- β Check to see if the OnePlan app is already installed on your cellphone. The app is essential for managing your coverage and filing claims.
- β Simply launch the app, enter your information, and you’ll have access to all of your policy details and claims alternatives.
- β Make sure you have all the necessary papers to back up your claim before you submit it. This may include relevant medical reports, invoices, and receipts.
- β Use the app to submit a claim. You have the option to use the app to submit your claim details along with any necessary supporting papers. With step-by-step instructions and helpful prompts, this method is designed to be user-friendly.
- β The OneCard is a unique feature offered by OnePlan. Once your claim is approved, the funds will be credited into this card. By paying for medical services directly with the OneCard, you can avoid paying out of pocket.
- β Once you’ve submitted your claim, you may use the app to track its progress. It is the intention of OnePlan’s claims processing app to provide users with real-time updates regarding the progress of their claims.
- β Please contact OnePlan’s customer care staff via the app in the event that you encounter any issues or concerns during the claim submission process. They are eager to help and will try their best to resolve any issues you may have.
OnePlan Health Insurance Contact Details
163 5th Street Nelson Mandela Square
South Tower 2nd Floor Sandton
Sandown
Johannesburg
2196
Ubuntu Med
π Selection of health insurance products at Ubuntu MedΒ Health Insurance in South AfricaΒ are carefully tailored to suit the unique requirements of individuals and families. Their range of products includes day-to-day benefits, hospital cover, and combined plans, all focused on providing flexibility and affordability.
π Ubuntu Medβs health insurance plans are designed to provide clients with the flexibility to customize their coverage to meet their specific needs. Clients can personalize their plans by adjusting the number of people insured, selecting the benefits they want, and setting their coverage limits.
π Ubuntu Med Health hospital plan has established strong partnerships with key service providers and networks throughout South Africa, which has greatly improved their service delivery and expanded their coverage reach.
Hospital Benefits Plan
π For a fixed amount, this plan offers a monthly premium of R186 that takes care of hospitalization costs resulting from accidents or illnesses.
What is the monthly premium for the Ubuntu Med Hospital plan insurance plans?
π Ubuntu provides a wide range of plans to cater to different needs, with prices starting from R195 for hospital coverage and going up to R435 for daily benefits.
What Is the Waiting Period for Ubuntu Med Hospital plan Insurance Benefits?
π UbuntuΒ has implemented distinct waiting periods for various benefits, rather than enforcing a single universal waiting period. This approach allows for greater flexibility and tailored coverage for their members. Here is the waiting period structure:
- βοΈΒ Accidents are promptly covered by your insurance, allowing you to receive immediate coverage for any injuries you may sustain from day one.
- βοΈΒ Typically, there may be a waiting period of one to three months for commonly utilized benefits such as prescription drugs and doctorβs visits.
- βοΈΒ Due to the nature of high-risk benefits, such as critical illness coverage, there might be a waiting period of 6 to 12 months. This waiting period is in place to manage the potential risks associated with these benefits.
- βοΈΒ Individuals with pre-existing medical conditions may experience extended waiting periods, usually ranging from twelve to twenty-four months.
How to Claim for Health Insurance Benefits
- βοΈ Prior authorization is required for several treatments, especially hospitalization, by Ubuntu Med. To prevent coverage issues and delays in claims processing, it is crucial to obtain pre-approval for your treatment and its associated costs.
- βοΈΒ Remember to ask your medical professional for any necessary documents after your treatment. I have gathered a collection of bills and medical records that confirm the payment and acknowledgment of medical services.
- βοΈ If you want to submit a claim with Ubuntu Med, you have the option to obtain the necessary documentation from their website or by contacting customer care. For optimal efficiency, it is crucial to ensure that all fields are completed with utmost accuracy and thoroughness.
- βοΈ Please submit the completed claim form to Ubuntu Med along with any necessary supporting documentation. There are various options available for submitting these papers promptly, such as sending them via email, traditional mail, or an online portal, depending on the specific circumstances.
- βοΈ Ubuntu Med will process your claim in accordance with the terms of your policy. It is important to ensure the claim is valid, double-check the information, and assess the costs in relation to your coverage limits.
- βοΈ After processing your claim, Ubuntu Med will inform you of the outcome. Payment for healthcare services can be made directly to the provider or reimbursed to you, depending on the approval and the terms of your plan.
Pros and Cons
β Pros | β Cons |
Affordable Premiums | Limited Comprehensive Coverage |
Offers low-cost plans under R300, making healthcare more accessible. | Limited Chronic Condition Management |
Designed to cover specific health events or conditions, such as minor injuries or short-term illnesses. | Chronic conditions and long-term care are often not covered, requiring separate plans or out-of-pocket expenses. |
Quick Access to Basic Care | Restricted Network of Providers |
Ideal for Young and Healthy Individuals | No Specialist Care |
Suitable for those who generally have good health but want coverage for unexpected health episodes. | Specialist consultations and treatments may not be included, requiring additional costs. |
Simple and Transparent Plans | No Hospitalization Coverage |
Plans are easy to understand and designed for specific health needs. | Hospitalization or extensive treatment is typically not covered under these low-premium plans. |
Preventive Care Options | Higher Out-of-Pocket Costs for Major Treatments |
Some plans may include preventive care, such as vaccinations or health check-ups. | You may face significant out-of-pocket expenses for major health issues not covered by the plan. |
Easy Enrollment Process | Limited Benefits for Ongoing Health Needs |
Simplified sign-up process, often with minimal paperwork. | Plans may not cover ongoing or long-term health needs, focusing more on immediate care. |
Ubuntu HealthΒ Contact Details
Address:Β Innovation ParkΒ 1400 Angela Blvd, South Bend, IN.
Phone: Β 086 136 6006.
Email: enquiries@ubuntumed.
Dis-Chem Health
π Dis-Chem Health offers several health insurance plans that are well-suited for families in South Africa. These plans provide a balance of affordability and comprehensive coverage, making them an excellent choice for families seeking reliable healthcare options without the financial strain associated with traditional medical aid schemes.
MyHealth Core Plan
π The MyHealth Core Plan is an ideal option for families who need access to essential healthcare services at an affordable rate. This plan covers day-to-day medical needs, including GP visits, basic dentistry, and optometry.
π It also provides coverage for chronic medication for a limited number of conditions. The MyHealth Core Plan is suitable for families who require regular healthcare but do not need extensive specialist care.
MyHealth Plus Plan
π For families seeking more comprehensive coverage, the MyHealth Plus Plan is a perfect fit. This plan builds on the benefits of the MyHealth Core Plan by offering unlimited access to doctors, specialist consultations, and coverage for chronic medication for a broader range of conditions.
π It also includes virtual consultations, making it convenient for families with busy schedules or those who prefer remote healthcare services. The MyHealth Plus Plan gives families access to a wider range of healthcare services, providing greater peace of mind.
What is the monthly premium for the Dis-Chem Health insurance plans?
π° With a number of options available, the plans’ prices start at R120 and go up to R705 a month.

Affordable private Day-to-Day Insurance options & Accident Cover options for you and your family.
What Is the Waiting Period for Dis-Chem Health Insurance Benefits?
π The waiting periods for Dis-Chem Health insurance policies typically vary by plan type and level of coverage. But in any case, here are some general guidelines for common advantages:
- π£ Claims arising from accidents are immediately covered, thus there is no waiting time.
- π£ There is normally only a one- to three-month waiting period for common benefits like basic dental treatment, prescription medications, and doctor’s checkups.
- π£ There could be lengthier waiting periods of 6 to 12 months for hospitalization benefits and coverage for serious diseases or procedures.
How to Claim for Dis-Chem Health Insurance Benefits
- β You must complete Dis-Chem Health’s claim form. You can usually find this form online or at any Dis-Chem Health store. Please ensure that all the details are correct in order to avoid any unnecessary delays.
- β Include any necessary supporting documents with your completed claim form when submitting it. Email, postal mail, or visiting any of Dis-Chem Health’s branch locations are the usual ways for customers to make claims.
- β Dis-Chem Health will handle the claim processing according to your insurance policy when you submit it. Checking the claim data and supporting paperwork for accuracy is what this entails.
- β You will be notified of Dis-Chem Health’s decision on the claim. After reviewing your claim, they will either pay the healthcare provider right away or return any money you paid out of pocket.
Dis-Chem Health Insurance Contact Details
Building A 2nd Floor
52 Corlett Dr
Illovo
Sandton
2196
βοΈREAD also about Hospital Plans below R1500 in South Africa
βοΈREAD also about Medical Aid Plans below R1500 in South Africa
Frequently Asked Questions
What is the difference between health insurance and medical aid in South Africa?
Health insurance typically offers more affordable and flexible coverage options compared to medical aid schemes, which are more comprehensive but often come with higher premiums. Health insurance is ideal for families looking for essential healthcare coverage without the extensive benefits and higher costs associated with medical aid.
How do I choose the best health insurance plan for my family?
When choosing the best health insurance plan, consider factors such as the coverage offered (day-to-day care, hospital cover, chronic medication), affordability, the network of healthcare providers, and additional benefits like maternity cover or accident cover. Itβs important to select a plan that meets your familyβs specific healthcare needs and budget.
Are there health insurance plans that cover maternity benefits?
β Yes, some health insurance plans in South Africa offer maternity benefits, which include pre-birth care, neonatal care, and coverage for natural births or emergency caesareans. These plans are ideal for families planning to expand or those who want to ensure comprehensive maternity care.
Can I add my children to my health insurance plan?
Most health insurance plans allow you to add your children to your policy. Some plans cover up to a certain number of children at no extra cost, while others may offer family discounts. It’s important to check the specific terms of the plan you are considering to understand the coverage for dependents.
What happens if my family exceeds the coverage limits?
If your family exceeds the coverage limits of your health insurance plan, you may need to pay out-of-pocket for additional medical expenses. Some plans offer options to increase coverage limits or provide additional cover through top-up plans, so itβs important to review your planβs terms and consider any potential additional costs.