Overview
Bonitas Medical Fund, often referred to simply as Bonitas, is a prominent healthcare organization in South Africa, established in 1982. It operates as a non-profit entity, providing medical aid coverage to a wide range of individuals, from single people to large families.
As one of the larger medical schemes in the country, Bonitas offers various medical aid plans designed to cater to different needs and budgets, including hospital plans, comprehensive cover, and more basic care options.
What details to provide when contacting Bonitas
When contacting Bonitas Medical Fund, you would typically need to provide several pieces of information to verify your identity and to help them assist you effectively. Here’s a list of the common types of information you might need to provide:
- ✅ Membership Number: This is your unique identifier with Bonitas and is crucial for accessing your records.
- ✅ ID Number: Your South African ID number or passport number if you’re a foreign national.
- ✅ Full Name: Your first name and surname as registered with Bonitas.
- ✅ Email Address: For correspondence and to receive updates or information electronically.
- ✅ Contact Number: A phone number where you can be reached for further discussion or clarification.
- ✅ Date of Birth: To verify your identity and ensure that your personal information matches the records.
- ✅ Physical Address: Sometimes required for verification or for specific services like the delivery of chronic medication.
Queries
Medical emergency services: this department handles all of your medical emergency services as proscribed under your specific plan benefit:
- ✅ Call: 0860 555 505
- ✅ Email: [email protected] or [email protected]
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: https://www.bonitas.co.za/contact
Pharmacy Direct Registration: this department handles your registration with pharmacies for chronic or prescribed medications
- ✅ Call: 0860027800
- ✅ Please call me: 0836908934
- ✅ Email: [email protected]
- ✅ WhatsApp: None
- ✅ Fax: 0866114000/1/2
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: www.pharmacydirect.co.za
HIV/AIDS programme: all members under the HIV benefit with Bonitas can contact this department
- ✅ Call: 0860100646
- ✅ Please call me: 0834109078
- ✅ Email: [email protected]
- ✅ WhatsApp: None
- ✅ Fax: 0800600773
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: www.afa.co.za
Optical Benefits department: those who fall under the optometry benefit from Bonitas can contact this department
- ✅ Call: 0410650650
- ✅ Email: [email protected]
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: www.ppn.co.za
International Travel Benefit: members who need assistance with international travel cover can contact this department
- ✅ Call: 0871354795
- ✅ Email: [email protected]
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: None
Hip and Knee Programme (JointCare): members who fall under the benefit for jointcare can contact this department
- ✅ Call: 0115683334
- ✅ Email: None
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: www.joint-care.co.za
Mental Health Programme: those requiring assistance under the mental health benefit can contact this department
- ✅ Call: 0860106155
- ✅ Email: [email protected]
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: None
Hip and Knee Programme (ICPS): those with queries on accessing the ICPS programme can contact this department
- ✅ Call: 0113272599
- ✅ Email: None
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: www.icpservices.co.za
Diabetes Programme: those with queries regarding Bonitas diabetes programme can contact this department
- ✅ Call: 0860002108
- ✅ Email: [email protected]
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: None
Dental Programme: those with queries regarding their dental benefit can contact this department
- ✅ Call: 0860336346
- ✅ Email: [email protected]
- ✅ WhatsApp: None
- ✅ Fax: 0866770336
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: None
Oncology Management Programme (Cancer): those with queries regarding oncology cover can contact this department
- ✅ Call: 0860100572
- ✅ Email: [email protected]
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: None
Back and Neck Programme (DBC): those with queries regarding the Back and Neck Programme can contact this department
- ✅ Call: 0860105104
- ✅ Email: None
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: www.dbcsa.co.za
Babyline: for those who need assistance with infant care as part of the maternity benefit
- ✅ Call: 0860999121
- ✅ Email: None
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: None
Baby bags: those who would like to enquire about baby bags under the maternity benefit
- ✅ Call: 0860999121
- ✅ Email: None
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: None
Wellness Odyssey: those who would like to learn more about the Wellness Odyssey can contact this department
- ✅ Call: None
- ✅ Email: None
- ✅ WhatsApp: None
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: www.wellnessodyssey.co.za
Audiology Benefit Management Programme: those who would like to learn more about the audiology benefit can contact this department
- ✅ Call: 010 880 6414
- ✅ Email: [email protected]
- ✅ WhatsApp: 064 760 6262
- ✅ Fax: None
- ✅ Mobile App: Bonitas Member App
- ✅ Website enquiry: www.hearconnect.co.za
